Kontron Mungo540 User Manual page 5

Guarantee and Warranty Policy
Guarantee
A thirty day money-back guarantee is provided on all standard products
sold. Special order products are covered by our Limited Warranty,
however they may not be returned for refund or credit. EPROMs, RAM,
Flash EPROMs or other forms of solid electronic media are not
returnable for credit - but for replacement only. An extended warranty
is available. Consult the factory.
Refunds
In order to receive a refund on a product for the purchase price, the
product must not have been damaged by the customer or by the
common carrier chosen by the customer to return the goods and the
product must be returned complete (meaning all user's guides, software,
cables, etc.) within 30 days of receipt and in an as-new and resalable
condition. The " Error! Reference source not found." must be
followed to assure a prompt refund.
Restocking Charges
Product returned after 30 days, and before 60 days, of the purchase will
be subject to a minimum 20% restocking charge and charges for any
damaged or missing parts. Products not returned within 60 days of
purchase, or products which are not in an as-new and resaleable
condition, are not eligible for a credit return and will be returned to the
customer.
Limited Warranty
Effective April 1, 1998, all products carry a 2-year limited warranty.
Within 2 years of purchase, Kontron will repair or replace, at our
option, any defective product. Kontron will service the warranty for all
standard catalog products for the first two years from the date of
shipment. Please note: The 2-year warranty may not apply to special
promotion items. Please consult the factory for warranty verification.
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