Calling Groups; Group Membership - 3Com 3102 User Manual

Calling Groups

Group Membership

Automatic Call Distribution Groups, Hunt Groups, and Calling Groups
To log in to all hunt groups of which you are a member:
1 Log in to NBX NetSet > Hunt Groups.
2 Click the Login all button.
To log out of all hunt groups of which you are a member:
1 Log in to NBX NetSet > Hunt Groups.
2 Click the Logout all button.
One type of hunt group is the Calling Group. Calling groups allow an
incoming call to ring simultaneously on all telephones in a group, for
example, a customer service group. To log in to or out of a calling group,
follow the steps in
Figure 6 shows the path of a call coming in to a calling group.
Figure 6 Sample Calling Group Configuration
1 Incoming Telephone Call
2 Telephone #1
3 Telephone #2
4 Telephone #3
5 After a specified number of rings with no answer
6 Receptionist
To view the list of users that belong to a group:
1 In NBX NetSet > User Information > Hunt Groups, select a group.
2 Click Details.
"Hunt Groups" earlier in this chapter.
89
6