Polycom VVX400 Quick Reference Manual
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Polycom VVX400 Quick Reference Manual

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Polycom VVX400
Quick Reference Guide

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  • Page 1 Polycom VVX400 Quick Reference Guide...

  • Page 2: Table Of Contents

    Table of Contents About Sunco Communications ..... 1 Guide for Buttons ........2 Calling and Programming ..... 3 PLACING AUDIO CALLS ............3 ANSWERING AUDIO CALLS………………...…………………..3 ENDING AUDIO CALLS…………………...…………. ….………4 TRANSFERRING CALLS……..……………………..….……….4 DO NOT DISTURB…………………………….…….…….……….4 CONFERENCE CALLS…………….……...…………...………….5 CALL FORWARDING……….………….……………….………….6 PARKED CALLS…………………………………………………….7 Messages ..........

  • Page 3: About Sunco Communications

    Sunco is your Trusted Telecom Systems Integrator Making business communication easier for you From modest beginnings as a home-based, family-run business, Sunco has grown over the past 20 years into the trusted telecommunications partner for over 1,600 businesses across Canada. We are a proud, Canadian company with the love of business communication at the very core of what we do.

  • Page 4: Guide For Buttons

    Polycom VVX400 Guide SPEAKER: Provides ringer and speakerphone audio output. SPEAKERPHONE KEY: Enables you to place and receive calls using the speakerphone. The key glows green when SOFT KEYS: Buttons that invoke several functions depending on activated. the action being it is being used for.

  • Page 5: Calling And Programming

    Polycom VVX400 Guide The contact will now be saved in Directories under Calling & Programming Favorites PLACING AUDIO CALLS TO SAVE THE FAVORITE AS A LINE KEY HOW TO PLACE A CALL 1) Navigate to Favorites 1) Do one of the following: 2) Select the contact •...

  • Page 6: Ending Audio Calls

    Polycom VVX400 Guide Calling & Programming ANSWERING CALLS ON SHARED LINES TO END ACTIVE CALLS: • Incoming calls to a call group cause all Do one of the following: • registered phones to ring, and the call can be Place the handset on the cradle.

  • Page 7: Do Not Disturb

    Polycom VVX400 Guide Calling & Programming CANCEL A TRANSFER ENABLE DO NOT DISTURB • You can enable DND to prevent your phone from If a contact does not answer the transfer or ringing and to send all incoming calls directly to you want to remain speaking with the contact voicemail.

  • Page 8: Call Forwarding

    Polycom VVX400 Guide Calling & Programming JOIN CALLS TO CREATE A CONFERENCE CALL The forwarding number you chose scrolls in the You can join one active call and one held call into a status bar, and when you select Always as your conference call.

  • Page 9: Parked Calls

    Polycom VVX400 Guide Calling & Programming RETRIEVE A PARKED CALL ON ANOTHER PHONE PARK CALLS • Anyone on your network can retrieve a parked TO PARK AN ACTIVE CALL • call by dialing the retrieval number. During a call, press the Park soft key.

  • Page 10: Messages

    Polycom VVX400 Guide Calling & Programming Voicemail Notifications Your phone indicates when you have new voicemail in the following ways: • The Message icon on the Home screen displays the number of new messages you have • A Message icon with the number of messages is displayed in the status bar •...

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