How To Call Online Services Manually - quadient IX-3 User Manual

How to Call Online Services Manually

To trigger a generic call
1. From the home screen:
Press
Generic call
The Mailing System connects to the server and downloads the available elements.
2. Check your mailbox for messages: see
Synchronize Call
This type of call is only for executing on request from your Customer Service.
This call updates the automatic call schedule of the machine and the features/options (see
Options and Updates
Testing the Connection to Online Services
You may test the connection to the Online Services server via the commands in the Online
Services menu:
• Ping server
Establishes a connection and checks whether the server answers to a 'ping' command.
This test:
- Validates connection parameters (see
- Indicates that the server can be contacted.
• Test server
Establishes a connection and tests the communication dialog with the server. This
test indicates that transactions can be held normally.
and select the path:
on page 133).
Test server is a bandwidth test and should only be undertaken after
a request from Customer Service.
Advanced Settings
Using the Mailbox on page 136.
Connection Settings
Online services
on page 127).
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