Pitney Bowes SendPro Plus Manuals

Manuals and User Guides for Pitney Bowes SendPro Plus. We have 1 Pitney Bowes SendPro Plus manual available for free PDF download: User Manual

Pitney Bowes SendPro Plus User Manual (171 pages)

Brand: Pitney Bowes | Category: Postal Equipment | Size: 13.74 MB

Table of Contents
3
Installation
9
Installing the Sendpro C, Sendpro
9
Installing a Scale
17
Installing an External Scale
18
Installing the Printhead
21
Connectivity
27
Setting up a Wired Network Connection
27
Setting up a Wireless (Wi-Fi) Network Connection
29
Connecting to a Hidden Wi-Fi Network
30
Forgetting a Wi-Fi Network
32
Checking Your Network Connection
34
Finding the MAC Address for Wired and Wireless Networks
34
Setting up a Proxy Server
37
Scales and Weighing
41
Using the Scale When Printing Postage
41
Entering the Weight Manually When Printing Postage
41
Zeroing the Scale
42
Using Scale Stabilization
43
Using Differential Weighing
44
Editing the Differential Weighing Threshold
46
Accounting
49
What Is Accounting
49
Adding an Account
50
Turning Account Passwords on or off for Printing Postage
51
Selecting an Account
51
Editing an Account
52
Making an Account Inactive
52
Deleting an Account
52
Postage Funding
55
Checking the Available Funds for Printing Postage
55
Refilling Postage Funds for Printing Postage
56
Getting a Royal Mail Refund for Damaged or Incorrectly Printed Mail
57
Changing the Default Refill Amount for Printing Postage
58
Setting the Low Funds Warning for Printing Postage
59
Mailing and Shipping
60
Signing in to and out of the Parcel Shipping App
61
Printing a Shipping Label
61
Printing a Shipping Label from the Shipping Address Book
69
Tracking a Shipment
69
Adding a New Sender Address for Shipping Labels
69
Editing the Sender Address for Shipping Labels
69
Reprinting a Shipping Label
70
Getting a Refund for a Shipping Label
70
What Are Shipping Cost Accounts
71
Turning Cost Accounts on or off for Shipping Labels
71
Adding a Shipping Label Cost Account
71
Modifying a Shipping Labels Cost Account
72
Adding a Shipping Labels Preset
73
Setting a Transaction Limit for Shipping Labels
74
Setting the Label Options for Shipping Labels
74
Emailing Tracking Numbers for Shipping Labels
74
Use Sendpro Online to Perform These Tasks
75
Sending Post by First Class
76
Sending a Large First Class Envelope
76
Sending an International Letter
76
Sending Post Using Special Delivery Rates
77
Sending Post Using Signed for Rates
84
Viewing and Exporting Special Delivery and Signed for Tracking Numbers in Inview
90
Address Management
94
Using the Shipping Address Book
95
Adding New Addresses to the Shipping Address Book
95
Searching Addresses in the Shipping Address Book
95
Editing Addresses in the Address Book
96
Deleting Addresses from the Address Book
96
Sealing
99
Filling the Moistener Tank
99
Sealing Envelopes When You Print Postage
99
Sealing Envelopes Without Printing Postage
101
Avoiding Envelope Sealing Issues
102
History and Reports
105
Viewing and Printing a Postage Refill Receipt for Envelope Printing
105
Viewing the Total Spent on Printing Postage
105
Printing a Register Report
105
Running Postage Printing Account Reports
106
Setting the Report Period for an Account
106
Setting the Account Report Preferences
107
Emailing an Account Report
108
Turning off Auto Receipt Prompts
109
10 • Printing
111
What Are Print Modes
111
Printing a Custom or Standard Graphic
111
Adding a Custom Text Message
114
Printing a Permit (PPI) Impression
114
Printing a Graphic Without Printing Postage
118
Printing Only the Date and Time
119
Printing a Test Pattern
119
Feeding and Jamming
121
Preventing Envelope Feeding Problems
122
12 - Ink
124
Checking the Ink Level
125
Ordering Ink Cartridges
125
Replacing the Ink Cartridge
126
13 • Settings
129
What Are Presets
129
Adding Presets
129
Selecting a Preset
131
Renaming a Preset
131
Setting the Default Preset Reset Timer
133
Deleting a Preset
133
Advancing the Date
134
Adjusting Display Brightness
134
Using the Toolbar
135
Adjusting the Scale Location Code
136
Clearing or Resetting the Number of Mailpieces Sent
137
Creating or Disabling the Security PIN
137
Uploading Postage Transactions
138
Uploading System Logs
139
14 - Rate Change
141
Updating Postal Rates or Software
142
15 - Maintenance
144
Cleaning the Printhead
145
Cleaning the Moistener Brush and Wick Assembly
148
Ordering Supplies
153
Finding the Product Code Number (PCN) and Serial Number
155
Navigating the Home Screen
156
Navigating the Envelope Printing App
156
Connections on the Back
157
Royal Mail Requirements
158
Parts of the Sendpro C, Sendpro
158
Parts of a Postal Frank
159
Postal Security Device
160
Specifications
160
Material Specifications
163
Moving the Sendpro C, Sendpro
165
Important Safety Notes
165
Contacting Pitney Bowes
167
Third Party Software
168

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Pitney Bowes SendPro Plus User Manual (171 pages)

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