Nortel 2245 Installation And Configuration Manual page 140

Page 140 of 206
Table 19
Wireless handset status messages (Part 5 of 11)
Message
DHCP NACK error
DO NOT POWER OFF
Duplicate IP
Erase Failed
Erasing memory
553-3001-304 Standard 3.00
Troubleshooting
Description
A NACK (Negative
ACKnowledge) was received
from the DHCP server.
The wireless handset is in a
critical section of the software
update.
The wireless handset has
detected another device with its
same IP address.
Download process failed to
erase the memory in the
wireless handset.
The wireless handset has
determined that a download
should occur and is erasing the
current software from memory.
September 2004
Action
The DHCP lease currently in
use by the wireless handset is
no longer valid, which forces the
wireless handset to restart. This
problem should resolve itself on
the restart. If it does not, the
problem is in the DHCP server.
None. Do not remove the battery
or attempt to power off the
phone while this message is
displayed. Doing so may require
the wireless handset to be
returned to Nortel Networks to
be recovered.
If using DHCP, check that the
DHCP server is properly
configured to avoid duplicate
addresses.
If using Static IP, check that the
wireless handset was assigned
a unique address.
Operation will retry but may
eventually report the error "int.
error: 0F".
Power cycle the wireless
handset.
None. When the progress bar
fills the display line, the erase
operation is complete.