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5-18
SYMPTOM
The DISCOVER survey software
(if used on external topside)
reports, "Cannot ping towfish."
Starmux IV
PROBABLE CAUSE
Tow cable disconnected.
Modem settings are incorrect.
The modem is disconnected
internally to the digital link.
Improper settings in Discover
Software (if used on external
topside).
The tow vehicle is faulty.
Table 5-1: Starmux IV Troubleshooting Guide
CORRECTIVE ACTION
Check the tow cable
connection.
Please contact
CUSTOMER
SERVICE
for modem settings.
Check all connections to the
modem are correct per the
wiring diagram.
Check that under
"Configuration" pull-down
"Network," the displayed
address is 192.9.0.101 with
"Port" set to 1700.
Verify the tow vehicle using a
different digital link. Verify the
digital link with a different tow
vehicle.
0023786_REV_A
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