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Summary of Contents for VTech CTM-S2116
- Page 1 SIP Contemporary Series CTM-S2116 SIP 1-Line Hidden Base with Cordless Color Handset and Charger CTM-S2110 SIP 1-Line Hidden Base NGC-S3410HC SIP 1-Line Cordless Color Handset and Charger User ‘s Guide...
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Page 2: Important Safety Instructions
Important safety instructions When using your telephone equipment, basic safety precautions should always followed reduce risk fire, electric shock injury, including following: 1. This product should be installed by a premises, consult your dealer or local qualified technician. power company. 2. - Page 3 Improper adjustment of other controls plugged into a ceiling, under-the-table or may result in damage and often cabinet outlet. requires extensive work by an authorized 19. Use only the power cord and batteries technician to restore the product to indicated in this manual. Do not dispose normal operation.
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Page 4: Instructions De Sécurité Importantes
Instructions de sécurité importantes Lorsque vous utilisez votre équipement téléphonique, des précautions de base doivent toujours être prises pour réduire les risques d’incendie, d’électrocution et de blessure, notamment les suivantes :: 1. Ce produit doit être installé par un 9. Ce produit ne doit être utilisé qu’avec technicien qualifié. - Page 5 • Si le produit a été exposé à la pluie ou à (solvants de nettoyage; vapeurs d’essence; l’eau. etc.); une fuite de gaz naturel; etc. • Si le produit ne fonctionne pas normalement 17. Ne placez le combiné de votre téléphone en suivant les instructions d’utilisation.
- Page 6 Éliminez les piles usagées conformément aux informations figurant dans le sceau RBRC de ce guide d’utilisation. CONSERVEZ CES INSTRUCTIONS EN - 6...
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Page 7: Table Of Contents
Telephone layout .........10 Mute ..............19 SIP 1-Line Hidden Base with Cordless Color Call waiting ............ 20 Handset and Charger - CTM-S2116 ....10 Play messages ..........20 SIP 1-Line Cordless Color Handset and Charger - NGC-S3410HC ............ 10 Find handset ..........20 SIP 1-Line Hidden Base - CTM-S2110 ..... -
Page 8: Parts Check List
| Network cable in the illustration scale 40% handset) S211X BASE Artwork RESET SIP 1-Line Hidden Base with Cordless CTM-S2116 Color Handset and Charger PART DESCRIPTION COLOR/MATERIAL TEXTURE/FINISH illustration scale 40% 01. Left Housing Graphite Spray SPI B-1... - Page 9 Parts check list Items contained in the respective cordless telephone package: Parts included Cordless Model name Model number handset and Base station Handset Handset charger Base station wall mounting battery | Handset | Base Station Adapter plate (preinstalled charger adapter | Network cable in the handset)
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Page 10: Telephone Layout
Telephone layout SIP 1-Line Hidden Base with Cordless Color Handset and Charger - CTM-S2116 SIP 1-Line Cordless Color Handset and Charger - NGC-S3410HC Handset Battery charging light Color screen Soft keys (3) Perform the action indicated by the on-screen labels. -
Page 11: Sip 1-Line Hidden Base - Ctm-S2110
SIP 1-Line Hidden Base with Cordless Color Handset and Charger - CTM-S2116 S211X BASE Artwork S211X BASE Artwork SIP 1-Line Hidden Base - CTM-S2110 Base Station Layout Base Station RESET FIND HANDSET button. • Short press (for less than 2 seconds) to find the handset by making it ring. -
Page 12: Installation
VTech power adapter or using IMPORTANT INFORMATION Power over Ethernet (PoE Class 2) from your 1. Use only a compatible VTech power network. If you are not using PoE, install the adapter. To order a replacement power base station near a power outlet not controlled adapter, call by a wall switch. - Page 13 To mount the base station on the wall 4. Check to make sure the plate is secure at top and bottom. It should be flush with the 1. Install two mounting screws on the wall. base station body. Choose screws with heads larger than 5.
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Page 14: Sip 1-Line Hidden Base With Cordless Color Handset And Charger - Ctm-S2116
SIP 1-Line Hidden Base with Cordless Installation Notes Color Handset and Charger - Avoid placing the base station, handset, or CTM-S2116 handset charger too close to: SIP 1-Line Cordless Color Handset and • Communication devices such as television sets, DVD players, or other cordless... -
Page 15: Handset Registration
You can register additional cordless handsets to select Deregister, and 3. Press to the base station. The Base station then press Select. accommodates up to four CTM-S2116 or 4. Press to select the handset you CTM-S2115 cordless handsets. want to deregister, and then press Select. -
Page 16: Handset Battery Charging
3. Place the top of the battery in the handset Handset battery charging battery compartment so that the battery The battery must be fully charged before using connectors are aligned. the cordless handset for the first time. The 4. Push the bottom of the battery down into battery charge light turns on when the cordless the battery compartment. -
Page 17: Set Up
Set up SIP 1-Line Hidden Base with Cordless Color Handset and Charger - CTM-S2116 Default settings are indicated by asterisks (*). Setting Options Adjustable by Listening volume- Handset 1, 2, 3, 4, 5, 6*, 7, 8 User and administrator Ringer tone... -
Page 18: Voice Menu
Voice Menu The Voice menu enables you to use the handset to query and change phone settings. To access the Voice Menu: 1. When the phone is idle, press this key sequence on the handset: Û Û Û Û. A digitized voice on the handset will announce Voice Menu options. 2. -
Page 19: Operation
The call ends when Color Handset and Charger - all handsets hang up. CTM-S2116 Share a call SIP 1-Line Cordless Color Handset and Charger - NGC-S3410HC A maximum of two cordless handsets can be used at the same time on an external call. -
Page 20: Call Waiting
Call waiting 1. When you hear a call waiting tone during a call, press Ans on the cordless handset to put the current call on hold and take the new incoming call. 2. Press at any time to switch back and forth between calls. -
Page 21: Appendix
Appendix Troubleshooting If you have difficulty with the telephones, please try the suggestions below. For customer service, visit our website at www.vtechhotelphones.com or call 1-888-907-2007. For cordless telephone Question Suggestions • Make sure the Cat-5 network cable is plugged into the NET port of the base station and the network wall jack with Power over Ethernet (PoE). - Page 22 Question Suggestions • Try all the above suggestions. • A prefix may be required for dialing some internal or external calls. Refer to the SIP Phone Configuration Guide for details. • Check your SIP server settings. If other I cannot dial out. SIP telephones in your hotel are having the same problem, the problem is in the wiring or network server.
- Page 23 Question Suggestions • Make sure the cordless handset is placed in the handset charger correctly. The battery charging light should be on. • Remove the battery and then install it again. Charge it for up to 11 hours. • If the cordless handset is in the handset charger but the battery charging light The battery does not charge in the cordless is not on, refer to The battery charging...
- Page 24 Question Suggestions • Make sure the ringer volume is turned up on the cordless handset. • Make sure the Cat-5 network cable is plugged into the NET port of the base station and the network wall jack with Power over Ethernet (PoE). •...
- Page 25 Question Suggestions • Make sure the Cat-5 network cable is plugged into the LAN port of the base station and the network wall jack with Power over Ethernet (PoE). • Check your SIP server or telephone administrative settings. Refer to the SIP Phone Configuration Guide for details.
- Page 26 Question Suggestions • Make sure the Cat-5 network cable is plugged in correctly and securely. I hear noise on the cordless handset and the keys do not work. • Unplug the Cat-5 network cable. Wait for 15 seconds before plugging it back in. •...
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Page 27: Vtech Hospitality Limited Warranty Program
During the limited warranty period, VTech’s authorized service representative will repair or replace, at VTech’s option, without charge, a Product that is not free from defects in materials and workmanship. If VTech’s authorized service representative repairs the Product, new or refurbished replacement parts may be used. - Page 28 If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair and return shipping costs for the repair of Products that not covered by this limited warranty.
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Page 29: Precautions For Users Of Implanted Cardiac Pacemakers
Appendix If the handset moves out of range during a telephone conversation, there may be Precautions for users of implanted interference. cardiac pacemakers To improve reception, move closer to the base Cardiac pacemakers (applies only to digital station. cordless telephones): Wireless Technology Research, LLC (WTR), About cordless telephones an independent research entity, led a... -
Page 30: The Rbrc® Seal
VTech’s participation in RBRC® makes it easy one or more of the following measures: for you to drop off the spent battery at local retailers participating in the RBRC®... -
Page 31: Fcc Part 68 And Acta
FCC Part 68 and ACTA For repair procedures, follow the instructions This equipment complies with Part 68 of the outlined under VTech Hospitality limited FCC rules and with technical requirements warranty program in the user’s manual. adopted by the Administrative Council for To ensure safety of users, the FCC has Terminal Attachments (ACTA). -
Page 32: Industry Canada
must be obtained for connection of the adjunct compliance. The minimum distance from body because modification of the host system is to use the device is 20cm. often required. The device of handset unit has been tested This product can only be connected to the host and complies with ISEDC SAR limits. -
Page 33: Maintenance
Maintenance Disclaimer and Limitation of Liability VTech Communications, Inc. and its suppliers Taking care of your telephone assume no responsibility for any damage or Your telephone contains sophisticated loss resulting from the use of this user’s manual. electronic parts, so it must be treated with VTech Communications, Inc. -
Page 34: Technical Specifications
Technical specifications SIP 1-Line Hidden Base with Cordless Color Handset and Charger - CTM-S2116 SIP 1-Line Hidden Base - CTM-S2110 SIP 1-Line Cordless Color Handset and Charger - NGC-S3410HC Frequency control Crystal controlled PLL synthesizer Transmit frequency Handset: 1921.536-1928.448 MHz Base Station: 1921.536-1928.448 MHz... - Page 35 Index Limited Warranty 27 Listening volume 17, 19 Answer a call 19 Message Waiting LED 20 Mute 19 Battery 16, 21, 22, 23, 24, 26, 29, 30, 33, 34 Battery charging 16 Place a call 19 Call waiting 20 Cardiac pacemakers 29 Receive a call 19 Registration, Handset 15 Reject a call 19...
- Page 36 Specifications are subject to change without notice. Copyright © 2021 VTech Telecommunications, Inc. All rights reserved. 04/21. CTM-S2116_CTM-S2110_NGC-S3410HC_UG_V1_CEC_US_20210429...
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