E025-0X10 Appears Because Of Failure In Bottle Attachment And Detachment Operation And Home Position Detection Signal - Canon imageRUNNER ADVANCE C5000 Series Technical Workbook

g) Failure in the stirring screw drive motor (i.e., DC motor)
g-1) Due to a failure in the DC motor, the rotation speed may be reduced, resulting in timeout. When the
symptom occurs, remove the hopper unit of the relevant color, and replace the DC motor [1]
(FK2-7893-000).
g-2) Install the parts. If the symptom is not reproduced, the work is completed. If the symptom is reproduced,
check for other factors.
[Replacement parts]
FM3-9573-000 HOPPER DRIVER PCB ASSEMBLY
FM3-4715-000 HOPPER UNIT (Bk)
FM3-4716-000 HOPPER UNIT (Y / M / C)
FC0-2320-000 LINK SHAFT SHEET
WG8-5848-000 PHOTO-INTERRUPTER,GP1A173LCS0F
FK2-7893-000 DC MOTOR
Symptom
E025-0x10 appears because of failure in bottle attachment and detachment operation and home position
detection signal
Symptom
E025-0x10 occurred.
- E025-0x10: Toner cap position sensor time out error (x = 1: Y, 2: M, 3: C, 4: Bk)
Cause
The connector of drive motor may slip out, be broken, have failure, or the connector on the hopper driver
PCB may not be securely fitted. Follow the steps below to identify causes to take measures.
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