Polycom VVX500 Quick Start Manual

Quick Start Guide for Polycom

Place Calls

You can only have one active call in progress on
your phone.
You can use the handset, speakerphone, or
headset for calls. During a call, you can change
modes by picking up the handset, or by pressing
or .
To place a call, do one of the following:
• Pick up the handset, press
the phone number, and tap
• Enter the phone number, tap
up the handset, or press
• From the Lines screen, press the Line key,
enter the phone number, and tap
• Select a Favorite from the Home screen.
• Select a contact from the Recent Calls.
• Select a contact from the Contact Directory.
VVX 500 & VVX 600
®

Answer Calls

You can answer calls using the handset,
speakerphone, or a headset.
To answer a call, do one of the following:
• To answer with the speakerphone, press
or tap Answer.
• To answer with the handset, pick up the
handset.
• To answer with a headset, press

End Calls

You can only end active calls. To end a held
call, you must resume the call first.
To end an active call:
» Place handset in the cradle, press
, or tap End Call.
To end a held call:
» Tap Resume > End Call.
or , enter

Hold and Resume Calls

.
You can have multiple calls on hold and resume
, and pick
a call at any time.
or .
To hold a call:
» Tap Hold.
.
To resume a call:
» Tap Resume.
© Atlantic Broadband 2016. All Rights Reserved.

Transfer Calls

You can transfer calls to any contact and choose
the way to transfer the call.
To transfer a call:
1. Press and hold Transfer.
2. Choose Blind or Consultative.
3. Dial a number or choose a contact. If
you chose Blind, the call is transferred
.
immediately.
4. If you chose Consultative, tap Transfer.

Forward Calls

You can forward an incoming call to a contact or
forward all incoming calls to a contact.
or To forward an incoming call:
1. On the Incoming Call screen, tap Forward.
2. Enter your contact's number and tap
Forward.
To forward all incoming calls:
1. On the Home Screen, tap Forward.
2. Choose either Always, No Answer, or
Busy.
3. Enter a contact's number, and select Enable.
If you chose No Answer, you can enter the
number of rings before the call is forwarded.
To disable call forwarding:
1. On the Home Screen, tap Forward.
2. Choose your forwarding type and tap
Disable.
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