VTech ErisTerminal VDP650 Administrator And Provisioning Manual page 175

If the phone is not downloading a MAC-specific configuration file, ensure the

filename is all upper case.
Provisioning: "Use DHCP Option" is enabled, but the VDP650 is not getting a
provisioning URL from the DHCP Server.
Ensure that DHCP is enabled in Network settings.

Troubleshooting
VDP650 Administrator and Provisioning Manual
175
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