Effective July 10, 2019.
Hold and Resume
1. With an active call on your phone you will see a
light on your line key and also the caller information
in the center of the screen. To place this call on "Hold"
press the "Hold" key.
Answering an Incoming Call
When you see that there is an incoming call, you have multiple options for answering the call.
1. Lift up the handset.
2. Press the Answer soft key.
You also have the option to:
A. Reject a call, which will send the
caller to your voicemail
B. Forward the call to another
person.
3. Press the Headset button.
Adjusting Volume
Adjust the ringer volume, speaker volume and handset volume in the following ways:
• Ringer volume – adjust volume up or down when the phone is on hook
• Speaker volume – adjust volume after speaker button has been activated
• Handset volume – adjust volume with the handset off hook
Volume control
– Softer, + Louder
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2. Now with your active call on "hold" you will notice
that your line key light is now
screen should also show the call on Hold. To take the
caller from "Hold" press the "Resume" key.
4. Press the Speaker Phone button.
To mute your phone (whether on
the handset, speakerphone or
headset) press the Mute button.
Polycom VVX 400 Series
Basic Phone Functions continued
red
and your center
Volume guide: More bars equal
louder volume.
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