Communication Errors - Insulet Omnipod Dash User Manual

10 Alarms, Notifications, Communication Errors
Pod beeps: Once when you cancel a temp basal, bolus or extended bolus. You
cannot turn these beeps off.

Communication Errors

When your PDM sends an instruction to your Pod, the communication usually
succeeds quickly. If an error in communication occurs, the PDM displays the No
Pod communication icon on the status bar (see "The Status Bar" on page 9).
Communication can fail if:
• The PDM is, or has temporarily been, too far from the Pod – for successful
communication, the PDM and Pod should be side by side during activation
and within 1.5 metres (5 ft) after activation. Any insulin command will
initiate a connection between the PDM and Pod.
• Communication is disrupted by outside interference – see the "Omnipod
DASH™ System Notice Concerning Interference" on page 182.
Warnings:
If you are unable to deactivate a Pod, it continues to pump insulin. Be sure to
remove the old Pod before activating a new Pod. Giving too much insulin can
cause hypoglycaemia.
If your PDM is damaged or not working as expected, call Customer Care for
assistance. Be sure to check your blood glucose frequently. Remove your Pod
and contact your healthcare provider for treatment guidelines.
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Effective Date: 27SEP2019, ECO-000240