Nortel 2210 User Manual

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WLAN IP Handset 2210/2211/2212 User Guide
BCM
Business Communications Manager
Document Status: Standard
Document Number: NN40050-101
Document Version: 01.01
Date: September 2006

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Summary of Contents for Nortel 2210

  • Page 1 WLAN IP Handset 2210/2211/2212 User Guide Business Communications Manager Document Status: Standard Document Number: NN40050-101 Document Version: 01.01 Date: September 2006...
  • Page 2 Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Nortel Networks. Trademarks Nortel, the Nortel logo, and the Globemark are trademarks of Nortel Networks. All other trademarks and registered trademarks are the property of their respective owners.
  • Page 3: Table Of Contents

    To change the battery pack while in a call...54 To charge the WLAN Handset Desktop Charger ...55 To charge the WLAN Handset Dual Charger ...57 To charge a battery pack...57 Quad Charger...57 To charge the battery pack...58 WLAN IP Handset 2210/2211/2212 User Guide...
  • Page 4 Task list NN40050-101 NN40050-101...
  • Page 5: Contents

    Feature menu—LINE key ..........32 Contents WLAN IP Handset 2210/2211/2212 User Guide...
  • Page 6 Contents Program Feature menu items ........33 Chapter 4 Features, functions, and buttons .
  • Page 7: Getting Started

    2212 phones. Audience This guide is intended for installers and users of WLAN IP Handset 2210, 2211, and 2212 phones., as well as for individuals responsible for configuring, maintaining, and troubleshooting the WLAN IP Handset 2210, 2211, and 2212 phones.
  • Page 8: Symbols And Text Conventions

    Chapter 1 Getting started Symbols and text conventions These symbols are used to highlight critical information for the BCM system: Caution: Alerts you to conditions where you can damage the equipment. Danger: Alerts you to conditions where you can get an electrical shock. Warning: Alerts you to conditions where you can cause the system to fail or work improperly.
  • Page 9 Press the button directly below the option on the display to proceed. £ Buttons you press on the dialpad to select a particular option. command. info show ip {alerts|routes} Set Trap Monitor Filters WLAN IP Handset 2210/2211/2212 User Guide...
  • Page 10: How To Get Help

    Chapter 1 Getting started How to get Help This section explains how to get help for Nortel products and services. Getting Help from the Nortel Web site The best source of support for Nortel products is the Nortel Support Web site: http://www.nortel.com/support This site enables customers to: •...
  • Page 11: Wlan Handsets Overview

    The Nortel WLAN Handset 2210, WLAN Handset 2211, and the WLAN Handset 2212 for BCM are fully functional wireless handsets specifically designed for the busy office environment. In this user guide, the WLAN Handset 2210, WLAN Handset 2211, and WLAN Handset 2212 are referred to generically as WLAN Handset.
  • Page 12: Wlan Handset Buttons And Keys

    The following figure shows the WLAN Handset 2210, WLAN Handset 2211, and WLAN Handset 2212. Note: The WLAN Handset 2210 and WLAN Handset 2211 are shown in the desktop charger. There is no desktop charger for the WLAN Handset 2212.
  • Page 13 Figure 2 WLAN Handset 2210, WLAN Handset 2211, and WLAN Handset 2212 buttons and keys WLAN Handset 2210 The following table describes the WLAN Handset buttons and keys. Table 1 WLAN Handset buttons, keys, and descriptions (Sheet 1 of 2)
  • Page 14: Scrolling

    Chapter 2 WLAN Handsets overview Table 1 WLAN Handset buttons, keys, and descriptions (Sheet 2 of 2) Button/key Scrolling Scrolling up, down, left and right are performed as shown in Table 1 Scrolling functions To scroll: Down Left Right WLAN Handset display There are three areas to the WLAN Handset display: •...
  • Page 15: Status Area

    The following table describes the status indicators on your WLAN Handset. Chapter 2 WLAN Handsets overview Status area Information area Feature options area WLAN IP Handset 2210/2211/2212 User Guide...
  • Page 16: Information Area

    Chapter 2 WLAN Handsets overview Table 2 Status indicators J I H G F These symbols give a visual indication (from strong to weak) of the signal strength to the handset. No Service You are outside the coverage area and cannot receive or place calls. The out-of-service tone plays.
  • Page 17: Feature Options Area

    RF portion of the link. Therefore, the handset is not normally left in the active (idle) state except for special situations. Chapter 2 WLAN Handsets overview Ftre soft key and for the three display soft keys. IMPORTANT! WLAN IP Handset 2210/2211/2212 User Guide...
  • Page 18: Setting Up The Wlan Handset

    Chapter 2 WLAN Handsets overview Table 3 States of the WLAN Handset State Description Active (on-hook) This state is entered when the handset is in standby state and the user presses the Menu key. The handset appears to be on-hook from the Call Server point of view, and loud ringing will occur (when required).
  • Page 19: To Select The Keypad Autolock

    Press the Up and Down buttons to scroll through the list of languages. Press the Select button (or OK) to select the highlighted language. Chapter 2 WLAN Handsets overview Phone Options Keypad Autolock for further information. Language WLAN IP Handset 2210/2211/2212 User Guide Phone Options Keypad Autolock Language...
  • Page 20: To Select The Ring Cadence

    Chapter 2 WLAN Handsets overview Do one of the following: Press UP to return to the previous menu and configure another option. • • Press to exit all menus and return to the standby state. You can also press Exit from the top-level menu to exit the menu and return to the active (off-hook) state.
  • Page 21: To Select The Ring Tone

    Chapter 2 WLAN Handsets overview ) to select the highlighted option. Ring Cadence Ring Options ) to select Telephone Ring ) to select Ring Tone ) to select WLAN IP Handset 2210/2211/2212 User Guide is turned off. Ring Options Telephone Ring Ring Tone...
  • Page 22: To Select The Ring Volume

    You can also press (off-hook) state. Note: You cannot change the ring volume on WLAN Handset 2210 or WLAN Handset 2212. The WLAN Handset 2210 and WLAN Handset 2212 do not support the Ring Volume feature. You can change the ring volume on WLAN Handset 2211, where the Ring Volume feature is supported.
  • Page 23: To Select The Ring Delay

    ) to select the highlighted option. Ring Cadence Ring Options ) to select Telephone Ring ) to select Ring Delay ) to select ) to select the highlighted option. WLAN IP Handset 2210/2211/2212 User Guide Vibrate Ring Options Telephone Ring Ring Delay...
  • Page 24: To Select The Noise Mode

    Chapter 2 WLAN Handsets overview Phone Options The Phone Options menu enables you to configure: Noise Mode • — enables you to adjust the WLAN Handset for different levels of noise within the working environment. Key Tones • — determines if tones play when the keys are pressed. Warning Tones •...
  • Page 25: To Select The Warning Tones

    Press the Select button (or OK) to select Press the Up and Down buttons to increase or decrease the contrast. Chapter 2 WLAN Handsets overview Phone Options Warning Tones Phone Options Display Contrast WLAN IP Handset 2210/2211/2212 User Guide Phone Options Warning Tones Phone Options Display Contrast...
  • Page 26: To Configure Push-To-Talk For The Handset

    Chapter 2 WLAN Handsets overview Press the Select button (or OK) to select the highlighted setting. Do one of the following: Press UP to return to the previous menu and configure another option. • • Press to exit all menus and return to the standby state. You can also press Exit from the top-level menu to exit the menu and return to the active (off-hook) state.
  • Page 27: To Adjust Speaker Volume Using The Function Menu

    • To silence the ringer, press • Use the FCN menu in standby mode Chapter 2 WLAN Handsets overview Push-to-Talk Audio Volume while the handset is ringing. WLAN IP Handset 2210/2211/2212 User Guide “To select the Ring Push-to-Talk Audio Volume...
  • Page 28: To Silence The Ringer Using The Function Menu

    Chapter 2 WLAN Handsets overview To silence the ringer using the Function menu Press when the handset is in the standby state. Press the Up and Down buttons to scroll through the menu and highlight Press the Select button (or OK) to select Press the Up and Down buttons to scroll through the menu and highlight Press the Select button (or OK) to select Press the Up and Down buttons to scroll through the menu and highlight...
  • Page 29: Security

    Your handset is pre-programmed by the system administrator for the type of security you need. For more information, consult your administrator. Warning: Do not change the security level through your handset. Chapter 2 WLAN Handsets overview WLAN IP Handset 2210/2211/2212 User Guide...
  • Page 30 Chapter 2 WLAN Handsets overview NN40050-101 NN40050-101...
  • Page 31: Feature And Function Menus

    Table 4 WLAN Handset feature and function keys Key sequence Feature/Function Mute Hold Goodbye Directory Inbox Outbox Quit Copy Intercom Intercom Page - General Last Number Redial Conference Call Call Forward WLAN IP Handset 2210/2211/2212 User Guide...
  • Page 32: To Activate A Feature

    Chapter 3 Feature and function menus Soft Key Abbreviations menu–MENU key Use the Soft Key Abbreviations menu to view the full description of the soft key abbreviations and access the WLAN Handset features. To activate a feature Place the handset in the active (idle) or active (off-hook) state. Press to view the Soft Key Abbreviations menu.
  • Page 33: To Activate A Feature

    (1 through 6) corresponding to an available key. Press Feature and enter the feature code. Press OK to store the feature code. Chapter 3 Feature and function menus ) to activate the highlighted feature. WLAN IP Handset 2210/2211/2212 User Guide again to view the second...
  • Page 34: To Erase Memory Buttons

    Chapter 3 Feature and function menus To erase memory buttons Press Feature *1. Press and a number key (1 through 6) corresponding to an available key. Press OK to erase the button. NN40050-101 NN40050-101...
  • Page 35: To Make External Calls Using Line Keys

    To make external calls using line keys Press to go off-hook. Press to access the Feature menu. Press a number key (1 through 6) corresponding to the desired line key. Dial the external number. IMPORTANT! WLAN IP Handset 2210/2211/2212 User Guide...
  • Page 36: To Make External Calls Using Intercom Keys

    Chapter 4 Features, functions, and buttons To make external calls using intercom keys Press to go off-hook. Press to access the Feature menu. Press a number key (1 through 6) corresponding to the desired intercom key and enter a line pool access code or destination code.
  • Page 37: Mute

    However, it is possible to place and receive telephone calls. Chapter 4 Features, functions, and buttons to turn the microphone off. again to turn the microphone on. IMPORTANT! WLAN IP Handset 2210/2211/2212 User Guide...
  • Page 38: To Respond To A Push-To-Talk Call

    Chapter 4 Features, functions, and buttons To initiate a Push-to-Talk call Press the Push-to-Talk button on the right side of the handset. The “start transmit” tone sounds within two seconds. The channel is active and the display screen shows the current active channel. Speak into the handset’s microphone.
  • Page 39: To Mute A Current Push-To-Talk Call

    The Push-to-Talk session goes out of pre-empted mode and becomes active again. If an active Push-to-Talk call has not ended, the audio is heard again. Chapter 4 Features, functions, and buttons as usual to go back on-hook. WLAN IP Handset 2210/2211/2212 User Guide...
  • Page 40: To Make A Call During A Push-To-Talk Call

    Chapter 4 Features, functions, and buttons To make a call during a Push-to-Talk call A call can be made while in a Push-to-Talk call. Press The Push-to-Talk session is pre-empted. After the call is over, press The Push-to-Talk session goes out of pre-empted mode and becomes active again. If an active Push-to-Talk call has not ended, the audio is heard again.
  • Page 41: To View The Handset Ip Address

    You can also press Exit from the top-level menu to exit the menu and return to the active (off-hook) state. System Info Phone IP Addr WLAN IP Handset 2210/2211/2212 User Guide System Info Phone IP Addr...
  • Page 42: To View The Server Ip Address

    Chapter 5 Troubleshooting To view the server IP address Press when the handset is in the standby state. Press the Up and Down buttons to scroll through the menu and highlight Press the Select button (or OK) to select Press the Up and Down buttons to scroll through the menu and highlight Press the Select button (or OK) to select Do one of the following: Press UP to return to the previous menu and configure another option.
  • Page 43: To View The Terminal Type

    It displays when the handset is in the standby state. Note: The extension for the handset cannot be changed on the handset. Chapter 5 Troubleshooting Terminal Type WLAN IP Handset 2210/2211/2212 User Guide Terminal Type...
  • Page 44: To View The Extension Number

    Chapter 5 Troubleshooting To view the extension number Press when the handset is in the standby state. Press the Up and Down buttons to scroll through the menu and highlight Press the Select button (or OK) to select Do one of the following: Press UP to return to the previous menu and configure another option.
  • Page 45 If message remains displayed, power off the WLAN Handset and contact your system administrator. None. This is informational only. Contact your system administrator. Contact your system administrator. WLAN IP Handset 2210/2211/2212 User Guide ) displays and a...
  • Page 46 Chapter 5 Troubleshooting Table 5 WLAN Handset messages, descriptions, and actions Message Description DCA Timeout The WLAN Handset has detected a fault for which is cannot recover, possibly due to a failure to acquire any network. DHCP Error (1-5) DHCP Error 1 DHCP Error 2 DHCP Error 3 DHCP Error 4...
  • Page 47 Contact your system administrator. Record the error information and contact your system administrator. Contact your system administrator. Contact your system administrator. If the problem persists, record the error information and contact your system administrator. WLAN IP Handset 2210/2211/2212 User Guide...
  • Page 48 Chapter 5 Troubleshooting Table 5 WLAN Handset messages, descriptions, and actions Message Description No SVPServer The WLAN Handset was unable to perform DNS lookup for the SVP Server, No DNS Entry the server had no entry for the SVP server. No SVPServer The WLAN Handset was unable to perform DNS lookup for the SVP Server,...
  • Page 49 Record the error information and contact your system administrator. None. The WLAN Handset is waiting for a specified period of time before attempting that operation again. Contact your system administrator. Contact your system administrator. WLAN IP Handset 2210/2211/2212 User Guide...
  • Page 50 Chapter 5 Troubleshooting NN40050-101 NN40050-101...
  • Page 51: Wlan Handset, Headset, Batteries, Chargers, And Accessories

    Gently insert in the connector and twist, repeating several times. If available, blow compressed air into the connector to clear debris. IMPORTANT! WLAN IP Handset 2210/2211/2212 User Guide...
  • Page 52: Headset

    The battery pack for the WLAN Handset must be recharged periodically. The WLAN Handset 2210 and WLAN Handset 2211 use Nickel Metal Hydride (NiMH) rechargeable battery packs, while the WLAN Handset 2212 uses a Lithium ion rechargeable battery pack. The battery packs provide four hours of talk time or 70 hours of standby time.
  • Page 53: To Remove The Battery Pack

    Chapter 6 WLAN Handset, headset, batteries, chargers, and accessories Figure 5 WLAN Handset 2210 and 2212 battery pack location Low battery indicators The WLAN Handset notifies you when the charge on the battery pack is low by displaying the battery icon (B). If you are not in a call, you hear a loud beep. If you are in a call, you hear a soft beep through the earpiece every six seconds.
  • Page 54: To Insert The Battery Pack

    Desktop chargers are not interchangeable. Use only the charger made for your handset. Desktop chargers are available for the WLAN Handset 2210 and WLAN Handset 2211 only. The following figure shows the WLAN Handset 2210 and 2211 Desktop Chargers.
  • Page 55: To Charge The Wlan Handset Desktop Charger

    Chapter 6 WLAN Handset, headset, batteries, chargers, and accessories Figure 6 The WLAN Handset 2210, and WLAN Handset 2211 Desktop Chargers WLAN Handset 2210 The charger is shipped with the appropriate power supply for the site. Place the charger on a flat, horizontal surface.
  • Page 56: Dual Charger

    30° C) environment. Do not expose the charger to freezing temperatures or direct sunlight. Dual chargers are not interchangeable. Use only the charger made for your handset. Dual chargers are available for the WLAN Handset 2210, WLAN Handset 2211 and WLAN Handset 2212.
  • Page 57: To Charge The Wlan Handset Dual Charger

    The Nortel WLAN Handset Quad Chargers fully charge up to four battery packs in approximately two hours. Chargers operate in a 50° to 85° F (10° to 30° C) environment. Do not expose them to freezing temperatures or direct sunlight. “Remove and insert the battery pack” on WLAN IP Handset 2210/2211/2212 User Guide...
  • Page 58: To Charge The Battery Pack

    Chapter 6 WLAN Handset, headset, batteries, chargers, and accessories Quad chargers are not interchangeable. Use only the charger made for your handset. Quad chargers are available for the WLAN Handset 2211 and WLAN Handset 2212. The Quad Charger comes with the appropriate power supply for the site. Place the Quad Charger on a flat, horizontal surface.
  • Page 59: Cleaning The Wlan Handset Contacts

    Replacement battery packs are available from your supplier or servicing agent. Accessories Optional accessories for the handset are: • carrying case • belt clip For further information, consult the documentation supplied with the accessory. IMPORTANT! WLAN IP Handset 2210/2211/2212 User Guide...
  • Page 60 Chapter 6 WLAN Handset, headset, batteries, chargers, and accessories NN40050-101 NN40050-101...
  • Page 61 2 Remove a battery pack 53 Remove battery pack 53 Index Standby state 17 Standby time 52 Terminal Type 43 trademarks 2 User Option menu 24, 26, 42, 43 Extension 43 System Information 41 WLAN IP Handset 2210/2211/2212 User Guide...

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