Canon imageRUNNER ADVANCE C5000 Series Technical Workbook page 8

Field Remedy
Check the state of the fixing drawer connector terminals on the fixing assembly side and the main body side
by following the procedure below. If a pin is deformed, replace the fixing drawer connectors on the fixing
assembly side (FM4-1282-000) and those on the main body side (FM4-1378-000).
Common Procedure
1) Turn OFF the main power SW and disconnect the power plug.
2) Slide out the fixing feeder assembly, and remove the fixing assembly internal cover (left), the fixing upper
cover, the IH assembly, the fixing belt cont. motor assembly and the fixing belt assembly from the main body.
3) Remove the fixing lower assembly.
4) Remove the fixing base assembly from the main body, and check if foreign substance enters into and/or a
terminal is deformed among the fixing drawer connector terminals on the fixing base assembly.
5) Check if foreign substance enters into and/or a terminal is deformed among the fixing drawer connector
terminals on the main body.
Remove foreign substance, if any.
6) Proceed with the work in accordance with the state of pins on the drawer connector terminals in the steps
4) and 5).
a) When foreign substance enters but terminals are not deformed
a-1) Reassemble the parts in the reverse order from the steps 4) to 2)
a-2) Slide in and out the fixing feed assembly more than 30 times.
a-3) Connect the power plug and turn ON the main power switch. If the symptom has improved, the work is
completed.
b) When a pin in the drawer connector terminals on the fixing assembly side is deformed
Proceed to "A) Procedure for replacing the fixing drawer connector terminals (fixing drawer cables) on the
fixing assembly side", and then replace the fixing drawer cables (FM4-1282).
c) When a pin in the drawer connector terminals on the main body side is deformed
Proceed to "B) Procedure for replacing the fixing drawer connector terminals (main fixing drawer cables) on
the main body side", and then replace the main fixing drawer cables (FM4-1378).
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