Troubleshooting - Clatronic DVD 582 Instructions For Use Manual

DVD 582 - GB 30.09.2003 12:31 Uhr

Troubleshooting

Before calling customer service if you have problems with
this device, please search for the possible fault in the ta-
ble below. With a few simple tests or minor adjustments
you may be able to rectify the problem so that the device
functions correctly again.
Symptom (frequent) Remedy
No power Insert the mains plug into the socket.
• No playback • Condensation has formed: Wait ap-
even if PLAY is
pressed.
• Playback begins • The device can only play back the
but stops again
immediately.
• The disc may be dirty and require
• Ensure that the disc has been ins-
No picture. • Ensure that the device is properly
• Ensure that the television is turned
• No sound. • Ensure that the device is properly
• Distorted sound.
• Ensure that the television and ste-
• Adjust the main volume via the re-
The picture is In this case the picture is sometimes
distorted during a little distorted - this is normal.
fast forward or
fast rewind.
No fast forward Some discs have sectors which do
(or fast rewind) not allow fast forward (or reverse)
playback. playback.
No 4:3 Select the correct setting correspon-
(16:9) picture. ding to the characteristics of your te-
levision ("TV Aspects").
No Select the correct setting under
Surround Sound. "Audio Output" corresponding to your
stereo system.
No operation • Check whether the batteries have
possible via the
remote control.
• The batteries are flat and must be
• Point the remote control in the
• Do not use the remote control at a
Buttons do not • Remove any obstacles between the
work (on the devi-
ce and/or on the
remote control).
Seite 39
prox. 1 to 2 hours until the device
has dried out.
following media: DVDs, video CDs,
CDs, MP3s and JPEGs.
cleaning.
erted with the label facing upwards.
connected.
to "video".
connected.
reo system have been adjusted cor-
rectly.
mote control.
been inserted with the correct pola-
rity (+ and -).
replaced.
direction of the sensor on the devi-
ce.
distance of more than 7 metres
from the sensor
remote control and the sensor on
the device.
Switch the device off and then on
again. Alternatively, switch the devi-
ce off, remove the mains plug and
re-insert it in the socket (it is possi-
ble that the device is not working
due to external circumstances such
as a thunderstorm or static electrici-
ty etc.).
Symptom (frequent) Remedy
Menu screen is Select the corresponding type of
not or only partial- screen according to the operating in-
ly displayed on structions of the television set.
the television
screen.
No colour Turn the TV type to the German
colour norm PAL. Confirm the SETUP
button to return to the menu.
Symptom (DVD) Remedy
Audio soundtrack If the audio soundtrack and/or subtitle
and/or subtitle language is not on the disc, the lan-
language is not guage selected in the basic settings
the one selected cannot be heard or seen.
in the basic setup.
The display The setting in the menus under "Disc
appears in French Languages" is French. Select French.
(for example).
No subtitles. • Subtitles only appear on DVDs on
which subtitles have been
recorded.
• Subtitles have been switched off
from the television picture. Press
the "SUBTITLE" button.
No alternative au- • No alternative language is selected
dio soundtrack (or on discs on which only one langua-
subtitle) language ge has been recorded.
is selected. • On some discs the alternative lan-
guage cannot be selected with the
AUDIO or SUBTITLE button.
Try to select it from the DVD menu
if there is one.
Angles cannot be This function depends on the availa-
changed. bility of the software. Even if a DVD
has been recorded from different
angles, these may only be available
for certain scenes (when the ANGLE
symbol lights up on the device).
Symptom Remedy
(Video CD)
There is no menu This function is only possible with vi-
. deo CDs with Playback Control.
VCD/ SVCD does With the disc inserted, switch over
not play back. the PBC function using the menu but-
ton.
CD-RWs do not CD-RWs must not be written with
play back. hard disc simulation tools such as
Packed CD, In CD or similar program-
mes.
CD-Rs and CD- The error rate of CD-R and CD-RW
RWs do not play media depends on:
back, or only play • the media type
back with errors. • the writing program (possibly carry
out an UPDATE)
• the writer and its firmware (possibly
carry out an UPDATE)
• the writing speed (the lower the
better)
39