Contacting Technical Support - Epilog Laser FiberMark Fusion 13000 Owner's Manual

Se ectio
In n This Sect tion
 Conta acting Techn
Con ntactin ng Te
The t technical su
proble ems you ma
proble ems and solu
may c contact Epil
below w. Technical
a.m. a and 6 p.m. M
Technical Su T
What to do prior t
1. Have the ma
2. Have time t
3. Clean your
The m machine seri
This e engraved pla
shown n on next pag
on 1 13: I
Dif fficu
nical Support t
chnic cal Su
upport depar rtment at E
ay encounter r using you
utions as not ted below, th
og's technic cal support
l support is a available in G
Mountain Tim me.
Techn ical Support t Direct Line
Email – te ech@epilogl
upport online e: www.epi
to contacting g Epilog Tec
achine serial l number ava
o work on m machine. Man
machine (es pecially the
ial number can be foun
ate is locate ed on the ba
ge is for the Model 1300
15 51
n Ca ase
ulty
uppor rt
Epilog is av vailable to
ur Epilog. P Please revie
hen if you a are still in ne
department at the numb
Golden, Col orado USA
e: 1 (303) 21 5-9171
laser.com
iloglaser.com m/service.htm
chnical Supp port:
ailable
any issues wi ill require tro
optics), this s will solve m
nd on the C Certification/
ack of the m machine's ca
00 75-watt p product.
of
assist with h solving
ew first the common
eed of assist tance you
ber or webs site listed
during the h hours of 6
m
oubleshootin ng
many issues
/Identificatio on Label.
abinet. The ID label