iX-5 Series Quick Start Guide
Getting to know your mailing system
Screen Information
Can Letter
Can Letter
00.00
A1
No options
0 g
A2
08/01/2021
A3
A4
Ink
A1
Rate and services (to change: B1)
A2
Date printed (to change: B6)
A3
Weighing type (to change: B6)
A4
Imprint position offset
A5
Type of imprint (to change: B6)
A6
Postage and weight
A7
Memorized job (can contain rate, imprint settings and account)
A8
Current account
A9
Ink level
Shortcut keys
B1
B2
B4
B3
B5
B6
B1
Rates and Services selection
B2
Memorized jobs (rate, imprint settings and account)
B3
Credit management
B4
Label printing
B5
Weighing modes
B6
Type of imprint and Imprint settings
B7
Sleep/wake (amber/green)
B8
Stops printing
B9
Starts printing
Quick steps to metering your mail
1
To reset the mailing system...
Press:
A5
to clear the information
on screen.
A6
to wake the mailing system
up with default settings.
A7
A8
to return to the home screen.
2a
A9
To weigh an item:
Select a weighing mode by clicking
, then:
- select Standard Weighing
OR
- select Manual weighing.
Enter the weight manually then click
to validate.
If Jamming occurs
1. Press
on the keypad to stop the
B7
motor.
2. Under the base,
lift up the release
B8
handle and,
using your other
hand, remove the
B9
jammed envelope.
3. On feeder (if applicable), raise the
cover and push down on the upper
blue lever to release the mail runner.
Remove the jammed item and push
down on the mechanism to click back
into place.
To order consumables for your machine please call your dealer or visit
For more information about your mailing system and to access a range of support and
features, log into your personalised account at www.myquadient.ca or register today.
3
Select a rate (and services) :
Currently selected rate and
services are indicated at the
top of the screen.
Can Letter
00.00
No options
0 g
08/01/2021
Change/add services:
1. Press
The Rate selection screen
is displayed.
00.00
Can Letter
0g
No options
Canada
Canada
Marketing
Standard
Oversize
Weight
USA
5
USA
Only
Standard
Oversize
7
Int'l
8
Int'l
9
Options
Standard
Oversize
2. Use the keypad to choose a rate
or service option, or use the
wizard for access to more rates.
3. When done, press
to
confirm your selection and return to
the home screen.
Changing the ink cartridge
1. On the new ink cartridge,
remove the protective
strips from the printing
heads.
2. Lift machine cover and
follow instructions printed
on sticker inside.
www.quadient.ca
4
When all steps are completed
print the stamp:
If you want to print on a label or
automatically seal the envelope, check
additional options below.
1. Press
to start the motors of your
mailing system.
2. When the rollers start, insert the
mail into the machine from the
left hand side.
To print on labels:
1. Insert the labels into the dispenser
with the side to be printed facing
right.
2. Press
, to select the number of
labels to be printed, then press
To seal the envelopes
1. To seal the envelopes (if applicable),
use the button on the front of the
feeder. Check the water level in the
bottle.
Adding credit
Press
choose 'Credit' and follow the
instructions on screen.
Note: in order to add credit to the machine there
must be funds available in your postage account.
For more specific information on your mailing
system, please visit www.myquadient.ca and log
in to your account.
A0140421/A - 01/03/2021
1/2
To access your full user guide,
please visit :
kb.quadient.ca/ix5_ug_en
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