Software Upgrade; How To Upgrade Cu360 To A New Build - Avaya CU360 Release Notes

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Software Upgrade

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This section explains how to upgrade your device, including the CU360 App and the companion
web server app, once you have the 11.3 (or higher) Android 10 release.
Those apps and the preinstalled software and OS are upgraded using a software package (auto-
extracting .exe file)
Since first release, CU360 software packages are signed by an Avaya Certificate Root Authority
recognized by the codec unit.
Only verified signed software packages will be accepted by the codec unit.
A software package will be installed only if the codec unit verifies that:
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The software package is signed by Avaya IT Root Authority and produced by an authorized
build server.
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The software package content is not tampered or changed in any way.
By default, an unsigned software package is not accepted.
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How to Upgrade CU360 to a New Build

Software upgrade packages named CU-360_Vx_y_z.exe can be used only to upgrade Avaya
CU360 Codec Units They cannot be used to upgrade XT Series codec units.
To upgrade the software of a CU360 Codec Unit there are several methods:
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For OTA upgrade, the software is automatically obtained by the device directly from the support
site. For all the other methods, before proceeding, assure to save locally the new software
package that you downloaded from the support site
https://support.avaya.com/products/P1680/avaya-cu360-collaboration-unit/All
from the Avaya PLDS (https://plds.avaya.com) or that you received from Customer Support.
Search for Avaya CU in the Support by Product Tab of the site.
Release Notes for Avaya Collaboration Unit CU360
Important
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Instructions for how to upgrade from 11.2 (or previous) Android 7 release to
11.3 or higher with Android 10 are provided in a specific section.
Important
You can force the system to accept an unsigned package by setting "Verify Signature" to
No. Unsigned packages can be provided by Customer Support only for specific purposes
and should not be used otherwise.
Automatic Upgrade Over the Air (OTA Upgrade) – New in 10.2
Upgrade via PC
Upgrade via USB key
Upgrade via a Web Browser
Upgrade via Equinox Management
(Downloads Tab) or
Software Upgrade 30