Canon imageRUNNER ADVANCE C5000 Series Technical Workbook page 213

TP13 337.pdf
e-Support Filename:
09-06-13
Date:
E025-0100 / 0200 / 0300 / 0400
These sub codes refer to an excessive load to the Toner Container Drive Motor in the Hopper Assembly.
This can be caused by the customer trying to force the incorrect toner bottle inside the engine or the correct
toner bottle not being installed correctly.
The iR ADV C9075 PRO / C9065PRO / C9075S PRO and C9065S PRO have Color toner bottles [1] with a
short "neck and a Black toner bottle [2] with a long "neck"
iR ADV C9075 PRO / C9075S PRO / C9280 PRO Series
The iR ADV C7065 and C7055 have Color toner bottles[2] with a long "neck" and a Black toner bottle [1]
with a short "neck".
iR ADV C7065 Series / C7200 Series
For procedures on troubleshooting for E025-0100 / 0200 / 0300 and 0400, please refer to "E025-
0100_to_0400_Servicing Procedure.pdf", which is contained within "E025_Servicing_Procedures.zip".
"E025_Servicing_Procedures.zip" can be found with this Technical Publication on the e-Support website.
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