Intel M50CYP1UR Series Integration And Service Manual
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Intel M50CYP1UR Series Integration And Service Manual

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Intel® Server System
M50CYP1UR Family
System Integration and Service Guide
A guide providing instructions for the insertion and
extraction of system components and available
Intel accessories and spares
Rev. 1.0
May 2021
Delivering Breakthrough Data Center System Innovation – Experience What's Inside!

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Summary of Contents for Intel M50CYP1UR Series

  • Page 1 Intel® Server System M50CYP1UR Family System Integration and Service Guide A guide providing instructions for the insertion and extraction of system components and available Intel accessories and spares Rev. 1.0 May 2021 Delivering Breakthrough Data Center System Innovation – Experience What’s Inside!
  • Page 2 <This page intentionally left blank>...
  • Page 3 Intel® Server System M50CYP1UR Family System Integration and Service Guide Document Revision History Date Revision Changes May 2021 Initial production release...
  • Page 4 You may not use or facilitate the use of this document in connection with any infringement or other legal analysis concerning Intel products described herein. You agree to grant Intel a non-exclusive, royalty-free license to any patent claim thereafter drafted which includes subject matter disclosed herein.
  • Page 5 Intel recommends the following steps be taken when performing any procedures described within this document or while performing service to any computer system.
  • Page 6 Weight of the system: • Due to the weight of a system, Intel recommends carrying the system with two people supporting the system from the sides or using a mechanical lift or a cart when moving the system from one location to another.
  • Page 7 Intel® Server System M50CYP1UR Family System Integration and Service Guide Table of Contents 1. Introduction ................................14 Reference Documents and Support Collaterals ....................16 2. L6 Integrated System – Essential System Component Installation .............. 18 Chassis Component Identification .......................... 19 System Cover Removal / Installation ........................
  • Page 8 Intel® VROC 7.5 (VMD NVMe* RAID) Key Installation ..................52 3.7.2 Intel® VROC 7.5 (VMD NVMe* RAID) Key Removal ................... 53 Intel® SAS Interposer Card and SAS RAID Module Installation / Removal ..........53 3.8.1 Intel® SAS Interposer Card Installation ......................... 54 3.8.2...
  • Page 9 Intel® Server System M50CYP1UR Family System Integration and Service Guide Intel® Optane™ Persistent Memory 200 Series Module Rules ..............97 Appendix D. System Status LED Operating States and Definition ..............99 Appendix E. POST Code Diagnostic LED Decoder ..................... 101 Early POST Memory Initialization MRC Diagnostic Codes .................
  • Page 10 Intel® Server System M50CYP1UR Family System Integration and Service Guide List of Figures Figure 1. Chassis Component Identification ..........................19 Figure 2. System Top Cover Panel Shipping Screws ........................20 Figure 3. System Cover Removal ................................ 20 Figure 4. System Cover Installation ..............................21 Figure 5.
  • Page 11 Figure 67. Front I/O Features ................................62 Figure 68. Hot Swap Drive Bay LED Identification ........................63 Figure 69. Intel® Server Board M50CYP2SB1U Component / Feature Identification ........... 64 Figure 70. Intel® light-Guided Diagnostics – LED Identification .................... 65 Figure 71. Exploded View of POST Code Diagnostic, System ID, and System Status LEDs Area......65 Figure 72.
  • Page 12 Figure 111. Server Board Removal ..............................92 Figure 112. Server Board Installation ............................... 93 Figure 113. System Cable Routing Channels ..........................95 Figure 114. Intel® Server System M50CYP1UR Family Memory Slot Layout ..............96 Figure 115. Onboard POST Diagnostic LEDs ..........................101...
  • Page 13 Table 4. Drive Activity LED States ..............................63 Table 5. Intel® Optane™ Persistent Memory 200 Series Module Support ................. 98 Table 6. Standard DDR4 DIMMs Compatible with Intel® Optane™ Persistent Memory 200 Series Module ..98 Table 7. System Status LED State Definitions ..........................99 Table 8.
  • Page 14 Intel® Server System M50CYP1UR Family System Integration and Service Guide Introduction The Intel® Server System M50CYP1UR family is a purpose-built rack mount server that delivers power and performance within a 1U form factor. The system supports up to two 3 Gen Intel®...
  • Page 15 About This Document This document provides system integrators and service technicians with instructions for the installation and removal of system components. The document also covers available Intel accessories supported by this server system. The document is organized into two sections. The first section (Chapters 2 through 4) is focused on the installation of system components and accessories into an L6 or L9 integrated server system The second section (Chapters 5, 6, and appendices A-G) is focused on system service.
  • Page 16 For additional information, see the product support collaterals specified in the following table. The following webpage provides support information for the M50CYP family: https://www.intel.com/content/www/us/en/support/products/200321.html Table 1. Intel® Server M50CYP Family Reference Documents and Support Collaterals Document Topic Document Title or Support Collateral...
  • Page 17 Intel® System Configuration Utility User Guide Warranty Terms and Conditions Product Warranty Information https://www.intel.com/content/www/us/en/support/services/000005886 Public .html Note: Intel Confidential documents are made available under a Non-Disclosure Agreement (NDA) with Intel and must be ordered through your local Intel representative.
  • Page 18 Memory – Up to 32 DDR4 DIMMs • 1 (Required) or 2 (Optional) power supplies If your Intel server system came pre-installed with all the components listed above, then skip this chapter and go to Chapter 3 for installation procedures associated with all other system options and accessories.
  • Page 19 Intel® Server System M50CYP1UR Family System Integration and Service Guide Chassis Component Identification The following figure shows the chassis components. System Fans Figure 1. Chassis Component Identification System Cover Removal / Installation The system top cover consists of two panels – one over the front half of the system and one over the back half of the system.
  • Page 20 Intel® Server System M50CYP1UR Family System Integration and Service Guide Figure 2. System Top Cover Panel Shipping Screws The system ships from the factory with the front system cover panel and back system cover panel screwed to the chassis. A total of four screws, one on each side of the front panel and one on each side of the back panel, need to be removed to detach both top cover panels from the chassis.
  • Page 21 Gen Intel® Xeon® Scalable processor family. The Intel® Server System M50CYP1UR family supports two types of heat sinks as shown in the following figure: The standard 1U heat sink and Enhanced Volume Air Cooling (EVAC) heat sink. The type of heat sink used depends on the system thermal requirements.
  • Page 22 Intel® Server System M50CYP1UR Family System Integration and Service Guide Figure 5. 1U Heat Sinks A processor heat sink module (PHM) assembly and processor socket assembly are necessary to install a processor to the server board. Figure 6 identifies each component associated with the PHM and processor socket assemblies.
  • Page 23 Intel® Server System M50CYP1UR Family System Integration and Service Guide To properly assemble the PHM and install it to the server board, the procedures described in the following sections must be followed in the order specified. These instructions assume that all the PHM components are new and the Thermal Interface Material (TIM) is already applied to the bottom of the heat sink.
  • Page 24 Intel® Server System M50CYP1UR Family System Integration and Service Guide Figure 8. Installing Processor Carrier Clip onto Processor – Part 2 3. Gently press down on two opposite sides at a time of the processor carrier clip until it clicks.
  • Page 25 Intel® Server System M50CYP1UR Family System Integration and Service Guide Figure 10. Setting the Processor Heat Sink Anti-tilt Wires to the Outward Position 5. Set the anti-tilt wires to the outward position. 6. Turn the heat sink over and place it bottom side up on a flat surface.
  • Page 26 Intel® Server System M50CYP1UR Family System Integration and Service Guide 2.3.2 Processor Installation Caution: Do not touch the socket pins. The pins inside the processor socket are extremely sensitive. A damaged processor socket may produce unpredictable system errors. Figure 12. Socket Protective Cover Removal 1.
  • Page 27 Intel® Server System M50CYP1UR Family System Integration and Service Guide Caution: Processor socket pins are delicate and bend easily. Use extreme care when placing the PHM onto the processor socket. Do not drop it. Figure 14. PHM Installation onto Server Board 4.
  • Page 28 Only standard DDR4 DIMMs are shown in the following figures, but the steps of DDR4 DIMM installation and replacement are the same for standard DDR4 DIMMs and Intel® Optane™ DC persistent memory 200 series modules. DDR4 DIMM and Intel® Optane™ PMem will be commonly referred to as “Memory module” in the following instructions. Note: See Appendix C for general memory population rules.
  • Page 29 Intel® Server System M50CYP1UR Family System Integration and Service Guide Figure 17. Memory Module Installation 2. Locate the DIMM slot for installation. 3. Ensure that the DIMM ejection tabs at both ends of the DIMM slot are pushed outward to the open position (see Letter A).
  • Page 30 Intel® Server System M50CYP1UR Family System Integration and Service Guide Power Supply Module Installation Required Tools and Supplies • Anti-static wrist strap and conductive workbench pad (recommended) 2.5.1 Power Supply Module Installation Figure 18. Power Supply Installation 1. If present, remove the insert from the power supply bay (see Letter A).
  • Page 31 Intel® Server System M50CYP1UR Family System Integration and Service Guide System Options / Accessory Kit Installation This chapter provides instructions for the integration of system options and other Intel accessories. If your integrated Intel server system did not come pre-installed with processors, memory, or power supplies,...
  • Page 32 Intel® Server System M50CYP1UR Family System Integration and Service Guide System Cover Removal / Installation The system top cover consists of two panels – one over the front half of the system and one over the back half of the system. To maintain system thermals, both top cover panels must always be in place when the system is operational.
  • Page 33 Carefully align and set the top cover panel on top of the chassis. Then, slide it inwards until it locks into place (see Letter A). Shipping Note: When transporting the server system, Intel recommends installing the four top cover screws before shipping.
  • Page 34 PCIe* NVMe* riser card in Riser Slot #2. The interposer card uses x8 PCIe* data lanes routed from the PCIe* SlimSAS* connector on the PCIe* NVMe* riser card. The Intel accessory kit includes the PCIe* interposer riser card, PCIe* NVMe* riser card, and PCIe* interposer cable. iPC – CYP1URISER2KIT Riser Slot #3 supports the following Intel Riser Card option: •...
  • Page 35 Anti-static wrist strap and conductive workbench pad (recommended) • Phillips* head screwdriver #1 For more information about the riser card options and supported add-in cards, see the Intel® Server System M50CYP1UR Family Technical Product Specification and the Intel® Server M50CYP Family Configuration...
  • Page 36 Intel® Server System M50CYP1UR Family System Integration and Service Guide 3.2.1 Riser Card Bracket Removal As shown in the figures above, there are multiple types of riser card brackets included with the system. The instructions for installation are the same for each.
  • Page 37 Intel® Server System M50CYP1UR Family System Integration and Service Guide 3.2.3 PCIe* Add-in Card Installation The add-in card connected to the PCIe* interposer riser card or the riser card in Riser Slot #1 must be oriented with component side up as shown in the following figure. The add-in card connected to the riser...
  • Page 38 Intel® Server System M50CYP1UR Family System Integration and Service Guide Figure 29. PCIe* Add-In Card Installation for Riser Card on Riser Slot #2 Note: Riser Slot #3 is only used to provide an additional PCIe* NVMe* interface to the hot-swap backplane mounted to the front drive bay.
  • Page 39 2.5” SSD Drive Removal, Assembly, and Installation The Intel® Server System M50CYP1UR family has front drive bay chassis options that support 2.5” form factor drives (SSDs only). Additionally, 7 mm thick SSDs with a form factor of 2.5” are supported when used in conjunction with the supplied drive blank for 2.5”...
  • Page 40 2.5” SSD Drive Assembly for 7 mm Drives The Intel® Server System M50CYP1UR family supports 2.5” SSDs with 7 mm of thickness when used in conjunction with the supplied blanks. The supplied blank for 2.5” bays has two parts: top and bottom. The top part must be attached to the 7 mm drive to fit properly inside the 2.5”...
  • Page 41 Intel® Server System M50CYP1UR Family System Integration and Service Guide Figure 33. Attaching the Drive Blank to 7 mm SSD 4. Insert the 2.5-inch 7 mm SSD drive into the top part of the drive blank as shown in the above figure.
  • Page 42 Intel® Server System M50CYP1UR Family System Integration and Service Guide Figure 35. 2.5” 7 mm Drive Installation Figure 36. 2.5” 15 mm Drive Outside Chassis, Ready for Installation...
  • Page 43 3. Insert the drive or drive assembly into the drive bay (see Letter A). Note: Intel recommends holding the drive with one hand while holding the lever with the other hand. 4. Slide the drive forward until it is fully connected to the backplane (see Letter B).
  • Page 44 Anti-static wrist strap and conductive workbench pad (recommended) • Phillips* head screwdriver #1 To broaden the standard onboard feature set, the server system supports the Intel® Ethernet Network Adapters indicated in the following table. These adapters are compatible with the Open Compute Project* (OCP*) 3.0 Specification.
  • Page 45 Intel® Server System M50CYP1UR Family System Integration and Service Guide 3.4.1 OCP* Adapter Bay Filler Removal / Installation The OCP* adapter bay has a filler that needs to be removed before installing any of the OCP* adapter configurations. Caution: If the OCP* adapter is removed and the bay becomes empty again, this filler needs to be reinstalled.
  • Page 46 Intel® Server System M50CYP1UR Family System Integration and Service Guide 3.4.2 OCP* Adapter with Pull Tab Installation Figure 42. OCP* Adapter with Pull Tab Installation 1. Align the OCP* adapter with the open OCP* bay slot and slide forward until the connectors make secure contact (see Letter A).
  • Page 47 Intel® Server System M50CYP1UR Family System Integration and Service Guide 3.4.4 OCP* Adapter with Ejector Latch Installation Figure 44. OCP* Adapter with Ejector Latch Installation 1. Ensure the latch is in the open position. 2. Push the OCP* adapter forward until the right side of the latch contacts the rear panel (see Letter A).
  • Page 48 Intel® Server System M50CYP1UR Family System Integration and Service Guide Figure 46. Internal Lock with Unlock and Lock Orientation Figure 47. OCP* Adapter with Internal Lock Installation 1. Power off the system and disconnect the power cable(s). 2. Remove the system top cover (see Section 3.1.1)
  • Page 49 Intel® Server System M50CYP1UR Family System Integration and Service Guide 3.4.7 OCP* Adapter with Internal Lock Removal Figure 48. OCP* Adapter with Internal Lock Removal 1. Remove the system top cover (see Section 3.1.1). 2. Remove any riser card assembly above the OCP* adapter area if present (see Section 3.2.1).
  • Page 50 Intel® Server System M50CYP1UR Family System Integration and Service Guide 3.5.1 M.2 SSD Installation Figure 50. M.2 SSD Installation Power off the system and disconnect the power cable(s). Remove the system top cover (see Section 3.1.1). If installed, remove the Riser card assembly to the left of the system (see Section 3.2.1).
  • Page 51 8. Reinstall the system top cover (see Section 3.1.2). Intel® VROC 7.5 Key Installation / Removal This section provides instructions to install an Intel® VROC Key in the system. Refer to the Intel® Server M50CYP Family Configuration Guide for available options, Required Tools and Supplies •...
  • Page 52 Intel® Server System M50CYP1UR Family System Integration and Service Guide 3.7.1 Intel® VROC 7.5 (VMD NVMe* RAID) Key Installation Figure 53. Intel® VROC Key Insertion Power off the system and disconnect the power cable(s). Remove the system top cover (see Section 3.1.1).
  • Page 53 Intel® SAS Interposer Card and SAS RAID Module Installation / Removal This section provides instructions to install / remove an Intel® SAS interposer card and Intel® SAS Raid module. Refer to the Intel® Server M50CYP Family Configuration Guide for available options.
  • Page 54 Intel® Server System M50CYP1UR Family System Integration and Service Guide 3.8.1 Intel® SAS Interposer Card Installation Figure 55. SAS Interposer Card Installation Power off the system and disconnect the power cable(s). Remove the system top cover (see Section 3.1.1). Align the four screw holes of the SAS interposer card with the matching threaded holes on the base of the chassis (see Letter A).
  • Page 55 Intel® Server System M50CYP1UR Family System Integration and Service Guide 3.8.2 Intel® SAS Interposer Card Removal Figure 56. Intel® SAS Interposer Card Removal Power off the system and disconnect the power cable(s). Remove the system top cover (see Section 3.1.1).
  • Page 56 Intel® Server System M50CYP1UR Family System Integration and Service Guide 3.8.3 Intel® SAS RAID Module Installation The Intel® SAS RAID Module installation requires that the SAS interposer card is already installed. See the SAS interposer card installation steps in Section 3.8.1.
  • Page 57 Intel® RAID Maintenance Free Backup Unit (RMFBU) and Mounting Bracket Installation / Removal This section provides instructions to install an RMFBU bracket and assembly in the system. Refer to the Intel® Server M50CYP Family Configuration Guide for available options. Required Tools and Supplies •...
  • Page 58 Intel® Server System M50CYP1UR Family System Integration and Service Guide Figure 59. Installing Latch on the Plastic Case 1. Insert the latch in the opening on the plastic case (see Letter A). 2. Lift the latch holder slightly up (see Letter B) and insert the notch into opening until it clicks (see Letter C).
  • Page 59 Intel® Server System M50CYP1UR Family System Integration and Service Guide 3.9.1 Intel® RMFBU Mounting Bracket Installation Figure 61. Intel® RMFBU Mounting Bracket Installation Power off the system and disconnect the power cable(s). Remove the system top cover (see Section 3.1.1).
  • Page 60 Intel® Baseboard Management Controller (BMC) Firmware External Product Specification (EPS) for the Intel® Server Board D50TNP and M50CYP Families – Intel NDA Required For guidelines and overview on BIOS Boot Menu, Setup, and hot keys, see the Intel® Server System M50CYP1UR Family Technical Product Specification.
  • Page 61 Intel® Server System M50CYP1UR Family System Integration and Service Guide System Service – System Features Overview This chapter provides service personnel a reference to identify and locate the features associated with the Intel® Server System M50CYP1U family. Front Drive Bay Options Figure 63.
  • Page 62 Intel® Server System M50CYP1UR Family System Integration and Service Guide Figure 66. Front Control Panel Features Figure 67. Front I/O Features...
  • Page 63 Intel® Server System M50CYP1UR Family System Integration and Service Guide Drive Bay LED Identification Figure 68. Hot Swap Drive Bay LED Identification Table 3. Drive Status LED States LED State Drive Status No access and no fault Amber Solid on...
  • Page 64 Intel® Server System M50CYP1UR Family System Integration and Service Guide Server Board Features The following figure provides a general overview of the physical server board, identifying key feature and component locations. OCPv3 Adapter Connector Figure 69. Intel® Server Board M50CYP2SB1U Component / Feature Identification...
  • Page 65 Intel® Server System M50CYP1UR Family System Integration and Service Guide The server board includes LEDs to identify system status and/or indicate a component fault. The following figures identify the diagnostic LEDs and their location on the server board. Figure 70. Intel® light-Guided Diagnostics – LED Identification...
  • Page 66 The server board includes several jumper blocks that can be used to configure, protect, or recover specific features of the server board. The following figure identifies the location of each jumper block on the server board. For more information on the jumpers, see the Intel® Server Board M50CYP2SB Family Technical Product Specification (TPS).
  • Page 67 Intel® Server System M50CYP1UR Family System Integration and Service Guide System Service and FRU Replacement This chapter provides instruction for replacement of system components considered to be field replaceable (FRU). Only system features that are identified as hot-swappable can be replaced while the system remains operational.
  • Page 68 Intel® Server System M50CYP1UR Family System Integration and Service Guide 6.1.1 System Cover Removal Removal of both top cover panels is necessary when installing or replacing any system component within the server chassis. Before removing the top cover, power down the system and unplug all peripheral devices and the power cable(s).
  • Page 69 • Anti-static wrist strap and conductive workbench pad (recommended) Note: Only individual fans can be removed or installed on the Intel® Server System M50CYP1UR family. The entire system fan assembly cannot be removed from the chassis. Caution: To minimize possible performance degradation and other thermal related issues, system fan replacement while the system is operational should be performed as quickly as possible.
  • Page 70 Intel® Server System M50CYP1UR Family System Integration and Service Guide Figure 77. Individual Fan Removal Remove the front top cover panel (see Section 6.1.1). Locate the faulty fan. The LED on the faulty fan should be illuminated amber and rotor should NOT be turning.
  • Page 71 Only standard DDR4 DIMMs are shown in the following figures, but the steps of DDR4 DIMM installation and replacement are the same for standard DDR4 DIMMs and Intel® Optane™ DC persistent memory 200 series modules. DDR4 DIMM and Intel® Optane™ PMem will be commonly referred to as “Memory module” in the following instructions. Note: See Appendix C for general memory population rules.
  • Page 72 Intel® Server System M50CYP1UR Family System Integration and Service Guide Figure 80. Memory Module Installation 7. Locate the DIMM slot for installation. 8. Ensure that the DIMM ejection tabs at both ends of the DIMM slot are pushed outward to the open position (see Letter A).
  • Page 73 Intel® Server System M50CYP1UR Family System Integration and Service Guide Power Supply Replacement Caution: The power supply is only hot-swappable (system does not have to be powered down) if the system is configured with two power supply modules operating in a 1+1 redundant configuration.
  • Page 74 Intel® Server System M50CYP1UR Family System Integration and Service Guide Processor Replacement Components Required: • New 3 Gen Intel® Xeon® Scalable processor + included shipping tray • Existing Processor carrier clip • Existing 1U standard heat sink or 1U (EVAC) heat sink + new thermal...
  • Page 75 Intel® Server System M50CYP1UR Family System Integration and Service Guide 9. If not replacing the processor, reinstall the socket cover. • Figure 84. Reinstall the Socket Cover a. Squeeze the finger grips at each end of the cover (see Letter A in above figure) and carefully lower the cover on the socket (see Letter B), then release finger grips.
  • Page 76 Intel® Server System M50CYP1UR Family System Integration and Service Guide Figure 86. Processor Carrier Clip Removal from PHM Assembly 13. Return the lever to the original position (see Letter C). 14. Unlatch the tab on each corner of the processor carrier clip and lift the clip up to remove the processor carrier clip from the heat sink (see Letter D).
  • Page 77 Intel® Server System M50CYP1UR Family System Integration and Service Guide Figure 87. Installing Processor Carrier Clip onto Processor – Part 1 1. Place the processor carrier clip on top of the processor while it is still on the tray. 2. Ensure the pin 1 indicator on the processor carrier clip is aligned with the pin 1 indicator of the processor.
  • Page 78 Intel® Server System M50CYP1UR Family System Integration and Service Guide • Figure 89. Removing Heat Sink from its Packaging 4. Remove the heat sink from its packaging. To avoid damage to the heat sink, grasp it by its narrower top and bottom edges.
  • Page 79 Intel® Server System M50CYP1UR Family System Integration and Service Guide • Figure 91. Pin 1 Indicator of Processor Carrier Clip 8. Align pin 1 indicator of processor carrier clip with the corner cut-out on the heat sink. For the EVAC heat sink, align the processor carrier clip and the heat sink as shown in the above figure.
  • Page 80 Intel® Server System M50CYP1UR Family System Integration and Service Guide • Figure 93. PHM Alignment with Socket Assembly 3. Align pin 1 indicators of the processor carrier clip and processor with pin 1 indicator on the bolster plate. Caution: Processor socket pins are delicate and bend easily. Use extreme care when placing the PHM onto the processor socket.
  • Page 81 2.5” SSD Drive Removal, Assembly, and Installation The Intel® Server System M50CYP1UR family has front drive bay chassis options that support 2.5” form factor drives (SSDs only). Additionally, 7 mm thick SSDs with a form factor of 2.5” are supported when used in conjunction with the supplied drive blank for 2.5”...
  • Page 82 Intel® Server System M50CYP1UR Family System Integration and Service Guide Figure 96. Drive Bay Components Note: To ensure proper system airflow requirements, all front drive bays must be populated with either a drive or supplied drive blank. Note: The 2.5” drive mounting rails in the system are not removable. They slide out so that the storage drives can be installed or removed.
  • Page 83 Intel® Server System M50CYP1UR Family System Integration and Service Guide The Intel® Server System M50CYP1UR family supports 2.5” SSDs with 7 mm of thickness when used in conjunction with the supplied blanks. The supplied blank for 2.5” bays has two parts: top and bottom. The top part must be attached to the 7 mm drive to fit properly inside the 2.5”...
  • Page 84 Intel® Server System M50CYP1UR Family System Integration and Service Guide Figure 101. 2.5” 7 mm Drive Outside Chassis, Ready for Installation Figure 102. 2.5” 7 mm Drive Installation Figure 103. 2.5” 15 mm Drive Outside Chassis, Ready for Installation...
  • Page 85 10. Complete the drive installation by closing the drive extraction lever until it locks into place (see Letter C). Backplane Replacement The Intel® Server System M50CYP1UR family comes with either a 4 x 2.5” backplane or 12 x 2.5” backplane. The 4 x 2.5” backplane supports up to four SAS/SATA/PCIe* NVMe drives. The 12 x 2.5” backplane supports up to twelve SAS/SATA/ PCIe* NVMe* drives.
  • Page 86 Intel® Server System M50CYP1UR Family System Integration and Service Guide Figure 105. 4 x 2.5” Backplane Removal 1. Power off the system and disconnect the power cable(s). 2. Remove the system top cover (see Section 6.1.1). 3. Remove all drives and drive blanks from the front drive bays.
  • Page 87 Intel® Server System M50CYP1UR Family System Integration and Service Guide Figure 106. 4 x 2.5” Backplane Installation 7. Locate the replacement backplane. Note: Hold the backplane only by the edges. Do not push or pull on any components on the backplane.
  • Page 88 Intel® Server System M50CYP1UR Family System Integration and Service Guide 6.7.2 12 x 2.5” Backplane Replacement Required Tools and Supplies • Anti-static wrist strap and conductive workbench pad (recommended) • Phillips* head screwdriver #1 Figure 107. 12 x 2.5” Backplane Removal 1.
  • Page 89 Available riser cards, PCIe* SlimSAS cables, and SAS interposer card along with the accessory kits are sold separately from the system. See the Intel® Server M50CYP Family Configuration Guide to determine the appropriate cables necessary to match the desired NVMe* and SAS/SATA drive configuration to a specified PCIe* source.
  • Page 90 Intel® Server System M50CYP1UR Family System Integration and Service Guide Figure 109. System Cable Routing Channels The following procedure should be followed when installing data cables from a backplane to a PCIe* or SAS/SATA source: 1. Locate the PCIe* SlimSAS or SAS/SATA cable that supports the desired NVMe* or SAS/SATA drive configuration and PCIe* source.
  • Page 91 Intel® Server System M50CYP1UR Family System Integration and Service Guide System Battery Replacement Required Tools and Supplies • Anti-static wrist strap and conductive workbench pad (recommended) Figure 110. Replacing the System Battery Remove the system top cover (see Section 6.1.1).
  • Page 92 7. Remove riser card assemblies (see Section 3.2.1). 8. Remove all options installed onto the server board including (if installed): TPM Module, M.2 SSD, Intel® VROC 7.5 key, OCP* adapter, Intel® SAS interposer card and SAS RAID module. 9. Remove processors (see Section 6.5).
  • Page 93 Intel® Server System M50CYP1UR Family System Integration and Service Guide Figure 112. Server Board Installation 15. Verify that all cables are clear of the area in which the server board will be installed. 16. Remove the server board from its anti-static bag.
  • Page 94 Intel Configure to Order tool. If a solution cannot be found at Intel’s support site, submit a service request via Intel’s online service center at https://supporttickets.intel.com/servicecenter?lang=en-US. In addition, you can also view previous support requests. (Login required to access previous support requests) Contact an Intel support representative using one of the support phone numbers available at https://www.intel.com/content/www/us/en/support/contact-support.html...
  • Page 95 Intel® Server System M50CYP1UR Family System Integration and Service Guide Appendix B. Internal Cable Routing Channels The system provides cable routing channels along each chassis sidewall. Cables should not be routed directly in front of the system fans or through the center of the server board between the memory slots and processor sockets.
  • Page 96 Intel® Server System M50CYP1UR Family System Integration and Service Guide Appendix C. General Memory Population Rules In the Intel® Server System M50CYP1UR family system, a total of 32 DIMM slots are provided – two processors, eight memory channels per processor, and two DIMMs per channel. The following figure identifies DIMM slots on the server board.
  • Page 97 Intel® Optane™ persistent memory 200 series modules are only supported in DIMM slot 2 (black slot) when mixed with RDIMM or 3DS-RDIMM. • No support for SDRAM SRx8 DIMM that is populated within the same channel as the Intel® Optane™ persistent memory 200 series module in any operating mode. •...
  • Page 98 2400 3200 2933 Platinum 8300 processors 2666 2400 Table 6. Standard DDR4 DIMMs Compatible with Intel® Optane™ Persistent Memory 200 Series Module DIMM Size (GB) Ranks per DIMM and Type Data Width 8 Gb DRAM density 16 Gb DRAM density...
  • Page 99 Intel® Server System M50CYP1UR Family System Integration and Service Guide Appendix D. System Status LED Operating States and Definition The server board includes a bi-color system status LED. The system status LED on the server board is tied directly to the system status LED on the front panel (if present). This LED indicates the current health of the server.
  • Page 100 Intel® Server System M50CYP1UR Family System Integration and Service Guide LED State System State BIOS Status Description • Critical threshold crossed – Voltage, temperature (including HSBP temp), input power to power supply, output current for main power rail from power supply and PROCHOT (Therm Ctrl) sensors.
  • Page 101 Intel® Server System M50CYP1UR Family System Integration and Service Guide Appendix E. POST Code Diagnostic LED Decoder As an aid in troubleshooting a system hang that occurs during a system POST process, the server board includes a bank of eight POST code diagnostic LEDs on the back edge of the server board.
  • Page 102 Intel® Server System M50CYP1UR Family System Integration and Service Guide Table 8. POST Progress Code LED Example Upper Nibble AMBER LEDs Lower Nibble GREEN LEDs LEDs LED #7 LED #6 LED #5 LED #4 LED #3 LED #2 LED #1...
  • Page 103 Intel® Server System M50CYP1UR Family System Integration and Service Guide Should a major memory initialization error occur, preventing the system from booting with data integrity, a beep code is generated, the MRC displays a fatal error code on the diagnostic LEDs, and a system halt command is executed.
  • Page 104 Intel® Server System M50CYP1UR Family System Integration and Service Guide BIOS POST Progress Codes The following table provides a list of all POST progress codes. Table 11. POST Progress Codes Post Upper Nibble Lower Nibble Code Description (Hex) SEC Phase...
  • Page 105 Intel® Server System M50CYP1UR Family System Integration and Service Guide Post Upper Nibble Lower Nibble Code Description (Hex) MRC Progress Codes – At this point the MRC Progress Code sequence is executed. Memory Installed CPU PEIM (CPU Init) CPU PEIM (Cache Init)
  • Page 106 Intel® Server System M50CYP1UR Family System Integration and Service Guide Post Upper Nibble Lower Nibble Code Description (Hex) DXE PCI Bus HPC Init DXE PCI Bus enumeration DXE PCI Bus resource requested DXE PCI Bus assign resource DXE CON_OUT connect...
  • Page 107 Pause” option setting in the BIOS Setup does not have any effect on this error. Note: The POST error codes in the following table are common to all current generation Intel® server platforms. Features present on a given server board/system determine which of the listed error codes...
  • Page 108 Intel® Server System M50CYP1UR Family System Integration and Service Guide Table 12. POST Error Messages and Handling Error Code Error Message Action message Type 0012 System RTC date/time not set Major 0048 Password check failed Put right password. Major 0140...
  • Page 109 Intel® Server System M50CYP1UR Family System Integration and Service Guide Error Code Error Message Action message Type 8523 Memory failed test/initialization CPU0_DIMM_B1 Remove the disabled DIMM. Major 8524 Memory failed test/initialization CPU0_DIMM_B2 Remove the disabled DIMM. Major 8525 Memory failed test/initialization CPU0_DIMM_B3 Remove the disabled DIMM.
  • Page 110 Intel® Server System M50CYP1UR Family System Integration and Service Guide Error Code Error Message Action message Type 8550 Memory disabled.CPU0_DIMM_F2 Remove the disabled DIMM. Major 8551 Memory disabled.CPU0_DIMM_F3 Remove the disabled DIMM. Major 8552 Memory disabled.CPU0_DIMM_G1 Remove the disabled DIMM.
  • Page 111 Intel® Server System M50CYP1UR Family System Integration and Service Guide Error Code Error Message Action message Type Memory encountered a Serial Presence Detection(SPD) Major 8570 failure.CPU0_DIMM_F2 Memory encountered a Serial Presence Detection(SPD) Major 8571 failure.CPU0_DIMM_F3 Memory encountered a Serial Presence Detection(SPD)
  • Page 112 Intel® Server System M50CYP1UR Family System Integration and Service Guide Error Code Error Message Action message Type 85D2 Memory disabled.CPU1_DIMM_D2 Remove the disabled DIMM. Major 85D3 Memory disabled.CPU1_DIMM_D3 Remove the disabled DIMM. Major 85D4 Memory disabled.CPU1_DIMM_E1 Remove the disabled DIMM.
  • Page 113 Codes that are common across all Intel server boards and systems that use same generation chipset are listed in the following table. Each digit in the code is represented by a sequence of beeps whose count is equal to the digit.
  • Page 114 Processor Initialization Error Summary The following table describes mixed processor conditions and actions for all Intel server boards and Intel server systems designed with the Intel® Xeon® Scalable processor family architecture. The errors fall into one of the following categories: •...
  • Page 115 • Takes fatal error action (see above) and does not boot until the fault condition is remedied If the link frequencies for all Intel® Ultra Path Interconnect (Intel® UPI) links can be adjusted to be the same: • Adjusts all Intel® UPI interconnect link frequencies to highest common frequency.
  • Page 116 Intel® Server System M50CYP1UR Family System Integration and Service Guide Appendix G. System Packaging Assembly Instructions The original Intel packaging, in which the server system is delivered, is designed to provide protection to a fully configured system and was tested to meet ISTA (International Safe Transit Association) Test Procedure 3A (2008).
  • Page 117 Intel® Server System M50CYP1UR Family System Integration and Service Guide 2. Place the front cushion (iPN K65031-001) on the left end of the inner box. Place the rear cushion (K65006-001) on the right end of the inner box. Then, place bottom foam K75566-001 in the middle. See the following figure.
  • Page 118 Intel® Server System M50CYP1UR Family System Integration and Service Guide 5. Place the accessory kit box (iPN H49469-001) in the center foam cushion. Place the extension rails in the two narrow foam cavities. See the following figure. 6. Close the inner box.
  • Page 119 Intel® Server System M50CYP1UR Family System Integration and Service Guide Appendix H. Safety Instructions WARNING: English (US) The power supply in this product contains no user-serviceable parts. There may be more than one supply in this product. Refer servicing only to qualified personnel.
  • Page 120 Intel® Server System M50CYP1UR Family System Integration and Service Guide For proper cooling and airflow, always reinstall the chassis covers before turning on the system. Operating the system without the covers in place can damage system parts. To install the covers: 1.
  • Page 121 Intel® Server System M50CYP1UR Family System Integration and Service Guide AVERTISSEMENT: Français Le bloc d'alimentation de ce produit ne contient aucune pièce pouvant être réparée par l'utilisateur. Ce produit peut contenir plus d'un bloc d'alimentation. Veuillez contacter un technicien qualifié en cas de problème.
  • Page 122 Intel® Server System M50CYP1UR Family System Integration and Service Guide Afin de permettre le refroidissement et l’aération du système, réinstallez toujours les panneaux du boîtier avant de mettre le système sous tension. Le fonctionnement du système en l’absence des panneaux risque d’endommager ses pièces. Pour installer les panneaux, procédez comme suit:...
  • Page 123 Intel® Server System M50CYP1UR Family System Integration and Service Guide WARNUNG: Deutsch Benutzer können am Netzgerät dieses Produkts keine Reparaturen vornehmen. Das Produkt enthält möglicherweise mehrere Netzgeräte. Wartungsarbeiten müssen von qualifizierten Technikern ausgeführt werden. Versuchen Sie nicht, das mitgelieferte Netzkabel zu ändern oder zu verwenden, wenn es sich nicht genau um den erforderlichen Typ handelt.
  • Page 124 Intel® Server System M50CYP1UR Family System Integration and Service Guide Zur ordnungsgemäßen Kühlung und Lüftung muß die Gehäuseabdeckung immer wieder vor dem Einschalten installiert werden. Ein Betrieb des Systems ohne angebrachte Abdeckung kann Ihrem System oder Teile darin beschädigen. Um die Abdeckung wieder anzubringen: 1.
  • Page 125 Intel® Server System M50CYP1UR Family System Integration and Service Guide AVVERTENZA: Italiano Rivolgersi ad un tecnico specializzato per la riparazione dei componenti dell'alimentazione di questo prodotto. È possibile che il prodotto disponga di più fonti di alimentazione. Non modificare o utilizzare il cavo di alimentazione in c.a. fornito dal produttore, se non corrisponde esattamente al tipo richiesto.
  • Page 126 Intel® Server System M50CYP1UR Family System Integration and Service Guide Per il giusto flusso dell’aria e raffreddamento del sistema, rimettere sempre le coperture del telaio prima di riaccendere il sistema. Operare il sistema senza le coperture al loro proprio posto potrebbe danneggiare i componenti del sistema. Per rimettere le coperture del telaio: 1.
  • Page 127 Intel® Server System M50CYP1UR Family System Integration and Service Guide ADVERTENCIAS: Español El usuario debe abstenerse de manipular los componentes de la fuente de alimentación de este producto, cuya reparación debe dejarse exclusivamente en manos de personal técnico especializado. Puede que este producto disponga de más de una fuente de alimentación.
  • Page 128 Intel® Server System M50CYP1UR Family System Integration and Service Guide Para obtener un enfriamiento y un flujo de aire adecuados, reinstale siempre las tapas del chasis antes de poner en marcha el sistema. Si pone en funcionamiento el sistema sin las tapas bien colocadas puede dañar los componentes del sistema.
  • Page 129 Intel® Server System M50CYP1UR Family System Integration and Service Guide ‫אזהרה: עברית‬ ‫אספקת החשמל במוצר זה לא מכילה חלקים שניתנים לשירות על ידי משתמש. ייתכן שיש יותר ממקור אספקת חשמל‬ .‫אחד במוצר זה. לקבלת שירות יש לפנות רק אל אנשים המוסמכים לכך‬...
  • Page 130 Intel® Server System M50CYP1UR Family System Integration and Service Guide ‫לקירור ולזרימת אוויר תקינים, יש תמיד להתקין מחדש את מכסי המעטפת לפני הפעלת המערכת. הפעלת המערכת ללא‬ :‫המכסים במקומם, עלולה לגרום נזק לחלקי המערכת. להתקנת המכסים‬ .‫תחילה כדי לוודא שלא נשארו כלים או חלקים רופפים בתוך המערכת‬...
  • Page 131 Intel® Server System M50CYP1UR Family System Integration and Service Guide Appendix I. Glossary Term Definition ACPI Advanced Configuration and Power Interface ASHRAE American Society of Heating, Refrigerating and Air-Conditioning Engineers BIOS Boot Specification Baseboard Management Controller BIOS Basic Input/Output System...
  • Page 132 Intel® Server System M50CYP1UR Family System Integration and Service Guide Term Definition PMBus Power Management Bus Persistent Memory Module POST Power-on Self-Test Power Supply Unit Pulse Width Modulation Quad Rank RAID Redundant Array of Independent Disks Random Access Memory Reliability, Availability, and Serviceability...

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