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Problems and solutions
The charging process will not start or has
paused
The relevant text message will appear in the
instrument panel display.
Use another charging source
●
Or: unplug the charging cable of the vehi-
●
cle and plug it back in again.
Or: the charging system may be faulty.
●
Contact a specialised workshop.
Fast charge is not working
The relevant text message will appear in the
instrument panel display.
It is not possible to fast charge using direct
current.
Error in the charging system.
Contact a specialised workshop.
●
As an alternative, charge the high-voltage
●
battery using alternating voltage (AC).
The charge time will be longer when using
the fast charge function
The charging current automatically reduces
during the charging process.
The high-voltage battery must be protected
against overheating when performing several
continuous charging cycles, for example,
174
when using the vehicle on a continuous basis
and with high ambient temperatures.
Emergency release of the charging
connector
›››
page
165.
Requirements:
The parking lock P is not engaged
●
›››
page
145.
The vehicle is unlocked
●
The charging process has ended or has
●
›››
paused
page
If despite this, it is still impossible to unplug
the charging connector, perform an emer-
gency release of the connector.
Emergency release of the charging con-
nector
Press the charging mode button
●
bottom of the centre console and keep it
pressed. At the same time, press the central
locking button
Remove the connector from the charging
●
socket.
Have the vehicle checked by a specialised
●
workshop immediately.
If the problem continues, consult a special-
ised workshop.
Practical tips
›››
page
73.
166.
at the
located on the driver's door.
Note
Perform the emergency release of the
charging connector only in the event of a
fault in the vehicle.
Charging cable
Introduction
The charging cables supplied from the facto-
ry are in the luggage compartment
›››
page 94
and should only be transported
there.
To charge the high-voltage battery without
problems and ensure a long useful life of the
charging cables, bear in mind the following
information and indications.
SEAT recommends to only use the charging
cables supplied from the factory.
How to maintain the charging cables in good
condition:
Use them with care.
●
Do not fold or or bend them over sharp
●
edges.
When removing them from the vehicle and
●
from the power supply source, only pull on
the connectors.
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