Tadiran Telecom FlexSet-IP 280S User Manual page 62

Intercepted Calls (Attendant Station)
The attendant may be called upon to assist with intercepted calls to a station. A station's call could be intercepted for the
following reasons:
• Dial Fail: Incomplete number dialed.
• COS Fail: Class of Service denies the use of a certain feature.
• Toll Barrier: Block on certain external numbers.
• Undefined Destination: The destination is not recognized by the system.
• Passcode Fail: Illegal Account Code. VFAC number is not recognized by the system.
Answering Intercept:
1. Answer the call. The intercepted caller number and its COS number are displayed on the first line of the display. The
second system line displays a written fail message and the dialed number, feature code or outgoing destination number.
2. Ask the caller for the dialed number. If the number is incorrect or a denied feature, the attendant can transfer the call to
another destination.
Operating the FlexSet
Return Calls
INTCPT caller #
DIAL/COS/T-BAR/UNDEFINED/FAIL dialed #
↓→ DND
Mute
COS #
FwdAll All-E Number
51 FlexSet-IP 280S User Guide