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Intel® Server System M50CYP2UR Family System Integration and Service Guide A guide providing instructions for the insertion and extraction of system components and available Intel accessories and spares Rev. 1.0 May 2021 Delivering Breakthrough Data Center System Innovation – Experience What’s Inside!
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Intel® Server System M50CYP2UR Family System Integration and Service Guide Document Revision History Date Revision Changes May 2021 Initial production release...
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You may not use or facilitate the use of this document in connection with any infringement or other legal analysis concerning Intel products described herein. You agree to grant Intel a non-exclusive, royalty-free license to any patent claim thereafter drafted which includes subject matter disclosed herein.
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Intel recommends the following steps be taken when performing any procedures described within this document or while performing service to any computer system.
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Weight of the system: • Due to the weight of a system, Intel recommends carrying the system with two people supporting the system from the sides or using a mechanical lift or a cart when moving the system from one location to another.
Intel® Server System M50CYP2UR Family System Integration and Service Guide Table of Contents 1. Introduction ................................15 Reference Documents and Support Collaterals ....................17 2. Essential System Component Installation and Service ................... 19 Chassis Component Identification .......................... 20 System Cover Removal / Installation ........................20 2.2.1...
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Internal Cable Routing Channels....................125 Appendix C. General Memory Population Rules ....................126 DDR4 DIMM Population Rules ..........................126 Intel® Optane™ DC Persistent Memory 200 Series Module Rules ............127 Appendix D. System Status LED Operating States and Definition ..............129 Appendix E.
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Intel® Server System M50CYP2UR Family System Integration and Service Guide List of Figures Figure 1. Chassis Component Identification ..........................20 Figure 2. System Top Cover Panel Shipping Screws ........................21 Figure 3. System Top Cover Removal ............................... 21 Figure 4. System Top Cover Installation............................22 Figure 5.
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Intel® Server System M50CYP2UR Family System Integration and Service Guide Figure 40. Riser Card Installation on the Bracket ........................46 Figure 41. PCIe* add-in Card Installation for Riser Card on Riser Slot #1 or Riser Slot #3 ........46 Figure 42. PCIe* add-in Card Installation for Riser Card on Riser Slot #2 ................. 47 Figure 43.
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Intel® Server System M50CYP2UR Family System Integration and Service Guide Figure 122. Individual Fan Removal or Installation ........................98 Figure 123. Memory Module Removal ............................. 99 Figure 124. Memory Module Installation ............................. 100 Figure 125. Power Supply Removal ............................... 101 Figure 126.
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Table 4. Drive Activity LED States ..............................86 Table 5. Intel® Optane™ DC Persistent Memory 200 Series Module Support Guidelines........128 Table 6. Standard DRAM DIMMs Compatible with Intel® Optane™ Persistent Memory 200 Series Module ... 128 Table 7. System Status LED State Definitions ..........................129 Table 8.
The system provides high memory bandwidth and capacity of up to 32 DDR4 DIMMs for memory intensive workloads. The product family supports Intel® Optane™ DC persistent memory 200 series modules. For details on all system features, refer to the Intel® Server System M50CYP2UR Family Technical Product Specification. See...
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About This Document This document provides system integrators and service technicians with instructions for the installation and removal of system components. The document also provides available Intel accessories supported by this server system. The document is organized into two sections. The first section (Chapters 2 through 4) is focused on the installation of system components and accessories into an L6 or L9 integrated server system The second section (Chapters 5, 6, and appendices A-G) is focused on system service.
For additional information, see the product support collaterals specified in the following table. The following webpage provides support information for the M50CYP family: https://www.intel.com/content/www/us/en/support/products/200321.html Table 1. Intel® Server M50CYP Family Reference Documents and Support Collaterals Document Topic Document Title or Support Collateral...
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Intel® System Configuration Utility User Guide Warranty Terms and Conditions Product Warranty Information https://www.intel.com/content/www/us/en/support/services/000005886 Public .html Note: Intel Confidential documents are made available under a Non-Disclosure Agreement (NDA) with Intel and must be ordered through your local Intel representative.
Memory – Up to 32 DDR4 DIMMs • 1 (Required) or 2 (Optional) power supplies If your Intel server system came pre-installed with all the components listed above, then skip this chapter and go to Chapter 3 for installation procedures associated with all other system options and accessories.
Intel® Server System M50CYP2UR Family System Integration and Service Guide Chassis Component Identification The following figure identifies the chassis components. Figure 1. Chassis Component Identification System Cover Removal / Installation The system top cover consists of two panels – one over the front half of the system and one over the back half of the system.
Intel® Server System M50CYP2UR Family System Integration and Service Guide Figure 2. System Top Cover Panel Shipping Screws The system ships from the factory with the front system cover and back system cover screwed to the chassis. A total of four screws, one on each side of the front cover and one on each side of the back cover, need to be removed to detach each top cover panel from the chassis.
Required Tools and Supplies • Anti-static wrist strap and conductive workbench pad (recommended) The Intel® Server System M50CYP2U family has three types of air ducts. The type used depends on the processor heat sink and add-in cards installed in the system: •...
Figure 7. GPGPU Air Duct for Processor Heat Sink with 1U Height For more information about the processor heat sink and compatible add-in cards, see the Intel® Server M50CYP Family Configuration Guide and Intel® Server System M50CYP2UR Family Technical Product...
Intel® Server System M50CYP2UR Family System Integration and Service Guide 2.3.1 Air Duct Removal The steps for air duct removal are the same for all types of air ducts. For the GPGPU air duct, see the following subsection before following these steps.
Intel® Server System M50CYP2UR Family System Integration and Service Guide 2.3.2 Air Duct Installation Figure 10. Air Duct Installation 1. Ensure that all cables are clear of the air duct keep out area on the base of the chassis. Note: Cables should be routed using the cable channels shown in Appendix 2.
Gen Intel® Xeon® Scalable processor family. Two types of heat sinks are supported for the Intel® Server System M50CYP2UR family: Standard 2U heat sink and standard 1U heat sink. The type of heat sink used depends on the system configuration and its thermal requirements.
Intel® Server System M50CYP2UR Family System Integration and Service Guide Figure 13. Processor Heat Sink Module (PHM) Reference Diagram To properly assemble the PHM and install it to the server board, the procedures described in the following sections must be followed in the order specified. These instructions assume that all the PHM components are new and the Thermal Interface Material (TIM) is already applied to the bottom of the heat sink.
Intel® Server System M50CYP2UR Family System Integration and Service Guide Figure 14. Installing Processor Carrier Clip onto Processor – Part 1 1. Place the processor carrier clip on top of the processor while it is still on the tray. 2. Ensure the pin 1 indicator on the processor carrier clip is aligned with the pin 1 indicator of the processor.
Intel® Server System M50CYP2UR Family System Integration and Service Guide Figure 16. Removing Heat Sink from its Packaging 4. Remove the heat sink from its packaging. To avoid damage to the heat sink, grasp it by its narrower top and bottom edges.
Intel® Server System M50CYP2UR Family System Integration and Service Guide Figure 18. Pin 1 Indicator of Processor Carrier Clip 8. Align pin 1 indicator of processor carrier clip with the corner cut-out on the heat sink. Note: In a standard 2U or 1U heat sink there are two cut-out corners, either can be used to align pin 1 indicators.
Intel® Server System M50CYP2UR Family System Integration and Service Guide Figure 20. PHM Alignment with Socket Assembly 3. Align the pin 1 indicators of the processor carrier clip and processor with the pin 1 indicator on the bolster plate. Caution: Processor socket pins are delicate and bend easily. Use extreme care when placing the PHM...
Intel® Server System M50CYP2UR Family System Integration and Service Guide Figure 21. PHM Installation onto Server Board 4. Set all four anti-tilt wires on the heat sink to the inward position (see Letter A). 5. Holding the PHM horizontally, carefully lower it on to the bolster plate’s alignment pins (see Letter B).
Only standard DDR4 DIMMs are shown in the following figures, but the steps of DDR4 DIMM installation and replacement are the same for standard DDR4 DIMMs and Intel® Optane™ DC persistent memory 200 series modules. DDR4 DIMM and Intel® Optane™ PMem will be commonly referred to as “Memory module” in the following instructions. Note: See Appendix C for general memory population rules.
(see Letter D). 6. Ensure that the ejection tabs are firmly in place (see Letter E). Note: Intel® Optane™ PMem devices require additional steps to enable and configure them. Refer to the appropriate Intel® Optane™ PMem documentation to complete the installation process.
Intel® Server System M50CYP2UR Family System Integration and Service Guide Power Supply Module Installation Required Tools and Supplies • Anti-static wrist strap and conductive workbench pad (recommended) 2.6.1 Power Supply Module Installation Figure 25. Power Supply Installation 1. If present, remove the insert from the power supply bay (see Letter A).
Intel® Server System M50CYP2UR Family System Integration and Service Guide Optional Accessory Kit Integration and Service This chapter provides instructions for the integration of system options and other Intel accessories. If your integrated server system did not come pre-installed with processors, memory, or power supplies, installation...
Intel® Server System M50CYP2UR Family System Integration and Service Guide System Cover Removal / Installation The system top cover consists of two panels – one over the front half of the system and one over the back half of the system. To maintain system thermals, both top cover panels must always be in place when the system is operational.
Carefully align and set the top cover panel on top of the chassis. Then, slide it inwards until it locks into place (see Letter A). Shipping Note: When transporting the server system, Intel recommends installing the four top cover screws before shipping.
Required Tools and Supplies • Anti-static wrist strap and conductive workbench pad (recommended) The Intel® Server System M50CYP2U family has three types of air ducts. The type used depends on the processor heat sink and add-in cards installed in the system: •...
Figure 31. GPGPU Air Duct for Processor Heat Sink with 1U Height For more information about the processor heat sink and compatible add-in cards, see the Intel® Server M50CYP Family Configuration Guide and Intel® Server System M50CYP2UR Family Technical Product Specification.
Intel® Server System M50CYP2UR Family System Integration and Service Guide 3.2.1.1 GPGPU Air Duct Bracket Removal The GPGPU air duct includes a bracket. The other air ducts do not contain this bracket. Air Duct Bracket Figure 33. GPGPU Air Duct Bracket Removal 1.
Intel® Server System M50CYP2UR Family System Integration and Service Guide 3.2.2.1 GPGPU Air Duct Bracket Installation The following steps apply only for systems configured with a GPGPU airduct. Once the GPGPU air duct is installed, the bracket is installed on top of it.
Riser Card Assembly / Add-in Card Assembly Installation / Removal The Intel® Server System M50CYP2UR family supports various riser card options. Depending on the system configuration, your system may or may not come pre-configured with riser card options installed. This section provides assembly and installation instructions for systems that require riser card installation.
Anti-static wrist strap and conductive workbench pad (recommended) • Phillips* head screwdriver #1 For more information about the riser card options and supported add-in cards, see the Intel® Server System M50CYP2UR Family Technical Product Specification and Intel® Server M50CYP Family Configuration Guide.
Intel® Server System M50CYP2UR Family System Integration and Service Guide 3.3.1 Riser Card Bracket Removal As shown in the figures above, there are multiple types of riser card brackets included with the system. The instructions for installation are the same for each.
Intel® Server System M50CYP2UR Family System Integration and Service Guide 3.3.2 Riser Card Installation The following installation instructions for riser card to bracket are the same for all included riser card brackets and supported riser card options. Figure 40. Riser Card Installation on the Bracket 1.
Intel® Server System M50CYP2UR Family System Integration and Service Guide Figure 42. PCIe* add-in Card Installation for Riser Card on Riser Slot #2 1. If the riser card assembly (bracket and board) is still inside the system, remove it from the system...
3.1.2). Drive Removal, Assembly, and Installation The Intel® Server System M50CYP2UR family has front drive bay options that support 2.5” form factor SAS/SATA/PCIe NVMe Solid State Drives (SSDs) or 3.5” form factor SAS/SATA hard disk drives (HDDs). Additionally, in 2.5” drive bay options, 7 mm thick SSDs with a form factor of 2.5” are supported when used in conjunction with the supplied drive blank for 2.5”...
Intel® Server System M50CYP2UR Family System Integration and Service Guide 2.5” Drive Bays The following figure identifies the 2.5” drive bay components. Figure 44. 2.5” Drive Bay Components Note: To ensure proper system airflow requirements, all front drive bays must be populated with either a drive or supplied drive blank.
2.5” SSD Drive Assembly for 7 mm Drives The Intel® Server System M50CYP2UR family supports 2.5” SSDs with 7 mm of thickness when used in conjunction with the supplied blanks. The supplied blank for 2.5” bays has two parts: top and bottom. The top part must be attached to the 7 mm drive to fit properly inside the 2.5”...
Intel® Server System M50CYP2UR Family System Integration and Service Guide 3.4.2 2.5” SSD Drive Installation Figure 48. 2.5” 7 mm Drive Outside Chassis, Ready for Installation Figure 49. 2.5” 7 mm Drive Installation into 2.5” Drive Bay...
3. Insert the assembled 7-mm thick drive (or non-assembled 15-mm thick drive) into the drive bay (see Letter A). Note: Intel recommends holding the drive with one hand while holding the lever with the other hand. 4. Slide forward until the drive contacts with the backplane (see Letter B).
Intel® Server System M50CYP2UR Family System Integration and Service Guide 3.4.3 2.5” SSD Drive / Drive Blank Removal The 2.5” drive mounting rails in the system are not removable. They slide out so that the storage drives can be installed or removed. When sliding out a drive mounting rail from the system, only pull it as much as it allows without forcing it.
Intel® Server System M50CYP2UR Family System Integration and Service Guide Figure 54. 3.5” Drive Carrier Assembly – Drive Installation to Carrier 3. Align and position the mounting holes on the left side of the drive over the mounting tabs on the drive carrier side rail (see Letter A).
Intel® Server System M50CYP2UR Family System Integration and Service Guide Figure 56. 3.5" Drive Carrier to 2.5” SSD Bracket – Mount Bracket Assembly to Carrier 4. Align and position the mounting holes on the left side of the drive bracket over the mounting tabs on the drive carrier side rail (see Letter E).
Intel® Server System M50CYP2UR Family System Integration and Service Guide 3.4.6 3.5” Drive Carrier Installation Figure 58. 3.5” Drive Carrier Installation Note: The 3.5” drive carrier must be completely removed from the chassis to install a drive into the drive carrier.
Anti-static wrist strap and conductive workbench pad (recommended) • Phillips* head screwdriver #1. To broaden the standard onboard feature set, the server system supports the Intel® Ethernet Network adapters indicated in the following table. These adapters are compatible with the Open Compute Project* (OCP*) 3.0 Specification.
Intel® Server System M50CYP2UR Family System Integration and Service Guide Figure 60. OCP* Adapter Bay Filler Removal To remove the filler: 1. Loosen the thumb screw on the right side of the filler (see Letter A). 2. Pull out the right side of the filler first and move the filler slightly to the right, ensuring the left end of the filler is out of the slot.
Intel® Server System M50CYP2UR Family System Integration and Service Guide 3.5.2 OCP* Adapter with Pull Tab Installation Figure 62. OCP* Adapter with Pull Tab Installation 1. Align the OCP* adapter with the open OCP* bay slot and push forward until the connectors make secure contact (see Letter A).
Intel® Server System M50CYP2UR Family System Integration and Service Guide 3.5.4 OCP* Adapter with Ejector Latch Installation Figure 64. OCP* adapter with Ejector Latch Installation 1. Ensure the latch is in the open position. 2. Push the OCP* adapter forward until the right side of the latch contacts the rear panel (see Letter A).
Intel® Server System M50CYP2UR Family System Integration and Service Guide 3.5.6 OCP* Adapter with Internal Lock Installation All L6 and L9 integrated systems come with an internal lock on the OCP* rail. This lock is a piece of blue plastic. The OCP* rail in the system has a dedicated space to accommodate the lock. The lock can be mounted on the rail in two different orientations.
Intel® Server System M50CYP2UR Family System Integration and Service Guide 8. Reinstall the riser card assembly as needed (see Section 3.3.4). 9. Reinstall the air duct (see Section 3.2.2). 10. Reinstall the system top cover (see Section3.1.2). 3.5.7 OCP* Adapter with Internal Lock Removal Figure 68.
Intel® Server System M50CYP2UR Family System Integration and Service Guide Figure 69. M.2 SSD Connector Location 3.6.1 M.2 SSD Installation Figure 70. M.2 SSD Installation Power off the system and disconnect the power cable(s). Remove the system top cover (see Section 3.1.1).
Refer to the following figures for the locations of the peripheral power connector and the SATA ports on the server board. Refer to the Intel® Server M50CYP Family Configuration Guide for information about the mounting bracket option and available data cables.
Intel® Server System M50CYP2UR Family System Integration and Service Guide Figure 72. Peripheral Power Connector Identification Figure 73. SATA Ports on Server Board...
Intel® Server System M50CYP2UR Family System Integration and Service Guide 3.7.1 Internal Fixed Mount SSD Installation Figure 74. Attaching SSD to Drive Bracket Power off the system and disconnect the power cable(s). Remove the system top cover (see Section 3.1.1).
Intel® Server System M50CYP2UR Family System Integration and Service Guide 3.7.2 Internal Fixed Mount SSD Removal Note: The internal fixed mount SSDs are NOT hot-swappable. Before removing or replacing the drive, you must first take the server out of service. Turn off all peripheral devices connected to the system, turn off the system by pressing the power button, and unplug the power cord from the system or power outlet.
Phillips* head screwdriver #1 Systems with twenty four (24) 2.5” front drive bay configurations support the use of midplane cards. Refer to the Intel® Server System M50CYP2UR Family Technical Product Specification for midplane card features and capabilities. Up to two midplane cards can be installed in a system. The following steps outline the installation and removal of a midplane card.
Intel® Server System M50CYP2UR Family System Integration and Service Guide 3.8.2 Midplane Card Removal Figure 79. Midplane Card Removal Power off the system and disconnect the power cable(s). Remove the system top cover (see Section 3.1.1). Remove the air duct (see Section 3.2.1).
Intel® Server System M50CYP2UR Family System Integration and Service Guide Trusted Platform Module (TPM) Installation This section provides instructions to install a Trusted Platform Module (TPM) in the system. Refer to the Intel® Server M50CYP Family Configuration Guide for available options.
Intel® Server System M50CYP2UR Family System Integration and Service Guide 3.10 Intel® VROC 7.5 Key Installation / Removal This section provides instructions to install an Intel® VROC Key in the system. Refer to the Intel® Server M50CYP Family Configuration Guide for available options, Required Tools and Supplies •...
3.11 Intel® SAS Interposer Card and SAS RAID Module Installation / Removal This section provides instructions to install and remove an Intel® SAS interposer card and an Intel® SAS Raid module. Refer to the Intel® Server M50CYP Family Configuration Guide for available options.
Intel® Server System M50CYP2UR Family System Integration and Service Guide 3.11.1 Intel® SAS Interposer Card Installation Figure 83. SAS Interposer Card Installation Power off the system and disconnect the power cable(s). Remove the system top cover (see Section 3.1.1). Remove the air duct (see Section 3.2.1).
Intel® Server System M50CYP2UR Family System Integration and Service Guide 3.11.2 Intel® SAS Interposer Card Removal Figure 84. SAS Interposer Card Removal Power off the system and disconnect the power cable(s). Remove the system top cover (see Section 3.1.1). Remove the air duct (see Section 3.2.1).
Intel® Server System M50CYP2UR Family System Integration and Service Guide 3.11.3 Intel® SAS RAID Module Installation SAS RAID Module installation requires that the SAS interposer card is already installed. See the SAS interposer card installation steps in Section 3.11.1. Figure 85. Intel® SAS RAID Module Installation Power off the system and disconnect the power cable(s).
Intel® Server System M50CYP2UR Family System Integration and Service Guide 3.11.4 Intel® SAS RAID Module Removal Figure 86. Intel® SAS RAID Module Removal Power off the system and disconnect the power cable(s). Remove the system top cover (see Section 3.1.1).
16 SAS/SATA drives in the front bay. This card must be connected to the ROC module installed on the SAS interposer card using Mini-SAS HD SFF 8643 connectors. The SAS/SATA expander card is mounted next to the SAS interposer card. Refer to the Intel® Server M50CYP Family Configuration Guide for available options.
3.13 Intel® RAID Maintenance Free Backup Unit (RMFBU) and Mounting Bracket Installation / Removal This section provides instructions to install an RMFBU bracket and assembly in the system. Refer to the Intel® Server M50CYP Family configuration Guide for available options.
Intel® Server System M50CYP2UR Family System Integration and Service Guide Figure 89. Installing Latch on the Plastic Case 1. Insert the latch in the opening on the plastic case (see Letter A). 2. Lift the latch holder slightly up (see Letter B) and insert the notch into opening until it clicks (see Letter C).
Intel® Server System M50CYP2UR Family System Integration and Service Guide 3.13.1 Intel® RMFBU Mounting Bracket Installation The RMFBU mounting bracket can be installed in the same area inside the chassis as the midplane card or SAS interposer card (see Section 3.8 or 3.11).
Intel® Server System M50CYP2UR Family System Integration and Service Guide 3.13.2 Intel® RMFBU Mounting Bracket Removal Figure 93. Intel® RMFBU Mounting Bracket Removal - Chassis Figure 94. Intel® RMFBU Mounting Bracket Removal - Air Duct Remove the system top cover (see Section 3.1.1).
Intel® Baseboard Management Controller (BMC) Firmware External Product Specification (EPS) for the Intel® Server Board D50TNP and M50CYP Families – Intel NDA Required For quick guidelines and overview on BIOS Boot Menu, Setup, and hot keys, refer to the Intel® Server System M50CYP2UR Family Technical Product Specification.
Intel® Server System M50CYP2UR Family System Integration and Service Guide System Service – System Features Overview This chapter provides service personnel a reference to identify and locate the features associated with the Intel® Server System M50CYP2UR family. Front Drive Bay Options Figure 95.
Intel® Server System M50CYP2UR Family System Integration and Service Guide Back Panel, Front Control Panel, Front I/O Features OCP* Adapter Area Figure 99. Back Panel Features Figure 100. Front Control Panel Features...
Intel® Server System M50CYP2UR Family System Integration and Service Guide Figure 101. Front I/O Features Drive Tray LED Identification The following figures show 2.5” and 3.5” drive bays. Two LEDs for each drive bay are: Amber Status LED and Green Activity LED. The following tables list the different LED states.
Intel® Server System M50CYP2UR Family System Integration and Service Guide Table 3. SAS/SATA/NVMe* Drive Status LED States LED State Drive Status No access and no fault Amber Solid on Hard drive fault has occurred 1 Hz blinking RAID rebuild in progress...
Intel® Server System M50CYP2UR Family System Integration and Service Guide Server Board Features The following figure provides a general overview of the physical server board, identifying key feature and component locations. OCPv3 Adapter Connector Figure 104. Intel® Server Board M50CYP2SBSTD Component / Feature Identification...
Intel® Server System M50CYP2UR Family System Integration and Service Guide The server board includes LEDs to identify system status and/or indicate a component fault. The following figures identify the diagnostic LEDs and their location on the server board. Figure 105. Intel® Light-Guided Diagnostics – LED Identification...
The server board includes several jumper blocks that can be used to configure, protect, or recover specific features of the server board. The following figure identifies the location of each jumper block on the server board. For more information on the jumpers, see the Intel® Server Board M50CYP2SB Family Technical Product Specification (TPS).
Intel® Server System M50CYP2UR Family System Integration and Service Guide System Service and FRU Replacement This chapter provides instruction for replacement of system components considered to be field replaceable (FRU). Only system features that are identified as hot-swappable can be replaced while the system remains operational.
Intel® Server System M50CYP2UR Family System Integration and Service Guide 6.1.1 System Cover Removal Removal of both top cover panels is necessary when installing or replacing any system component within the server chassis. Before removing the top cover, power down the system and unplug all peripheral devices and the power cables.
Required Tools and Supplies • Anti-static wrist strap and conductive workbench pad (recommended) The Intel® Server System M50CYP2U family has three types of air ducts. The type used depends on the processor heat sink and add-in cards installed in the system: •...
Figure 114. GPGPU Air Duct for Processor Heat Sink with 1U Height For more information about the processor heat sink and compatible add-in cards, see the Intel® Server M50CYP Family Configuration Guide and Intel® Server System M50CYP2UR Family Technical Product...
Intel® Server System M50CYP2UR Family System Integration and Service Guide 6.2.1 Air Duct Removal The steps for air duct removal are the same for all types of air ducts. For the GPGPU air duct, see the following subsection before following these steps.
Intel® Server System M50CYP2UR Family System Integration and Service Guide 6.2.2 Air Duct Installation Figure 117. Air Duct Installation 1. Ensure that all cables are clear of the air duct keep out area on the base of the chassis. Note: Cables should be routed using the cable channels shown in Appendix 2.
Intel® Server System M50CYP2UR Family System Integration and Service Guide System Fan Assembly Replacement Required Tools and Supplies • Anti-static wrist strap and conductive workbench pad (recommended) System fan assembly removal is required when routing cables inside the chassis from back-to-front or front- to-back, or when server board replacement is necessary.
Intel® Server System M50CYP2UR Family System Integration and Service Guide Figure 120. System Fan Assembly Installation – Part 1 Ensure that all cables are clear of the fan module keep out area on the base of the chassis. Ensure the latches on both sides of the fan module are unlocked by pulling them upward (see Letter A).
Intel® Server System M50CYP2UR Family System Integration and Service Guide Individual Fan Replacement Individual fans used in the Intel® Server System M50CYP2UR family are hot-swappable. Required Tools and Supplies • Anti-static wrist strap and conductive workbench pad (recommended) Caution: To minimize possible performance degradation and other thermal related issues, system fan replacement while the system is operational should be performed as quickly as possible.
Only standard DDR4 DIMMs are shown in the following figures, but the steps of DDR4 DIMM installation and replacement are the same for standard DDR4 DIMMs and Intel® Optane™ DC persistent memory 200 series modules. DDR4 DIMM and Intel® Optane™ PMem will be commonly referred to as “Memory module” in the following instructions. Note: See Appendix C for general memory population rules.
Intel® Server System M50CYP2UR Family System Integration and Service Guide Figure 124. Memory Module Installation 8. Locate the DIMM slot for installation. 9. Ensure that the DIMM ejection tabs at both ends of the DIMM slot are pushed outward to the open position (see Letter A).
Intel® Server System M50CYP2UR Family System Integration and Service Guide Figure 125. Power Supply Removal 1. Detach the power cord from the power supply to be removed. 2. Push and hold the green latch in the direction shown (see Letter A).
Intel® Server System M50CYP2UR Family System Integration and Service Guide 6.7.1 Processor Heat Sink Module (PHM) and Processor Removal Figure 127. PHM Assembly Removal from Processor Socket 1. Power off the system and disconnect the power cable(s). 2. Remove the system top cover (see Section 6.1.1).
Intel® Server System M50CYP2UR Family System Integration and Service Guide Figure 129. Processor Removal from PHM Assembly 10. Place the PHM, bottom side up, on a flat surface. 11. While holding down the PHM, rotate the lever (see Letter A) from left to right until the processor lifts from the processor carrier clip.
Intel® Server System M50CYP2UR Family System Integration and Service Guide Processor Carrier Clip Figure 131. Installing Processor Carrier Clip onto Processor – Part 1 1. Place the processor carrier clip on top of the processor while it is still on the tray.
Intel® Server System M50CYP2UR Family System Integration and Service Guide Figure 133. Removing Heat Sink from its Packaging 4. Remove the heat sink from its packaging. To avoid damage to the heat sink, grasp it by its narrower top and bottom edges.
Intel® Server System M50CYP2UR Family System Integration and Service Guide Figure 135. Pin 1 Indicator of Processor Carrier Clip 8. Align pin 1 indicator of processor carrier clip with the corner cut-out on the heat sink. Note: For the standard 2U or 1U heat sink, there are two cut-out corners; either can be used to align pin 1 indicators.
Intel® Server System M50CYP2UR Family System Integration and Service Guide Figure 137. PHM Alignment with Socket Assembly 3. Align pin 1 indicators of the processor carrier clip and processor with pin 1 indicator on the bolster plate. Caution: Processor socket pins are delicate and bend easily. Use extreme care when placing the PHM onto the processor socket.
Drive Removal, Installation, and Assembly The Intel® Server System M50CYP2UR family has front drive bay options that support 2.5” form factor drives (Solid State Drives only) or 3.5” form factor hard disk drives. Additionally, 7 mm thick SSDs with a form factor of 2.5”...
Intel® Server System M50CYP2UR Family System Integration and Service Guide 2.5” Drive Bays The following figure identifies the 2.5” drive bay components. Figure 140. 2.5” Drive Bay Components Note: To ensure proper system airflow requirements, all front drive bays must be populated with either a drive or supplied drive blank.
2.5” SSD Drive Assembly for 7 mm Drives The Intel® Server System M50CYP2UR family supports 2.5” SSDs with 7 mm of thickness when used in conjunction with the supplied blanks. The supplied blank for 2.5” bays has two parts: top and bottom. The top part must be attached to the 7 mm drive to fit properly inside the 2.5”...
Intel® Server System M50CYP2UR Family System Integration and Service Guide Figure 144. Attaching the Drive Blank to 7 mm SSD 4. Insert the 2.5” 7 mm SSD drive into the top part of the drive blank as shown in the above figure.
3. Insert the assembled 7-mm thick drive (or non-assembled 15-mm thick drive) into the drive bay (see Letter A). Note: Intel recommends to hold the drive with one hand while holding the lever with the other hand. 4. Push forward until the drive contacts with the backplane.
Intel® Server System M50CYP2UR Family System Integration and Service Guide 6.8.4 3.5” Drive Carrier Removal Figure 149. 3.5” Drive Removal 1. Press the button on the drive extraction lever to release it (see Letter A). 2. Using the lever, pull the carrier from the drive bay all the way out (see Letter B).
Intel® Server System M50CYP2UR Family System Integration and Service Guide Figure 151. 3.5” Drive Assembly – Drive Installation to Carrier 3. Position the rear drive connector towards the back of the drive carrier. 4. Align and position the mounting holes on the left side of the drive over the mounting tabs on the drive carrier side rail (see Letter A).
Intel® Server System M50CYP2UR Family System Integration and Service Guide Figure 153. 3.5" Drive Carrier to 2.5” SSD Bracket – Mount Bracket Assembly to Carrier 4. Position the rear drive connector towards the back of the drive carrier 5. Align and position the mounting holes on the left side of the drive bracket over the mounting tabs on the drive carrier side rail (see Letter E).
Intel® Server System M50CYP2UR Family System Integration and Service Guide 6.8.7 3.5” Drive Carrier Installation Figure 155. 3.5” drive Assembly Installation 1. Align the drive assembly (drive and drive carrier) with the open drive bay. 2. With the lever in the open position, insert the drive assembly into the drive bay (see Letter A) and push forward until the drive contacts the backplane.
Backplane Replacement The base model for the Intel® Server System M50CYP2UR family comes with either an 8 x 2.5” backplane or 12 x 3.5” backplane. The 8 x 2.5” backplane can support up to eight SAS/SATA/PCIe NVMe drives. The 12 x 3.5”...
Intel® Server System M50CYP2UR Family System Integration and Service Guide Figure 157. 8 x 2.5” Backplane Installation 9. Locate the replacement backplane. Note: Hold the backplane only by the edges. Do not push or pull on any components on the backplane.
Intel® Server System M50CYP2UR Family System Integration and Service Guide 6.9.2 12 x 3.5” Backplane Installation Required Tools and Supplies • Anti-static wrist strap and conductive workbench pad (recommended) • Phillips* head screwdriver #1 Figure 158. 12 x 3.5” Backplane Removal 1.
Available riser cards, PCIe* SlimSAS cables, and SAS interposer card, along with the accessory kits, are sold separately from the system. See the Intel® Server M50CYP Family Configuration Guide to determine appropriate cables necessary to match the desired NVMe* and SAS/SATA drive configuration to a specified...
Intel® Server System M50CYP2UR Family System Integration and Service Guide The following procedure should be followed when installing data cables from a backplane to a PCIe* or SAS/SATA source. 1. If installed, removed the system fan assembly (see Section 6.3).
3.3.1). 9. Remove all options installed onto the server board including (if installed): TPM Module, M.2 SSD, Internal-mounted U.2 SSD, Intel® VROC 7.5 key, OCP* adapter, midplane card, Intel® SAS interposer card, SAS RAID module, and Intel® SAS expander card.
Intel® Server System M50CYP2UR Family System Integration and Service Guide Figure 162. Server Board Installation 16. Verify that all cables are clear of the area in which the server board will be installed. 17. Remove the server board from its anti-static bag 18.
Intel Configure to Order tool. If a solution cannot be found at Intel’s support site, submit a service request via Intel’s online service center at https://supporttickets.intel.com/servicecenter?lang=en-US . In addition, you can also view previous support requests. (Login required to access previous support requests) Contact an Intel support representative using one of the support phone numbers available at https://www.intel.com/content/www/us/en/support/contact-support.html...
Intel® Server System M50CYP2UR Family System Integration and Service Guide Appendix B. Internal Cable Routing Channels The system provides cable routing channels along each chassis sidewall. Cables should not be routed directly in front of the system fans. Cables should not be routed through the center of the server board between the memory slots and processor sockets.
Appendix C. General Memory Population Rules In the Intel® Server System M50CYP2UR family, a total of 32 DIMM slots are provided – two processors, eight memory channels per processor, and two DIMMs per channel. The following figure identifies DIMM slots on the server board.
Intel® Optane™ persistent memory 200 series modules are only supported in DIMM slot 2 (black slot) when mixed with RDIMM or 3DS-RDIMM. • No support for SDRAM SRx8 DIMM that is populated within the same channel as the Intel® Optane™ persistent memory 200 series module in any operating mode. •...
2400 3200 2933 Platinum 8300 processors 2666 2400 Table 6. Standard DRAM DIMMs Compatible with Intel® Optane™ Persistent Memory 200 Series Module DIMM Size (GB) Ranks per DIMM and Type Data Width 8 Gb DRAM density 16 Gb DRAM density...
Intel® Server System M50CYP2UR Family System Integration and Service Guide Appendix D. System Status LED Operating States and Definition The server board includes a bi-color system status LED. The system status LED on the server board is tied directly to the system status LED on the front panel (if present). This LED indicates the current health of the server.
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Intel® Server System M50CYP2UR Family System Integration and Service Guide BIOS Status Description LED State System State • Critical threshold crossed – Voltage, temperature (including HSBP temp), input power to power supply, output current for main power rail from power supply and PROCHOT (Therm Ctrl) sensors.
Intel® Server System M50CYP2UR Family System Integration and Service Guide Appendix E. POST Code Diagnostic LED Decoder As an aid in troubleshooting a system hang that occurs during a system POST process, the server board includes a bank of eight POST code diagnostic LEDs on the back edge of the server board.
Intel® Server System M50CYP2UR Family System Integration and Service Guide Table 8. POST Progress Code LED Example Upper Nibble AMBER LEDs Lower Nibble GREEN LEDs LEDs LED #7 LED #6 LED #5 LED #4 LED #3 LED #2 LED #1...
Intel® Server System M50CYP2UR Family System Integration and Service Guide Upper Nibble Lower Nibble Post Code Description (Hex) Program memory map and interleaving Program RAS configuration Execute BSSA RMT MRC is done Should a major memory initialization error occur, preventing the system from booting with data integrity, a beep code is generated, the MRC displays a fatal error code on the diagnostic LEDs, and a system halt command is executed.
Intel® Server System M50CYP2UR Family System Integration and Service Guide BIOS POST Progress Codes The following table provides a list of all POST progress codes. Table 11. POST Progress Codes Post Upper Nibble Lower Nibble Code Description (Hex) SEC Phase...
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Intel® Server System M50CYP2UR Family System Integration and Service Guide Post Upper Nibble Lower Nibble Code Description (Hex) MRC Progress Codes – At this point the MRC Progress Code sequence is executed. Memory Installed CPU PEIM (CPU Init) CPU PEIM (Cache Init)
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Intel® Server System M50CYP2UR Family System Integration and Service Guide Post Upper Nibble Lower Nibble Code Description (Hex) DXE PCI Bus HPC Init DXE PCI Bus enumeration DXE PCI Bus resource requested DXE PCI Bus assign resource DXE CON_OUT connect...
Pause” option setting in the BIOS Setup does not affect this error. Note: The POST error codes in the following table are common to all current generation Intel® server platforms. Features present on a given server board/system determine which of the listed error codes are...
Intel® Server System M50CYP2UR Family System Integration and Service Guide Table 12. POST Error Messages and Handling Error Code Error Message Action message Type 0012 System RTC date/time not set Major 0048 Password check failed Put right password. Major 0140...
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Intel® Server System M50CYP2UR Family System Integration and Service Guide Error Code Error Message Action message Type 8523 Memory failed test/initialization CPU0_DIMM_B1 Remove the disabled DIMM. Major 8524 Memory failed test/initialization CPU0_DIMM_B2 Remove the disabled DIMM. Major 8525 Memory failed test/initialization CPU0_DIMM_B3 Remove the disabled DIMM.
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Intel® Server System M50CYP2UR Family System Integration and Service Guide Error Code Error Message Action message Type 8550 Memory disabled.CPU0_DIMM_F2 Remove the disabled DIMM. Major 8551 Memory disabled.CPU0_DIMM_F3 Remove the disabled DIMM. Major 8552 Memory disabled.CPU0_DIMM_G1 Remove the disabled DIMM.
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Intel® Server System M50CYP2UR Family System Integration and Service Guide Error Code Error Message Action message Type Memory encountered a Serial Presence Detection(SPD) 8570 Major failure.CPU0_DIMM_F2 Memory encountered a Serial Presence Detection(SPD) 8571 Major failure.CPU0_DIMM_F3 Memory encountered a Serial Presence Detection(SPD)
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Intel® Server System M50CYP2UR Family System Integration and Service Guide Error Code Error Message Action message Type 85D2 Memory disabled.CPU1_DIMM_D2 Remove the disabled DIMM. Major 85D3 Memory disabled.CPU1_DIMM_D3 Remove the disabled DIMM. Major 85D4 Memory disabled.CPU1_DIMM_E1 Remove the disabled DIMM.
Codes that are common across all Intel server boards and systems that use same generation chipset are listed in the following table. Each digit in the code is represented by a sequence of beeps whose count is equal to the digit.
Processor Initialization Error Summary The following table describes mixed processor conditions and actions for all Intel server boards and Intel server systems designed with the Intel® Xeon® Scalable processor family architecture. The errors fall into one of the following categories: •...
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• Takes fatal error action (see above) and does not boot until the fault condition is remedied If the link frequencies for all Intel® Ultra Path Interconnect (Intel® UPI) links can be adjusted to be the same: • Adjusts all Intel® UPI interconnect link frequencies to highest common frequency.
Intel® Server System M50CYP2UR Family System Integration and Service Guide Appendix G. System Packaging Assembly Instructions The original Intel packaging in which the server system was delivered is designed to provide protection to a fully configured system and was tested to meet ISTA (International Safe Transit Association) Test Procedure 3A (2008).
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Intel® Server System M50CYP2UR Family System Integration and Service Guide 2. Place the front cushion (iPN K65092-001) on the left end of the inner box. Place the rear cushion (K66525-001) on the right end of the inner box. Add paper insert (iPN K66526-001) on the bottom left foam.
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Intel® Server System M50CYP2UR Family System Integration and Service Guide 5. Place the accessory kit box (iPN H49469-001) in the center foam cushion. Place the extension rails in the two narrow foam cavities. See the following figure. 6. Close the inner box.
Intel® Server System M50CYP2UR Family System Integration and Service Guide Appendix H. Safety Instructions WARNING: English (US) The power supply in this product contains no user-serviceable parts. There may be more than one supply in this product. Refer servicing only to qualified personnel.
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Intel® Server System M50CYP2UR Family System Integration and Service Guide For proper cooling and airflow, always reinstall the chassis covers before turning on the system. Operating the system without the covers in place can damage system parts. To install the covers: 1.
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Intel® Server System M50CYP2UR Family System Integration and Service Guide AVERTISSEMENT: Français Le bloc d'alimentation de ce produit ne contient aucune pièce pouvant être réparée par l'utilisateur. Ce produit peut contenir plus d'un bloc d'alimentation. Veuillez contacter un technicien qualifié en cas de problème.
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Intel® Server System M50CYP2UR Family System Integration and Service Guide Afin de permettre le refroidissement et l’aération du système, réinstallez toujours les panneaux du boîtier avant de mettre le système sous tension. Le fonctionnement du système en l’absence des panneaux risque d’endommager ses pièces. Pour installer les panneaux, procédez comme suit:...
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Intel® Server System M50CYP2UR Family System Integration and Service Guide WARNUNG: Deutsch Benutzer können am Netzgerät dieses Produkts keine Reparaturen vornehmen. Das Produkt enthält möglicherweise mehrere Netzgeräte. Wartungsarbeiten müssen von qualifizierten Technikern ausgeführt werden. Versuchen Sie nicht, das mitgelieferte Netzkabel zu ändern oder zu verwenden, wenn es sich nicht genau um den erforderlichen Typ handelt.
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Intel® Server System M50CYP2UR Family System Integration and Service Guide Zur ordnungsgemäßen Kühlung und Lüftung muß die Gehäuseabdeckung immer wieder vor dem Einschalten installiert werden. Ein Betrieb des Systems ohne angebrachte Abdeckung kann Ihrem System oder Teile darin beschädigen. Um die Abdeckung wieder anzubringen: 1.
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Intel® Server System M50CYP2UR Family System Integration and Service Guide AVVERTENZA: Italiano Rivolgersi ad un tecnico specializzato per la riparazione dei componenti dell'alimentazione di questo prodotto. È possibile che il prodotto disponga di più fonti di alimentazione. Non modificare o utilizzare il cavo di alimentazione in c.a. fornito dal produttore, se non corrisponde esattamente al tipo richiesto.
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Intel® Server System M50CYP2UR Family System Integration and Service Guide Per il giusto flusso dell’aria e raffreddamento del sistema, rimettere sempre le coperture del telaio prima di riaccendere il sistema. Operare il sistema senza le coperture al loro proprio posto potrebbe danneggiare i componenti del sistema. Per rimettere le coperture del telaio: 1.
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Intel® Server System M50CYP2UR Family System Integration and Service Guide ADVERTENCIAS: Español El usuario debe abstenerse de manipular los componentes de la fuente de alimentación de este producto, cuya reparación debe dejarse exclusivamente en manos de personal técnico especializado. Puede que este producto disponga de más de una fuente de alimentación.
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Intel® Server System M50CYP2UR Family System Integration and Service Guide Para obtener un enfriamiento y un flujo de aire adecuados, reinstale siempre las tapas del chasis antes de poner en marcha el sistema. Si pone en funcionamiento el sistema sin las tapas bien colocadas puede dañar los componentes del sistema.
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Intel® Server System M50CYP2UR Family System Integration and Service Guide אזהרה: עברית אספקת החשמל במוצר זה לא מכילה חלקים שניתנים לשירות על ידי משתמש. ייתכן שיש יותר ממקור אספקת חשמל .אחד במוצר זה. לקבלת שירות יש לפנות רק אל אנשים המוסמכים לכך...
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Intel® Server System M50CYP2UR Family System Integration and Service Guide מכסי המעטפת לפני הפעלת המערכת. הפעלת המערכת ללא לקירור ולזרימת אוויר תקינים, יש תמיד להתקין מחדש את :המכסים במקומם, עלולה לגרום נזק לחלקי המערכת. להתקנת המכסים .יש לבדוק תחילה כדי לוודא שלא נשארו כלים או חלקים רופפים בתוך המערכת...
Intel® Server System M50CYP2UR Family System Integration and Service Guide Appendix I. Glossary Definition Term ACPI Advanced Configuration and Power Interface ASHRAE American Society of Heating, Refrigerating and Air-Conditioning Engineers BIOS Boot Specification Baseboard Management Controller BIOS Basic Input/Output System...
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Intel® Server System M50CYP2UR Family System Integration and Service Guide Definition Term RAID Redundant Array of Independent Disks Random Access Memory RDIMM Registered DIMM RMFBU RAID Maintenance Free Backup Unit RAID On Chip Serial Attached SCSI SATA Serial Advanced Technology Attachment...
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