Auto Intercom Feature With Multiple Device Access - Avaya J159 Manual

Call log of an auto-answered and auto-muted call
Your administrator can configure the phone to log the auto-answered auto-muted call as an
answered for one of the following user action:
• The phone logs the call as answered when you press the Mute button during the call.
If you do not press the Mute button during the call, and the calling party terminates the call or
the call disconnects, the phone logs the call as missed.
• The phone logs the call as answered when you press any key on the phone during the call.
If you do not press any key during the call, and the calling party terminates the call or the call
disconnects, the phone logs the call as missed.
Contact your administrator to know the call log settings on your phone for an auto-answered
intercom call.
Note:
If the offline call log is active on the phone, the phone converts the missed intercom call as an
answered call in the following scenarios:
• If you log in to any new device with the same user credentials.
• If you log out and log in back with the same user credentials.
• If the phone reboots.
• If the phone displays the Acquiring Service screen.
• If your administrator adds a new MDA device to the existing MDA user account.
Notifications
During the call, the feature line LED is green on the calling and the called phones until the call
ends.
If there is a missed intercom call, the phone illuminates the Recents button.

Auto intercom feature with Multiple Device Access

If you use the Auto intercom feature with an active Multiple Device Access (MDA) feature, the
phone provides visual notifications of an auto intercom call. For the calling extensions, the phone
visually notifies all the MDA devices. For the called extension, the visual indication on the phone
appears if it has a matching auto intercom button with the calling extension. The following are the
visual notifications for the auto intercom call when the calling and called phones have matching
auto intercom buttons to call each other:
• For an incoming intercom call, on all the MDA devices, the green LED button on the feature
line flashes until you answer the call. After you answer the call, the green LED is ON for all
the MDA devices until the call ends.
• For an outgoing intercom call, on all the MDA devices, the green LED button on the feature
line is ON until the call ends.
You can end the auto intercom call from the MDA device that receives the call.
January 2024 Using Avaya J159 SIP IP Phone in Avaya Cloud Office
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