Responding To Alarms; Responding To Notifications - Insulet Omnipod Dash User Manual

10 Alarms, Notifications, Communication Errors

Responding to Alarms

To respond to a hazard alarm or advisory alarm:
1. Wake up your PDM. The Lock screen shows an alarm message along with the
hazard alarm (
2. Unlock your PDM. After you enter your PIN, a full-screen alarm message
appears.
Note: If you are using your PDM when an alarm occurs, the alarm message
appears as a full-screen message.
3. Follow the on-screen instructions or see the individual alarm details starting
on page 114.
Note: You can use your PDM even if you do not address the cause of an advisory
alarm immediately. However, you must acknowledge a hazard alarm before you
can use your PDM for anything else.
Tip: If you follow the PDM' s instructions and are still not able to silence a hazard
alarm, see "Silencing an Alarm" on page 123.
Note: If a temp basal or extended bolus is running when a Pod hazard alarm
occurs, the PDM informs you that it was cancelled.

Responding to Notifications

Notifications remind you about actions that you may want to perform.
Finding out about notifications
To alert you to a notification, the Pod sounds a tone and the PDM either sounds
a tone or vibrates (see "Sounds and Vibrations" on page 112). When you hear
a sound or feel a vibration, check your PDM for a message.
Note: Program reminders, confidence reminders and some informational signals
do not have an accompanying message.
If your PDM is asleep when you hear or feel a notification, wake up the PDM. The
Lock screen shows the notification icon (
• If there are multiple messages, the most recent message is shown at the top of
the list.
• If there are more messages than can be displayed on the Lock screen, a banner
beneath the messages shows the number of additional messages.
110
) icon or advisory alarm ( ) icon.
) and the notification message.
Effective Date: 27SEP2019, ECO-000240