Related Manuals for Nortel NN10042-116
Summary of Contents for Nortel NN10042-116
- Page 1 Carrier VoIP Nortel IP Phone WLAN Handset User Guide (CICM) Release: CICM 10.1 Document Revision: 04.01 www.nortel.com NN10042-116...
- Page 2 Release: CICM 10.1 Publication: NN10042-116 Document status: Standard Document release date: 4 July 2008 Copyright © 2008 Nortel Networks All Rights Reserved. Printed in Canada, the United States of America, and the United Kingdom LEGAL NOTICE While the information in this document is believed to be accurate and reliable, except as otherwise expressly agreed to in writing NORTEL PROVIDES THIS DOCUMENT "AS IS"...
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Page 3: Table Of Contents
Communication Server (CS) 2000 and 2100 28 2246 Application Gateway 28 Access Point (AP) 28 Wireless Security Switch (WSS) 29 UNIStim Security 29 Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks Carrier VoIP NN10042-116 04.01 Standard 4 July 2008... - Page 4 Make a call Using off-hook dialing 65 Using Predial 65 Editing the predial number 66 Redial last number 66 Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks Carrier VoIP NN10042-116 04.01 Standard 4 July 2008...
- Page 5 View System Information 101 View the alias IP address 101 View the IP address 101 View the server IP address 102 Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks Carrier VoIP NN10042-116 04.01 Standard 4 July 2008...
- Page 6 Call Park on another DN Select Noise Mode Change the Key Tones Change the Warning Tones Change the Display Contrast Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks Carrier VoIP NN10042-116 04.01 Standard 4 July 2008...
- Page 7 Initiate a PTT call Initiate a PTT option Procedure steps Single Desktop Charger Dual Desktop Charger Quad Desktop Charger Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks Carrier VoIP NN10042-116 04.01 Standard 4 July 2008...
- Page 8 Carrier VoIP Nortel IP Phone WLAN Handset User Guide (CICM) NN10042-116 04.01 Standard 4 July 2008 Copyright © 2008 Nortel Networks...
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Page 9: New In This Release
New in this release The following sections detail what is new in Nortel IP Phone WLAN Handset User Guide (CICM), (NN10042-116) for release CICM 10.1. • "Features" (page 9) • "Other changes" (page 9) Features There were no feature changes made to this document. - Page 10 10 New in this release Carrier VoIP Nortel IP Phone WLAN Handset User Guide (CICM) NN10042-116 04.01 Standard 4 July 2008 Copyright © 2008 Nortel Networks...
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Page 11: Overview
Table 1 "221x handset controls" (page 12) Nortel IP Phone 2210, 2211, 2212 (221x) handset controls. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks , provides a brief description of Carrier VoIP NN10042-116 04.01 Standard... -
Page 12: Ip Phone Handset Description
• multifield LCD display screen: 4 lines x 18 characters Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks Meaning Soft keys provide access to all Centrex IP Client Manager (CICM) menus and services. Two rocker switches (soft keys), located immediately below the display area, provide the means to select menu items and perform operations. - Page 13 (page 16) Figure 6 "IP Phone 6140 handset" (page 17) Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks Figure 1 "IP Phone 2210 handset" (page 14) Figure 5 "IP Phone 6120 handset" (page 17) Carrier VoIP NN10042-116 04.01 Standard...
- Page 14 14 New in this release Figure 1 IP Phone 2210 handset Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks Carrier VoIP NN10042-116 04.01 Standard 4 July 2008...
- Page 15 Figure 2 IP Phone 2211 handset Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks Carrier VoIP NN10042-116 04.01 Standard 4 July 2008 IP Phone handset description 15...
- Page 16 16 New in this release Figure 3 IP Phone 2212 handset Figure 4 IP Phone 2210 Series Navigation keys Carrier VoIP Nortel IP Phone WLAN Handset User Guide (CICM) NN10042-116 04.01 Standard 4 July 2008 Copyright © 2008 Nortel Networks...
- Page 17 Figure 5 IP Phone 6120 handset Figure 6 IP Phone 6140 handset Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks Carrier VoIP NN10042-116 04.01 Standard 4 July 2008 IP Phone handset description 17...
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Page 18: Ip Phone Handset Controls
Power off/End call Dialpad MENU Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks Meaning WLAN Handset 2210 Series: Softkeys provide access to all Centrex IP Client Manager (CICM) menus and services. Two rocker switches (softkeys), located immediately below the display area, provide the means to select menu items and perform operations. -
Page 19: Ip Phone Handset Display
Middle — displays a 4 line x 19 character text area with information about handset identity, user profile, calls in progress, menu options, and data from telephone. Lines longer than 19 characters are truncated using an algorithm that first removes spaces and punctuation, then vowels, then consonants, moving from right to left. -
Page 20: Power Off
In this state, you can recharge the battery pack. Active/off-hook state This state is equivalent to a wired telephone that is off-hook. The handset transitions to the active/off-hook state when the handset is in the standby or active/idle state and you press the Power On/Start Call key. -
Page 21: Error State
WLAN Handset 2210 Series and WLAN Handset 6100 Series. Active Active mode is equivalent to a wired telephone that is off-hook. The handset transitions to Active (off-hook) mode when you make or answer a call, and remains in this mode for the duration of the call. -
Page 22: Active Idle
22 New in this release Active Idle This mode is equivalent to a wired telephone that is on-hook or idle, where the softkey display area is active but there is no dial tone. The handset transitions to Active Idle mode in the following ways: •... -
Page 23: Message Alert
2211, WLAN Handset 2212, and WLAN Handset 6140. With the PTT feature activated, handsets can operate in a PTT group-broadcast mode like a two-way radio, in addition to standard telephone operation. These handsets use channels for incoming and outgoing radio communication. -
Page 24: Ip Phone Handset Status Indicators, Icons, And Softkeys
Charging status light Check mark Download Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks Table 3 "IP Phone handset status indicators, icons, and Description and Function Up and down arrows are displayed when the menu has additional options above or below. - Page 25 Bkspc CAPS or caps Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks IP Phone handset status indicators, icons, and softkeys 25 Description and Function Indicates a new voicemail message is waiting or a missed call in the Inbox.
- Page 26 Prof Redl Spdc Spkr Unlk Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks Description and Function Cancel Returns to the previous menu display without saving any data entered. Delete Deletes the characters to the right of the cursor.
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Page 27: Inbox
If the duration of the call is more than two seconds, the system captures the display as it appeared when the call was made. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks Description and Function Active USB Displays when the handset is being configured by the USB port of the dual charger. -
Page 28: Hardware Requirements
Handset 6100 Series use Voice over IP (VoIP) technology on IEEE 802.11-compliant Wireless Local Area Networks (WLANs). Access Points Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks Carrier VoIP NN10042-116 04.01 Standard 4 July 2008... -
Page 29: Wireless Security Switch (Wss)
WLAN Charger The wireless handset comes with a charger to recharge the battery pack. You must have the Nortel Networks WLAN Handset Desktop Charger appropriate for the model of handset. The WLAN Handset 6100 Series Chargers have three models: Single slot, Dual-slot, and Quad-slot. -
Page 30: Nn10042-116 04.01 Standard 4 July
WLAN Handset 6100 Series wireless handsets. Figure 8 CICM-EM Terminal Configuration page for the WLAN Handset 6140 Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks Carrier VoIP NN10042-116 04.01 Standard 4 July 2008... -
Page 31: Carrier Voip
Firmware for the WLAN Handset 6100 Series 31 Figure 9 CICM-EM User Profile modification page for the WLAN Handset 6120 Carrier VoIP Nortel IP Phone WLAN Handset User Guide (CICM) NN10042-116 04.01 Standard 4 July 2008 Copyright © 2008 Nortel Networks... -
Page 32: Nortel Ip Phone Wlan Handset User Guide (Cicm
32 New in this release Figure 10 CICM-EM Terminal Audit Results page showing the WLAN 6100 Series handsets Carrier VoIP Nortel IP Phone WLAN Handset User Guide (CICM) NN10042-116 04.01 Standard 4 July 2008 Copyright © 2008 Nortel Networks... -
Page 33: Cicm Menu System
Labels appear next to the soft keys, in response to the item you select on the screen. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks Carrier VoIP NN10042-116 04.01 Standard... -
Page 34: Logoff
Use the Reset item to reset the feature keys to the default settings. "Resetting the feature keys to their defaults" (page Language Use the Language item to select the language used in the display. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks 45). 47). 52). 54). -
Page 35: User
"Resetting the Inbox or the Outbox" (page Diagnostics Use this item to test the local mode. "Testing the local mode" (page Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks 90). 61). 59). Carrier VoIP NN10042-116 04.01 Standard... -
Page 36: Carrier Voip
36 New in this release Carrier VoIP Nortel IP Phone WLAN Handset User Guide (CICM) NN10042-116 04.01 Standard 4 July 2008 Copyright © 2008 Nortel Networks... -
Page 37: Ip Phone Wlan Handset Menus
Hold Goodbye Directory Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks "Use the CICM Feature menu" Description Allows you to listen to the incoming call without transmitting. Allows you to suspend an active call without losing it. -
Page 38: User Option Menu
Lock Key Phone Options Ring Option Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks Description Allows you to access the CICM Inbox. Allows you to scroll through the list of calls to: select a call to dial, view call information, or select a call to store in the directory. -
Page 39: Carrier Voip
Attention: Check with your system administrator for the specific features that are supported by your WLAN Handset. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks Description Alias IP Address: enables the user to view the IP... -
Page 40: Carrier Voip
40 New in this release Carrier VoIP Nortel IP Phone WLAN Handset User Guide (CICM) NN10042-116 04.01 Standard 4 July 2008 Copyright © 2008 Nortel Networks... -
Page 41: Turn The Handset On And Off
The in-service tone sounds and the extension number appears on the display. The handset is now in standby mode. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks --End-- Carrier VoIP NN10042-116 04.01 Standard 4 July 2008... -
Page 42: Turning Off The Handset
Press and hold the Power off/End call key for 2 seconds. One chirp sounds. The handset turns off. Release the Power off/End call key. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks --End-- Carrier VoIP NN10042-116 04.01 Standard... -
Page 43: Logging On
The password screen appears. Use the dialpad to enter your password. For security, the system displays your password as asterisks. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks before starting this procedure. Carrier VoIP NN10042-116 04.01 Standard 4 July 2008 "Enter text using... -
Page 44: Carrier Voip
If you make a mistake entering your password, press Clear and start again. Press Ok. The display shows the options/idle screen. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks --End-- Carrier VoIP NN10042-116 04.01 Standard 4 July 2008... -
Page 45: Logging Off
Action From the main menu, select and open Logout. Press Ok. The logout confirmation screen appears. Press Yes. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks --End-- Carrier VoIP NN10042-116 04.01 Standard 4 July 2008... -
Page 46: Carrier Voip
46 Logging off Carrier VoIP Nortel IP Phone WLAN Handset User Guide (CICM) NN10042-116 04.01 Standard 4 July 2008 Copyright © 2008 Nortel Networks... -
Page 47: Using The Audio Menu
If you do not have permission to edit your profile, the procedure is complete. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks Carrier VoIP NN10042-116 04.01 Standard 4 July 2008... -
Page 48: Carrier Voip
Use the navigation keys to toggle between enabling and disabling the Local Area Network functionality. Press OK to save the setting. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks --End-- Carrier VoIP NN10042-116 04.01 Standard... -
Page 49: Using The Main Menu
Press Menu. The CICM main menu appears. Use the up and down navigation keys to scroll through menu. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks --End-- Carrier VoIP NN10042-116 04.01 Standard 4 July 2008... -
Page 50: Carrier Voip
50 Using the main menu Carrier VoIP Nortel IP Phone WLAN Handset User Guide (CICM) NN10042-116 04.01 Standard 4 July 2008 Copyright © 2008 Nortel Networks... -
Page 51: Use The Cicm Feature Menu
Press Ok. Use up and down navigation keys to select a feature key. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks "Using the main menu" (page 49) "Navigating the Feature menu" "Using the Assign menus" (page 52) "Labeling a feature key"... -
Page 52: Using The Assign Menus
Attention: The AutoScroll feature is not supported on Nortel IP Phone WLAN Handset 2210 Series and WLAN Handset 6100 Series wireless handsets. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks --End-- Key Type: see "Defining the key type" (page 52) Inbox: see "Enabling or disabling the CICM Inbox"... -
Page 53: Enabling Or Disabling The Cicm Inbox
To change the key type, select the key type that does not have a check mark beside it, and press Ok. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks --End-- Carrier VoIP NN10042-116 04.01 Standard... -
Page 54: Labeling A Feature Key
Follow these procedures to access the Options menus: Auto Hide, Default Feature, and Outbox. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks To enable the Inbox, select Enable. To disable the Inbox, select Disable. --End-- before starting this procedure. -
Page 55: Configuring Auto Hide
• • Press Ok. A check mark appears beside your selection. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks 51). Auto Hide: see "Configuring Auto Hide" (page 55) Default Feature: see "Assigning a default DN key" (page 56) Outbox: see "Enabling or disabling the CICM Outbox"... -
Page 56: Auto Hide
Phone while the user’s line is idle. Instead, Auto Hide will display a feature provisioned on the user’s line that is relevant to their current call state, Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks --End-- To enable the Outbox, select Enable. -
Page 57: Resetting The Feature Keys To Their Defaults
From the Feature menu, select and open Reset. The Reset screen appears. Press Yes to reset the feature keys to their default settings. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks Resetting the feature keys to their defaults 57 51). --End-- Carrier VoIP NN10042-116 04.01 Standard... -
Page 58: Carrier Voip
58 Use the CICM Feature menu Carrier VoIP Nortel IP Phone WLAN Handset User Guide (CICM) NN10042-116 04.01 Standard 4 July 2008 Copyright © 2008 Nortel Networks... -
Page 59: Testing The Local Mode
Press Ok to access the confirmation screen. Press Ok to enter local test mode, or No to return to the Diagnostics menu. Press Help for more information. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks --End-- Carrier VoIP NN10042-116 04.01 Standard... -
Page 60: Carrier Voip
60 Testing the local mode Carrier VoIP Nortel IP Phone WLAN Handset User Guide (CICM) NN10042-116 04.01 Standard 4 July 2008 Copyright © 2008 Nortel Networks... -
Page 61: Using The User Menu
Step Action From the main menu, select the User menu. The User menu appears. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks "Logging on" (page Carrier VoIP NN10042-116 04.01 Standard 4 July 2008 "Turning on... -
Page 62: Viewing Your User Name
You must have sufficient permission to enable this feature. Prerequisites The User menu must be displayed. See menus" (page Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks To view your user name, go to (page 62). To enable the auto-login feature, go to (page 62). -
Page 63: Viewing Your Login Type
Joint screen. A check mark indicates the current selection. Changing your password Follow this procedure to change your log on password. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks --End-- "Navigating the User information 61). --End-- Carrier VoIP NN10042-116 04.01 Standard... -
Page 64: Carrier Voip
In the same screen, use the dialpad to enter the new password. Press Ok. Use the new password the next time you log on. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks before you start this procedure. "Navigating the User information 61). -
Page 65: Make A Call
Press the Power off/End call key when you finish the call. Using Predial Follow this procedure to make a call using the Predial feature. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks --End-- Carrier VoIP NN10042-116 04.01 Standard 4 July 2008 "Overview"... -
Page 66: Editing The Predial Number
Action Press the End button. Press the Actv soft key. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks --End-- To delete numbers that appear to the right of the cursor, press Delete. To delete numbers that appear to the left of the cursor, press Bksp. -
Page 67: Making A Call Using A Headset
Procedure Steps Step Action Press the MENU key. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks --End-- "Using off-hook dialing" (page 65) "Using Predial" (page 65) "Making a call using a line" (page 67) --End--... -
Page 68: Carrier Voip
Press the LINE key and select the number key that corresponds to the DN from which you want the call to originate. Use the dialpad to enter the number. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks --End-- Carrier VoIP NN10042-116 04.01 Standard... -
Page 69: Answer A Call
Answer the call. Answering a call while using a headset Follow this procedure to answer a call while using a headset. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks "Overview" (page 11) --End-- Carrier VoIP NN10042-116 04.01 Standard... -
Page 70: Call Waiting
FCN to place the current call on hold. Press the Line button to access the Feature Keys menu. Press the number key that corresponds to the Call Waiting feature. To return to the first telephone call, go to Step 4. Do one of the following: • •... -
Page 71: Ending A Call
Procedure Steps Step Action Press the Power off/End call key. Release the Power off/End call key. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks --End-- Carrier VoIP NN10042-116 04.01 Standard 4 July 2008 "Overview" (page... -
Page 72: Carrier Voip
72 Ending a call Carrier VoIP Nortel IP Phone WLAN Handset User Guide (CICM) NN10042-116 04.01 Standard 4 July 2008 Copyright © 2008 Nortel Networks... -
Page 73: While On An Active Call
Step Action To activate the Hold function, press FCN key. Select the Hold soft key. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks "Overview" (page 11) Carrier VoIP NN10042-116 04.01 Standard 4 July 2008 for the location of the... -
Page 74: Retrieve A Call On Hold
Follow this procedure to use the Call Park feature for the Nortel IP Phone WLAN Handset 6100 Series wireless handset. Use the Call Park feature to hold temporarily (park) and retrieve a call from any telephone or handset. Call Park does not tie up a line and, when configured network-wide, you can use it across networks. -
Page 75: Transfer A Call
During an active call, press the LINE key. A list of available features appears. Use the navigation keys to select the Transfer feature. Press Ok. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks --End-- --End-- Carrier VoIP NN10042-116 04.01 Standard... -
Page 76: Connect Calls Using Call Join
(or a maximum of six people, depending on your handset configuration), including yourself. Prerequisites You must be on an active call. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks --End-- --End-- Carrier VoIP NN10042-116 04.01 Standard... -
Page 77: Mute A Call
Procedure Steps Step Action Press the FCN key. The Feature Keys menu appears Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks --End-- --End-- Carrier VoIP NN10042-116 04.01 Standard 4 July 2008 Unmute a call 77... -
Page 78: Record Caller Number
To use Call Trace while on a call, press the Line button to access the Feature Keys menu. Press the number key that corresponds to the Call Trace feature. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks --End-- --End-- --End-- Carrier VoIP NN10042-116 04.01 Standard... -
Page 79: While Away From Your Desk
Press Forward again. An icon next to the label on the feature key appears on your display. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks --End-- Carrier VoIP NN10042-116 04.01 Standard 4 July 2008... -
Page 80: Internal Call Forward
Follow this procedure to use Internal Call Forward. Use Internal Call Forward to accept only calls that originate at internal DNs to ring at another DN. Calls that originate outside your telephone system still ring at your handset. Current incoming calls cannot be forwarded. -
Page 81: Carrier Voip
Step Action Press the FCN key and select Forward. The icon no longer appears in the display. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks --End-- Carrier VoIP NN10042-116 04.01 Standard 4 July 2008 Turn off Call Forward 81... -
Page 82: Carrier Voip
82 While away from your desk Carrier VoIP Nortel IP Phone WLAN Handset User Guide (CICM) NN10042-116 04.01 Standard 4 July 2008 Copyright © 2008 Nortel Networks... -
Page 83: Work Without Interruption
Make Set Busy option, indicating that the feature is enabled. Deactivate Make Set Busy Follow this procedure to deactivate the Make Set Busy feature. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks --End-- Carrier VoIP NN10042-116 04.01 Standard 4 July 2008 "Overview"... -
Page 84: Carrier Voip
On the dialpad, press the number key that corresponds to the Make Set Busy. Select Enter. The feature is disabled. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks --End-- Carrier VoIP NN10042-116 04.01 Standard 4 July 2008... -
Page 85: Use The Inbox And Outbox
The Inbox screen appears. Use the navigation keys to scroll through the list and select a call. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks "Overview" (page 11) Carrier VoIP NN10042-116 04.01 Standard 4 July 2008... -
Page 86: Using The Outbox
Use the navigation keys to select Display and press Ok. The call information appears. The procedure is complete. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks To dial the call, go to step 5. To view call information, go to step 6. -
Page 87: Resetting The Inbox Or The Outbox
From the History screen, select Reset Inbox or Reset Outbox. Press Ok. The calls are deleted. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks Resetting the Inbox or the Outbox 87 108). --End-- to access the History menu. -
Page 88: Carrier Voip
88 Use the Inbox and Outbox Carrier VoIP Nortel IP Phone WLAN Handset User Guide (CICM) NN10042-116 04.01 Standard 4 July 2008 Copyright © 2008 Nortel Networks... -
Page 89: Using The User Option Menu
The Extension option is for display purposes. You cannot edit this option. Prerequisites The handset must be in standby mode. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks "Overview" (page 11) Carrier VoIP NN10042-116 04.01 Standard 4 July 2008... -
Page 90: Select A Language
Use the Nav buttons to scroll through the Language menu and highlight the desired language, press Enter. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks press and hold the LINE key, the User Options menu appears, or while the handset is in standby state, press the Cfg soft key. -
Page 91: Enable The Lock Key Menu
Warning Tones — controls whether warning tones are played when out-of-range or during power up and power down. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks to return to the previous menu and choose another option, press Back, or to exit all menus and return to the standby state, press the End key. -
Page 92: Select Noise Mode
Action While the handset is in standby mode, press the Cfg soft key. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks press and hold the FCN key, the User Options menu appears, or while the handset is in standby state, press the Cfg soft key. -
Page 93: Change The Warning Tones
Enable Warnings (default), and Disable Warnings. Press Enter. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks to return to the previous menu and choose another option, press Back, or to exit all menus and return to the standby state, press the End key. -
Page 94: Change The Display Contrast
Settings. Press Enter to select the setting. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks to return to the previous menu and choose another option, press Back, or to exit all menus and return to the standby state, press the End key. -
Page 95: Select Ring Options
The Ring Options menu has the following: • Telephone Ring — presents a submenu of choices that you can set: — Ring Cadence — Ring Tone (see Note 1) Nortel IP Phone WLAN Handset User Guide (CICM) Copyright ©... -
Page 96: Select Ring Cadence
• • • • • Press Enter to choose the cadence. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks PBX (default) Continuous Short Pulse Long Pulse Carrier VoIP NN10042-116 04.01 Standard 4 July 2008... -
Page 97: Select Ring Tone
• • Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks to return to the previous menu and choose another option, press Back, or to exit all menus and return to the standby state, press the End key. -
Page 98: Select Ring Volume
• • Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks to return to the previous menu and choose another option, press Back, or to exit all menus and return to the standby state, press the End key. -
Page 99: Select Vibrate Cadence
While the handset is in standby mode, press the Cfg soft key. Attention: Ring Delay does not appear in the menu when Ring Cadence or Vibrate Cadence is turned off. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks Off (default) Continuous Short Pulse... -
Page 100: Silence The Ring
The ringing stops but the call is not interrupted, which gives the caller the option of leaving a voice mail message. Release the Power Off/End Call key. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks No Delay (default) 5 Second Delay 10 Second Delay... -
Page 101: View System Information
Follow this procedure to view the current IP address of the handset. You cannot edit the IP address. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks To return to the previous menu, press Back. To return the handset to standby mode, press the Power Off/End Call key, or press Exit. -
Page 102: View The Server Ip Address
Perform one of the following options: • • Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks press and hold the LINE key, the User Options menu appears, or while the handset is in standby state, press the Cfg soft key, highlight System Information. -
Page 103: View Firmware Information
Follow this procedure to view the type of public branch exchange (PBX) terminal the system is using. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks To return to the previous menu, press Back. To return the handset to standby mode, press the Power Off/End Call key, or press Exit. -
Page 104: Carrier Voip
Perform one of these actions: • • Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks To return to the previous menu, press Back. To return the handset to standby mode, press the Power Off/End Call key, or press Exit. -
Page 105: Enter Text Using The Dialpad
To enter the first letter press the key once. To enter the second letter press the key twice To enter the third letter press the key three times. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks --End-- Carrier VoIP NN10042-116 04.01 Standard... -
Page 106: Carrier Voip
106 Enter text using the dialpad Carrier VoIP Nortel IP Phone WLAN Handset User Guide (CICM) NN10042-116 04.01 Standard 4 July 2008 Copyright © 2008 Nortel Networks... -
Page 107: Use The Cicm Directory
The Function keys menu appears Use the navigation keys to select Directory. The Directory appears with the list of directory entries displayed. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks Carrier VoIP NN10042-116 04.01 Standard 4 July 2008... -
Page 108: Adding An Entry To The Directory
From the New Entry screen, select First Name, enter the first name, and press Ok. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks To add an entry, "Adding an entry to the directory" (page 108). -
Page 109: Editing A Directory Entry
On the Edit screen, select Save and press Ok. Deleting a directory entry Follow this procedure to delete a directory entry. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks --End-- before you start this procedure. 107). -
Page 110: Making A Call Using The Directory
Press Ok. You are prompted to confirm the call. Press Yes. The number is dialed. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks 107). --End-- 107). --End-- Carrier VoIP NN10042-116 04.01 Standard... -
Page 111: Additional Call Features
LINE key to view the Features Keys menu. Select the Charge feature key. Enter the charge account number. Press the Charge feature key again. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks Carrier VoIP NN10042-116 04.01 Standard 4 July 2008... -
Page 112: Charge A Call In Progress
After you hear the dial tone, enter the number to which the call is to be transferred. Press the Transfer soft key when you hear the handset ring. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks --End-- 73). Select the LINE key to view the --End-- "Place a call on hold"... -
Page 113: Enhanced Override
If either party on the call disconnects at this time, you hear an overflow (fast busy/engaged) signal. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks --End-- 73). Select the LINE key to view the Features Keys... -
Page 114: Forced Camp-On
Follow this procedure to use the Privacy Release feature to enable one or more people who share your DN to join a call. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks --End-- --End-- Carrier VoIP NN10042-116 04.01 Standard... -
Page 115: Push-To-Talk
To respond to a PTT call, press the Push-to-talk button during the 10 second wait period. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks --End-- --End-- Carrier VoIP NN10042-116 04.01 Standard... -
Page 116: Carrier Voip
Press Push-to-talk and select a different channel from the list. Press Push-to-talk to begin to transmit on the new channel. To receive a PTT call while in a telephone call: Press End to end the telephone call. You hear the PTT call. -
Page 117: Carrier Voip
Change to a different profile. Silent and Vibrate disable PTT by default, or unsubscribe from all PTT channels. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks --End-- Carrier VoIP NN10042-116 04.01 Standard 4 July 2008... -
Page 118: Carrier Voip
118 Additional Call Features Carrier VoIP Nortel IP Phone WLAN Handset User Guide (CICM) NN10042-116 04.01 Standard 4 July 2008 Copyright © 2008 Nortel Networks... -
Page 119: Using The Battery Pack
"Low battery indicator" (page 120) • "Removing the battery pack" (page 120) • "Inserting a battery pack" (page 120) Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks Carrier VoIP NN10042-116 04.01 Standard 4 July 2008... -
Page 120: Low Battery Indicator
Press the battery release buttons. The battery pack releases from the handset. Slide the battery pack into the handset cavity. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks --End-- Carrier VoIP NN10042-116 04.01 Standard 4 July 2008... -
Page 121: Changing A Battery Pack During A Call
You must charge the battery pack before its first use. The Nortel Networks WLAN Handset Desktop Charger is used to charge the battery pack. The indicator light on the Desktop Charger lights only when the handset is inserted correctly into the connector. -
Page 122: Carrier Voip
122 Using the Battery Pack Prerequisites You must have the Nortel Networks WLAN Handset Desktop Charger appropriate for the model of handset. Attention: Desktop Charger — To charge the battery pack, always use the Desktop Charger provided with the handset. Other chargers can damage the battery pack. -
Page 123: Desktop Charger
Desktop Charger Nortel Networks WLAN Handset Desktop Chargers are designed to fully charge the Nortel IP Phone WLAN Handset 2210 Series and WLAN Handset 6100 Series wireless handsets. To maintain your desktop charger, see Attention: Desktop Charger — To charge the battery pack, always use the Desktop Charger provided with the handset. -
Page 124: Wlan Handset 6100 Series Desktop Charger
Bent contacts can stop the charging of the handset. WLAN Handset 6100 Series Desktop Charger Nortel Networks WLAN Handset Desktop Chargers are designed to fully charge the WLAN Handset 6100 Series wireless handset. The interchangeable Lithium Ion battery packs have a choice of three types of Desktop Chargers. -
Page 125: Single Desktop Charger
Dual Desktop Charger Procedure Steps Step Action Press End to terminate any calls. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks WLAN Handset 6100 Series Desktop Charger 125 --End-- Carrier VoIP NN10042-116 04.01 Standard 4 July 2008... -
Page 126: Quad Desktop Charger
When the charge is complete, the LED turns off. Remove the battery pack from the charger. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks --End-- --End-- Carrier VoIP NN10042-116 04.01 Standard... -
Page 127: Handset Maintenance
Do not use any solvents such as acetone or mineral spirits. Moisten a clean cloth or paper towel with water an wipe it over the surface of the handset. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks Carrier VoIP NN10042-116 04.01 Standard 4 July 2008... -
Page 128: Cleaning The Handset Connector
To clean the connectors: 1. If available, blow compressed air into the connector to clear it of debris. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks Carrier VoIP NN10042-116 04.01 Standard 4 July 2008... -
Page 129: Carrier Voip
4. Repeat step 2 several times. 5. If available, blow compressed air into the connector to dry it. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks Cleaning the Desktop Charger 129 Carrier VoIP NN10042-116 04.01 Standard... -
Page 130: Carrier Voip
130 Desktop Charger Carrier VoIP Nortel IP Phone WLAN Handset User Guide (CICM) NN10042-116 04.01 Standard 4 July 2008 Copyright © 2008 Nortel Networks... -
Page 131: Terms You Should Know
The dialpad is comprised of numbered keys 0 through 9, *, and #. Use the dialpad to select menu items and enter text and telephone numbers. Directory Number (DN) A telephone number from one to seven digits in length. Also known as an extension number. Display The liquid crystal display (LCD) on the handset. -
Page 132: Carrier Voip
Address, Extension, Current Call Server, and Terminal Type) that you use to configure the handset ring type and noise level and view system information. Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks Carrier VoIP NN10042-116 04.01 Standard 4 July 2008... -
Page 134: Carrier Voip
Carrier VoIP Nortel IP Phone WLAN Handset User Guide (CICM) Copyright © 2008 Nortel Networks All Rights Reserved. Release: CICM 10.1 Publication: NN10042-116 Document status: Standard Document revision: 04.01 Document release date: 4 July 2008 To provide feedback or to report a problem in this document, go to www.nortel.com/documentfeedback.