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Problem
The door does not open
- The motor does not start
The door does not open
- The motor starts
The door does not close
14
5500 Series Power Operator - PUSH SIDE Installation
Troubleshooting
Possible Reasons Why
Control switch is set to OFF position
3A fuse in fuse holder is blown
Electrical power is missing
Activation unit does not function
Motor is driving in wrong direction
Something jammed beneath the door
Arm has come loose
Spring tension too low
Arm has come loose
Something jammed beneath the door
Copyright © 2021, ASSA ABLOY Accessories and Door Controls Group, Inc. All rights reserved. Reproduction in whole or
in part without the express written permission of ASSA ABLOY Accessories and Door Controls Group, Inc. is prohibited.
Approved 2021-04-16
Solution
Change the setting of the ON/OFF switch
Replace fuse: 3A - 5mm x 20mm glass fuse
Check the electrical power switch
Jump activation input
Flip Door Mounting dip switch to other direction
Remove object
Re-time and re-install arm
Increase spring tension
Re-time and re-install arm
Remove object
80-9355-0007-020 Rev 1 03/21
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