Canon imageRUNNER ADVANCE C5000 Series Technical Workbook page 212

PRODUCTS AFFECTED / SERIAL NUMBERS AFFECTED:
imageRUNNER ADVANCE C9075PRO / C9065 PRO / C7065 / C7055 / C9075S PRO / C9065S PRO /
SUBJECT:
GENERAL:
This Technical Publication details how to minimize E025 error codes.
DETAILS:
Typically, an E025 error code occurs when a phenomenon with a hopper assembly occurs. Below is a list
of a few of those situations:
Error Code
E025‐0100 / 0200 / 0300 / 0400 Toner Container drive motor lock error (0100:Y, 0200:M, 0300:C, 0400:Bk)
E025‐0x02
E025‐0x20
E025‐0xA0 / 0xB0
E025‐0xC0
On the next page are more detailed explanations and causes for the aforementioned E025 sub codes.
THIS TECHNICAL PUBLICATION IS THE PROPERTY OF CANON U.S.A. INC. AND CONTAINS CONFIDENTIAL INFORMATION OWNED BY OR LICENSED TO,
CANON U.S.A., AUTHORIZED CANON U.S.A., DEALERS MAY USE THIS TECHNICAL PUBLICATION FOR REFERENCE PURPOSES ONLY. ANY OTHER USE
BY AN AUTHORIZED CANON USA DEALER, OR USE BY ANY THIRD PARTY, IS PROHIBITED.
For additional technical information, please visit the Canon Engineering Services and Solutions Division website at:
www.support.cusa.canon.com. You can also call the Technical Support Center at 1-800-528-2830 or contact your Regional Support Office.
C9280 PRO / C9270 PRO / C7270 / C7260 Series
Minimizing E025 Error Codes
Details
Block supply timeout error. The toner supply screw rotation sensor cannot
detect rotation of the screw (x = 1: Y, 2: M, 3: C, 4: Bk)
Toner cap position sensor time out error (x = 1: Y, 2: M, 3: C, 4: Bk)
Unable to detect the Release Holder Shift Cam HP Sensor status when opening
the toner cap, so that open and close status of the toner cap is unable to be
judged. (x = 1: Y, 2: M, 3: C, 4: Bk)
Unable to detect the Release Holder Shift Cam HP Sensor status when closing
the toner cap, so that open and close status of the toner cap is unable to be
judged. (x = 1: Y, 2: M, 3: C, 4: Bk)
Error in Toner Insertion Inlet Cover Sensor (x = 1: Y, 2: M, 3: C, 4: Bk)
TP13 337.pdf
e-Support Filename:
09-06-13
Date:
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