Warm (Attended) Transfer - Polycom VVX 400 Series User Manual

Effective July 10, 2019.

Warm (Attended) Transfer

Allows you to confirm that the person you want the call to transfer to is available and willing to take the call.
1. When on a live call that needs to
be transferred, press and hold the
Transfer soft key.
4. Once the person is confirmed
available to take the call, then press
the Transfer soft key to complete
the transfer.
Proprietary and Confidential
2. Now select the "Consultative"
from the transfer selection
5. If the "transfer to" party does not
answer or is unwilling to take the
call, the user can select Cancel to
get the call back to them.
Polycom VVX 400 Series
Basic Phone Functions continued
3. Now enter the extension, or full 10
digit number or use the directory of
the person you are transferring the
call to.
Quick Link: Table of Contents 6