3Com 3103 - NBX Manager VoIP Phone Manuals

Manuals and User Guides for 3Com 3103 - NBX Manager VoIP Phone. We have 4 3Com 3103 - NBX Manager VoIP Phone manuals available for free PDF download: User Manual, Telephone Manual, Reference Manual

3Com 3103 - NBX Manager VoIP Phone User Manual (148 pages)

NBX Manager’s Telephone

Brand: 3Com | Category: Telephone | Size: 4 MB

Table of Contents
3
About this Guide

9
- How to Use this Guide
  10
- Conventions
  10
- Documentation
  11
  - Comments on the Documentation
    11
1 Getting Started

13
2 Om 3103 Manager S Telephone

19
- Telephone Buttons and Controls
  19
- Programmable Access Buttons
  22
- Status Lights for Access Buttons
  23
- Display Panel
  23
  - Display Panel Contrast
    24
- Features
  25
3 Nbx Messaging

27
- NBX Messaging Components
  27
  - Important Considerations
    27
- Changing Your Password
  28
  - Security Tips
    29
- Changing Your Name Announcement and Personal Greetings
  29
- Listening to NBX Messages
  30
- Replying to a Message
  33
- Forwarding a Message
  33
- Creating and Sending a Message
  34
- Using Voice Mail Group Lists
  35
- Marking a Message as Private or Urgent
  38
- Other Ways to Manage Your Voice Mail Messages
  39
- Other Kinds of Mailboxes
  39
  - Greeting-Only Mailbox
    39
  - Phantom Mailbox
    40
  - Group Mailbox
    40
4 Standard Features

43
- Answering a Call
  43
  - Caller ID
    44
  - Answering a Second Call
    44
- Using the 3Com Telephone Display Panel
  44
- Dialing a Call
  45
  - An Internal Call
    45
  - An External Call
    45
  - Redialing a Call
    46
- Forwarding Incoming Calls
  46
- Putting a Call on Hold
  53
  - Dialing Another Call
    53
  - More than One Call
    53
- Transferring a Call
  54
  - Announced (Screened) Transfer
    54
  - Blind Transfer
    54
- Direct Mail Transfer
  55
- Establishing a Conference Call
  55
  - Disconnecting the Last Person that You Called
    57
  - More about Conference Calls
    57
- Using Camp on
  57
- Using Automatic Callback
  61
  - Initiating Automatic Callback
    62
  - More about Automatic Callback
    62
- Setting the Volume
  63
5 Personalizing Your Telephone

65
- Guidelines about Features on NBX Telephones
  65
- Ringer Tones
  66
- User Button Mapping
  66
  - Button Mapping Notes
    71
- Speed Dials
  72
  - Personal Speed Dials
    72
  - System-Wide Speed Dials
    73
  - Special Case: One-Touch Speed Dials
    74
  - Printing Speed Dial Lists
    75
  - Printing Labels
    75
- Off-Site Notification
  76
  - Additional Notes
    78
  - Managing Off-Site Notification Using the Telephone
    80
- Do Not Disturb
  80
- Preventing Unauthorized Use of Your Telephone
  82
  - Telephone Locking
    82
  - Call Permissions
    83
- Class of Service Override
  83
- Using a Headset
  84
  - With the 3Com Manager's Telephone and 3Com 3102 or 3102B Business Telephone
    84
  - Returning to the Headset after a Long Delay
    85
- Using Hands Free Active on Intercom
  85
6 Getting more from Your Telephone System

87
- Listening to Your Messages in Your E-Mail
  88
- Account (Billing) Codes
  88
- Caller ID
  89
  - Internal and External Caller ID
    89
  - Calling Line Identity Restriction (CLIR)
    90
- Call Pickup
  91
  - Directed Call Pickup on a Specific Telephone
    92
  - Group Call Pickup
    92
- Automatic Call Distribution Groups, Hunt Groups, and Calling Groups
  92
  - Automatic Call Distribution
    93
  - Wrap-Up Time
    95
  - Hunt Groups
    96
  - Calling Groups
    98
  - Group Membership
    99
- Supervisory Monitoring
  99
  - Agent Role for 3Com Entry and Analog Telephones
    99
  - Supervisory Monitoring Terminology
    100
  - Monitor
    101
  - Whisper
    101
  - Barge-In
    102
  - Change Agent
    102
  - Call Privacy
    102
  - More about Supervisory Monitoring
    104
- Whisperpage
  104
  - Starting a Whisperpage Session
    105
  - More about Whisperpage
    106
- Call Park
  106
- Paging
  107
  - Paging the System
    108
  - Paging Zones
    108
- Configurable Operators
  109
  - How Configurable Operators Work
    109
  - Configuring the Operators
    110
- Using Message Waiting Indicator to Telephone
  111
  - Sending an MWI Message
    111
  - Retrieving an MWI Message
    111
  - Deleting MWI Messages
    112
  - Cancelling an MWI Message
    113
- Dialing a Call to a Remote Office
  113
  - Using Unique Extensions
    113
  - Using Site Codes
    114
- Bridged Extensions
  115
- Delayed Ringing
  116
- Using Pulse Dialing
  116
- Additional Applications
  118
7 Feature Codes

119
- NBX Tones
  119
- Feature Codes with 3Com Telephones
  120
  - 3Com Manager's Telephone
    121
- Using Feature Codes
  121
  - 3105 And 1105 Attendant
    126
8 3Com 3105 and 1105 Attendantconsoles

126
- 3Com Attendant Console
  126
  - Access Buttons
    126
  - Feature Buttons
    126
  - Attendant Console Labels
    129
- Opening the 3105 Attendant Console Label Cover
  129
- Complement Attendant Software
  130
  - Managing Calls
    132
Telephone Nstallation and Maintenance

133
- Connecting the Telephone
  133
- Telephone Installation and Maintenance
  133
- Attaching and Adjusting the Articulating Support Bracket
  135
- Cleaning Your Telephone
  137
- Moving Your Telephone
  137
- Swapping Telephones
  137
- Troubleshooting Problems
  137

3Com 3103 - NBX Manager VoIP Phone Telephone Manual (130 pages)

3Com Telephone User Manual

Brand: 3Com | Category: Telephone | Size: 4 MB

Table of Contents
3
About this Guide

9
- How to Use this Guide
  10
- Conventions
  10
- Documentation
  11
  - Comments on the Documentation
    12
1 Getting Started

13
2 Om 3103 Manager S Telephone

19
- Telephone Buttons and Controls
  19
- Programmable Access Buttons
  22
- Status Lights for Access Buttons
  23
- Display Panel
  23
  - Display Panel Contrast
    24
- Features
  25
3 Nbx Messaging

27
- NBX Messaging Components
  27
  - Important Considerations
    28
- Changing Your Password
  28
  - Security Tips
    29
- Changing Your Name Announcement and Personal Greetings
  29
- Listening to NBX Messages
  30
  - Message Indicators
    30
  - Listening from Your Computer
    31
- Listening from Your 3Com Telephone
  31
- Listening from any Internal 3Com Telephone
  31
- Listening from an External Location
  31
- Managing Your Messages
  32
- Information about Your Messages
  33
- Replying to a Message
  33
- Forwarding a Message
  34
- Creating and Sending a Message
  35
- Using Voice Mail Group Lists
  36
- Marking a Message as Private or Urgent
  39
- Other Ways to Manage Your Voice Mail Messages
  40
- Other Kinds of Mailboxes
  40
  - Greeting-Only Mailbox
    40
  - Phantom Mailbox
    41
  - Group Mailbox
    41
4 Standard Features

43
- Answering a Call
  43
  - Caller ID
    44
  - Answering a Second Call
    44
- Using the 3Com Telephone Display Panel
  44
- Dialing a Call
  45
  - An Internal Call
    45
  - An External Call
    45
  - Redialing a Call
    46
- Forwarding Incoming Calls
  46
- Putting a Call on Hold
  52
  - Dialing Another Call
    52
  - More than One Call
    53
  - Transferring a Call
    53
    
    Announced (Screened) Transfer
    53
    
    Blind Transfer
    54
  - Direct Mail Transfer
    54
  - Establishing a Conference Call
    55
    
    Disconnecting the Last Person that You Called
    56
    
    More about Conference Calls
    57
  - Setting the Volume
    57
5 Personalizing Your Telephone

59
- Guidelines about Features on NBX Telephones
  59
- Ringer Tones
  60
- Speed Dials
  60
  - Personal Speed Dials
    60
  - System-Wide Speed Dials
    61
  - Special Case: One-Touch Speed Dials
    62
  - Printing Speed Dial Lists
    63
  - Printing Labels
    63
- Off-Site Notification
  64
  - Additional Notes
    66
  - Managing Off-Site Notification Using the Telephone
    68
- Do Not Disturb
  68
- Preventing Unauthorized Use of Your Telephone
  70
  - Telephone Locking
    70
  - Call Permissions
    71
- Class of Service Override
  71
- Using a Headset
  72
  - With the 3Com Manager's Telephone and 3Com 3102 Business Telephone
    72
  - Returning to the Headset after a Long Delay
    73
- Using Hands Free Active on Intercom
  73
6 Getting more from Your Telephone System

75
- Listening to Your Messages in Your E-Mail
  76
- Account (Billing) Codes
  76
- Caller ID
  77
  - Internal and External Caller ID
    78
  - Calling Line Identity Restriction (CLIR)
    78
- Call Pickup
  79
  - Directed Call Pickup on a Specific Telephone
    80
  - Group Call Pickup
    80
- Automatic Call Distribution Groups, Hunt Groups, and Calling Groups
  81
  - Automatic Call Distribution
    81
  - Hunt Groups
    83
  - Calling Groups
    86
  - Group Membership
    86
- Supervisory Monitoring
  86
  - Monitor
    87
  - Whisper
    88
  - Barge-In
    88
  - Change Agent
    89
  - Interactions
    89
- Call Park
  90
- Paging
  91
  - Paging the System
    92
  - Paging Zones
    92
- Configurable Operators
  93
  - How Configurable Operators Work
    93
  - Configuring the Operators
    94
- Using Message Waiting Indicator to Telephone
  95
  - Sending an MWI Message
    95
  - Retrieving an MWI Message
    95
  - Deleting MWI Messages
    96
  - Cancelling an MWI Message
    97
- Dialing a Call to a Remote Office
  97
  - Using Unique Extensions
    97
  - Using Site Codes
    98
- Bridged Extensions
  99
- Delayed Ringing
  100
- Using Pulse Dialing
  100
- Additional Applications
  102
7 Feature Codes

103
- NBX Tones
  103
- Feature Codes with 3Com Telephones
  104
  - 3Com Manager's Telephone
    105
- Using Feature Codes
  105
  - 3105 And 1105 Attendant
    110
8 3Com 3105 and 1105 Attendantconsoles

110
- 3Com Attendant Console
  110
  - Access Buttons
    110
  - Feature Buttons
    110
  - Attendant Console Labels
    113
- Opening the 3105 Attendant Console Label Cover
  113
- Complement Attendant Software
  114
  - Managing Calls
    115
Telephone Nstallation and Maintenance

117
- Connecting the Telephone
  117
- Telephone Installation and Maintenance
  117
- Attaching and Adjusting the Articulating Support Bracket
  119
- Cleaning Your Telephone
  121
- Moving Your Telephone
  121
- Swapping Telephones
  121
- Troubleshooting Problems
  121
Index

125

3Com 3103 - NBX Manager VoIP Phone User Manual (100 pages)

NBX Entry Telephone Guide

Brand: 3Com | Category: Telephone | Size: 3 MB

Table of Contents
3
About this Guide

7
- How to Use this Guide
  8
- Conventions
  8
- Documentation
  9
  - Comments on the Documentation
    10
1 Getting Started

11
2 Om 3100 Entry Telephone

17
- Telephone Buttons and Controls
  18
- Hook Switch Features
  19
  - Hold a Call
    19
  - Transfer a Call
    19
  - Conference Calls
    19
3 Nbx Messaging

21
- NBX Messaging Components
  21
  - Important Considerations
    22
- Changing Your Password
  22
  - Security Tips
    23
- Changing Your Name Announcement and Personal Greetings
  23
- Listening to NBX Messages
  24
- Replying to a Message
  27
- Forwarding a Message
  28
- Creating and Sending a Message
  29
- Using Voice Mail Group Lists
  30
- Marking a Message as Private or Urgent
  33
- Other Ways to Manage Your Voice Mail Messages
  34
- Other Kinds of Mailboxes
  34
  - Greeting-Only Mailbox
    34
  - Phantom Mailbox
    35
  - Group Mailbox
    35
4 Standard Features

37
- Answering a Call
  37
- Dialing a Call
  38
  - An Internal Call
    38
  - An External Call
    38
  - Redialing a Call
    38
- Forwarding Incoming Calls
  38
- Putting a Call on Hold
  44
  - Dialing Another Call
    44
- Transferring a Call
  44
  - Announced (Screened) Transfer
    45
  - Blind Transfer
    45
- Direct Mail Transfer
  45
- Establishing a Conference Call
  46
  - Disconnecting the Last Person that You Called
    47
  - More about Conference Calls
    47
- Setting the Volume
  47
5 Personalizing Your Telephone

49
- Guidelines about Features on NBX Telephones
  49
- Ringer Tones
  50
- Speed Dials
  50
  - Personal Speed Dials
    50
  - System-Wide Speed Dials
    51
  - Printing Speed Dial Lists
    52
- Off-Site Notification
  52
  - Additional Notes
    54
  - Managing Off-Site Notification Using the Telephone
    56
- Do Not Disturb
  56
- Preventing Unauthorized Use of Your Telephone
  57
  - Telephone Locking
    57
  - Call Permissions
    58
- Class of Service Override
  58
- Using a Headset
  59
  - General Headset Instructions
    59
  - Returning to the Headset after a Long Delay
    60
6 Getting more from Your Telephone System

63
- Listening to Your Messages in Your E-Mail
  63
- Account (Billing) Codes
  64
- Caller ID
  65
  - Internal and External Caller ID
    65
  - Calling Line Identity Restriction (CLIR)
    65
- Call Pickup
  66
  - Directed Call Pickup on a Specific Telephone
    67
  - Group Call Pickup
    67
- Automatic Call Distribution Groups, Hunt Groups, and Calling Groups
  67
  - Automatic Call Distribution
    68
  - Hunt Groups
    70
  - Calling Groups
    72
  - Group Membership
    72
- Supervisory Monitoring
  72
- Call Park
  73
- Paging
  74
  - Paging the System
    75
  - Paging Zones
    76
- Configurable Operators
  77
  - How Configurable Operators Work
    77
  - Configuring the Operators
    77
- Using Message Waiting Indicator to Telephone
  78
  - Sending an MWI Message
    78
  - Retrieving an MWI Message
    79
  - Cancelling an MWI Message
    79
- Dialing a Call to a Remote Office
  79
  - Using Unique Extensions
    79
  - Using Site Codes
    80
- Using Pulse Dialing
  81
- Additional Applications
  82
7 Feature Codes

83
- NBX Tones
  83
- Feature Codes with 3Com Telephones
  84
  - 3Com Entry Telephone
    85
- Using Feature Codes
  85
Telephone Nstallation and Maintenance

89
- Connecting the Telephone
  89
- Telephone Installation and Maintenance
  89
- Attaching the 3100 Support Bracket
  91
  - Desktop Position
    91
  - Wall-Mount Position
    92
- Moving Your Telephone
  92
- Swapping Telephones
  92
- Cleaning Your Telephone
  93
- Troubleshooting Problems
  93
Index

95

3Com 3103 - NBX Manager VoIP Phone Reference Manual (2 pages)

3Com IP Telephony Solutions Specification Sheet

Brand: 3Com | Category: Cordless Telephone | Size: 0 MB

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3Com 3103 - NBX Manager VoIP Phone Manuals

3Com 3103 - NBX Manager VoIP Phone User Manual (148 pages)

Table of Contents

About this Guide

1 Getting Started

2 Om 3103 Manager S Telephone

3 Nbx Messaging

4 Standard Features

5 Personalizing Your Telephone

6 Getting more from Your Telephone System

7 Feature Codes

8 3Com 3105 and 1105 Attendantconsoles

Telephone Nstallation and Maintenance

3Com 3103 - NBX Manager VoIP Phone Telephone Manual (130 pages)

Table of Contents

About this Guide

1 Getting Started

2 Om 3103 Manager S Telephone

3 Nbx Messaging

4 Standard Features

5 Personalizing Your Telephone

6 Getting more from Your Telephone System

7 Feature Codes

8 3Com 3105 and 1105 Attendantconsoles

Telephone Nstallation and Maintenance

Index

3Com 3103 - NBX Manager VoIP Phone User Manual (100 pages)

Table of Contents

About this Guide

1 Getting Started

2 Om 3100 Entry Telephone

3 Nbx Messaging

4 Standard Features

5 Personalizing Your Telephone

6 Getting more from Your Telephone System

7 Feature Codes

Telephone Nstallation and Maintenance

Index

3Com 3103 - NBX Manager VoIP Phone Reference Manual (2 pages)

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