E007-0001/E007-0011/E007-0021 Due To Unhooked Tension Spring; E007-0021/E007-0001 Due To Faulty Of Front Lift Cam [G] - Canon imageRUNNER ADVANCE C5000 Series Technical Workbook

Field Remedy
1) Insert the connector J1812 properly.
2) If no problem is found with connection, check the relay connector J501 [C]'s connection to the IH Power
Supply PCB and the IH Power Supply PCB itself.
Symptom

E007-0001/E007-0011/E007-0021 due to unhooked tension spring

Description
In the field, the tension spring [A] that was installed in the upper belt assembly unhooked, then
E007-0001/0011/0021 were displayed. When a similar symptom occurs, execute the following field remedy.
- E007-0001: Fixing belt full displacement error (Displacement direction is unknown.)
- E007-0011: Fixing belt displacement failure (front side)
- E007-0021: Fixing belt displacement failure (rear side)
Field Remedy
Check the installation of the tension spring. When of the tension spring is not hooked, install it correctly.
Symptom

E007-0021/E007-0001 Due to faulty of front lift cam [G]

Description
An E007-0021 error occurs when there's full displacement of the fixing belt unit to the rear. The sub code of
0001 refers to the direction of displacement as being unknown.
Upon further inspection of the fixing assembly, both the upper and lower belts were displaced.
Field Remedy
After removing the upper and lower belt assemblies, the front lift cam on the fixing base assembly was found
to be broken. Replacing the front lift cam, resolved this issue.
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