Polycom VVX 300 Quick Tips

Quick Tips for the Polycom
3725-49087-002A | UC Software 5.3.0 or later
Enter Data
Use the dialpad keys to enter information.
To type with the dialpad keys:
» Press a key repeatedly to view the character
options and stop to select.
To backspace, press .
To type other characters:
» Press Encoding or Mode.
When using the dialpad keys, use the 1, *, 0, and
# keys.

Place Calls

You can only have one active call in progress on
your phone.
You can use the handset, speakerphone, or
headset for calls. During a call, you can change
modes by picking up the handset, or by pressing
or .
To place a call:
» Do one of the following:

Pick up the handset, press
enter the phone number, and press Send.

Enter the phone number, press Dial, and
pick up the handset, or press

From the Lines screen, press the Line
key, enter the phone number, and select
Send.

From the Home screen, select New Call,
enter the phone number, and press Send.
® ®
VVX 300 and VVX 310 Business Media Phones
| March 2015

Select a Favorite from the home screen.

Select a contact from the Recent Calls
list and select Dial.

Select a contact from the Contact
Directory and select Dial.

Answer Calls

You can answer calls using the handset,
speakerphone, or a headset.
To answer a call:
» Do one of the following:

To answer with the speakerphone, press
or press Answer soft key.

To answer with the handset, pick up the
handset.

To answer with a headset, press

End Calls

You can only end active calls. To end a held call,
you must resume the call first.
To end an active call:
» Replace the handset in the cradle, press
or ,
or , or press the End Call soft key.
To end a held call:
1 Highlight the held call and press Resume.
or .
2 Press End Call.

Hold and Resume Calls

You can have multiple calls on hold and resume a
call at any time.
To hold a call:
» Highlight the call and press the Hold soft key
or press .
To resume a call
» Highlight the call and press the Resume soft
key or press .

Transfer Calls

You can transfer calls to any contact and choose
the way to transfer the call.
To transfer a call:
1 Press and hold the Transfer soft key or press
.
2 Choose Blind or Consultative.
.
3 Dial a number or choose a contact.
If you chose Blind, the call is transferred
immediately.
4 If you chose Consultative, press the
Transfer soft key or press
with your contact.

Forward Calls

You can forward an incoming call to a contact or
forward all incoming calls to a contact.
To forward an incoming call:
1 On the Incoming Call screen, select
Forward.
2 Enter your contact's number and select
Forward.
after speaking