Announced (Screened) Transfer; Blind Transfer; Direct Mail Transfer - 3Com 3100 User Manual

Announced
(Screened) Transfer

Blind Transfer

Direct Mail Transfer

Before you complete a transfer, you can announce to the recipient that
you are transferring a call. The recipient can then decide whether to take
the call. To announce a transfer:
1 While on a call, press and release the hook switch. The system places the
caller on hold and selects a new line.
2 Dial the number to which you want to transfer the call.
3 When the recipient answers, announce the call.
If the recipient wants to take the call, hang up the handset to
complete the transfer.
If you are on a 3Com 3100 Entry Telephone and the recipient does not
want to take the call, press and release the hook switch to disconnect
the attempted transfer and retrieve the original call.
In a blind transfer, you transfer the call without notifying the recipient:
1 While on a call, press and release the hook switch. The system places the
caller on hold and selects a new line.
2 Dial the number to which you want to transfer the call.
3 As soon as you hear a full ring, hang up. (If you hang up too soon after
you dial the number, the transfer may not occur.)
You can transfer a call directly into another user's voice mailbox. The call
does not ring on that user's telephone.
Calls transferred to a user's mailbox by means of Direct Mail Transfer are
always directed into that user's voice mailbox, even if the recipient has
specified a different call coverage point.
On a 3Com Entry Telephone:
1 While you are on a call, press Feature + 441.
2 Dial the voice mail extension of the person to whose voice mailbox you
want to transfer the call.
3 Hang up the handset.
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