Resolving Xt Remote Control Unit Problems; Restoring Default User Settings - Avaya XT Series User Manual

Troubleshooting the Avaya XT Series
properly connected (see
port on page 80).
• Verify the computer's output resolution is supported by the Avaya XT Series (see
a Computer to the Avaya XT Series using the DVI port
to the Avaya XT Series using the HD1 port
Related links
Troubleshooting the Avaya XT Series

Resolving XT Remote Control Unit Problems

Problem
The XT Remote Control Unit does not function.
Low battery power
Solution
Replace the battery, as described in Avaya XT Series Installation Guide. When the XT Remote
Control Unit's battery power is low, an icon appears in the system menus letting you know that you
should replace the battery:
•
Half-charged Battery
•
Low Battery
XT Remote Control Unit code
Solution
If the battery power is not low, configure the XT Remote Control Unit code on the XT Codec Unit
to the same number that it is set on the XT Remote Control Unit, as described in
Remote Control Unit
If you still experience problems, reconfigure the XT Remote Control Unit code to be a number
between 01-04, inclusive.
Related links
Troubleshooting the Avaya XT Series

Restoring Default User Settings

About this task
This procedure explains how to restore the default settings if necessary. You can do this from the
endpoint itself only.
March 2021
Connecting a Computer to the Avaya XT Series using the HD1
on page 116
on page 44).
on page 116
User Guide for Avaya XT Series
Comments on this document? infodev@avaya.com
on page 77 or
on page 80).
Connecting
Connecting a Computer
Pairing an XT
122