Images Are Not Scanning Properly; Documents Are Not Being Copied - Canon MultiPASS C80 Software User's Manual

Multipass suite version 3.10
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Images Are Not Scanning Properly.

Are you having problems scanning an image with your TWAIN-
compliant Windows application?
If you installed the TWAIN-compliant Windows application after
installing the Desktop Manager, there may be a problem with the TWAIN
system files that were overwritten. To correct the problem, reinstall the
Desktop Manager software.
Is scanning an image very slow?
If you change the parallel port on your computer to ECP (Extended
Capabilities Port), scanning speed and throughput increases.
For details on using ECP, refer to your user documentation or contact
technical support for your computer.

Documents Are Not Being Copied.

Is the operation panel blank?
You might have a power problem. Check that the power cord is plugged
securely into the unit, and that your electrical source is OK.
Is the MultiPASS printer warm to the touch?
The unit might have overheated and shut down. Turn the unit off and let
it cool down for several minutes but less than one hour, or you might lose
information registered in memory. Try using it again.
Are you not able to make copies?
The extension telephone receiver might be out of the cradle. Make sure
the receiver is in its cradle.
9-6 Frequently Asked Questions
Chapter 9

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