Limited Warranty - EBARA 25EVMS85.37 Instruction Manual

EVM-E

11 Limited Warranty

Caution
We mention herewith the scope of our warranty, and it is valid for worldwide except for Japan.
But if there is another agreement concerning about warranty fixed by users and EBARA, priority
shall be put on another one.
When you request for repair or maintenance, please contact the distributor/dealer you purchased,
or EBARA.
Our liability under this warranty is limited to bear cost for repairing pump parts, and it shall not be
extended to any other cost beyond this.
(1) This warranty is valid for eighteen (18) months after EX-factory EBARA CORPORATION. But
if products will be delivered within six (6) months after Ex-factory, it shall be valid for twelve
(12) months after delivery date to customer.
(2) Under warranty term, EBARA will supply new replacing pump or parts free of charge in
conditions that the cause of trouble is obviously recognized due to our design/ manufacture
error, and the user operates pumps properly. Our free supply will cover until FOB Japan port
(Ocean/Air freight fee, Customs duty and tax in destination are not included.) And we don't
take responsibility to compensate any of secondary loss caused by our pump trouble.
(3) In following cases, replacement and repairing cost will be charged:
(a) The trouble occurs after warranty expired.
(b) The trouble caused by wrong operation, and/or caused during storage.
(c) The trouble caused by fire, flood, earthquake or other disasters beyond human control.
(d) The trouble caused by using non-genuine parts.
(e) The trouble caused by repairing or modifying by workers who is not our staff or not
authorized staff by us.
(4) There is case that it is impossible to supply repairing pump part by reason for model change
etc.
EBARA are not liable for any compensation for damage or injury caused by pump
breakdown. When you find anything abnormal under operation, stop operating immediately
and check the trouble.
"Consumable items" refers to bearings, bearing sleeves, O-rings etc that replacement
eventually required.
In case of trouble, please contact EBARA Corporation, EBARA group company or
authorized distributors/dealers to request repair or maintenance. Please make sure to tell us
the information on the identification plate (serial No. & model No. etc.) and details of a trouble.
If you have any enquiries, please feel free to contact us.
Fluid Machinery & Systems Company
Sales Development Department, Standard Pump Business Division
11-1 Haneda Asahi-cho, Ohta-ku, Tokyo 144-8510, Japan
Phone: +81-3-6275-7594
Fax: +81-3-5736-3193
Any persons must be aware that operating pumps are
potentially hazardous if pumps are handled without carefulness.
To keep you from involving hazards, you ALWAYS shall follow
the instructions in this manual when pumps are operated,
inspected and maintained.
Note
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