Troubleshooting - Graco Informer G3000 Instructions Manual

Troubleshooting

Troubleshooting
Troubleshooting Troubleshooting
Problem Problem Problem
Informer is completely dark.
Informer has power but does not
function.
Flow Rate reads 0 when fluid is
flowing.
Inaccurate flow reading
Display readout faulty.
Communication failure
Fluid is not flowing.
Diagnostic Diagnostic Diagnostic Information Information Information
The LEDs on the bottom of the Informer give important information about system function.
LED Signals Signals
LED LED Signals
Signal Signal Signal
Green On
Yellow
Red solid
Red flashing
Red flashing slowly
30
Cause
Cause Cause
Power is not on.
Loose or disconnected power
cable.
Hardware failure.
Loose or disconnected flow meter
cable.
Faulty flow meter sensor or meter.
Meter needs calibration.
Excessive static discharge.
Ambient temperature too high.
Incorrect data addresses.
Incorrect communication
parameters.
Incorrect cabling.
Clogs in fluid line or in meter.
Gears worn or damaged.
Description Description Description
Informer is powered up.
Internal communication in progress.
Informer failure. See Troubleshooting.
Software is updating.
Token error; remove token and upload software
token again.
Solution
Solution Solution
Turn power supply on.
Tighten or connect cable.
Replace Informer.
Check the digital input/output
cable going to/from the meter.
Replace sensor or meter.
Calibrate meter. See
Meter Calibration, page
Replace Informer.
Lower ambient temperature.
Check address configuration.
Check communication
parameters.
Check cabling and wiring. See
Installation, page 8 .
Clean fluid line and/or meter. See
meter manual.
Service meter. See meter manual.
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3A2040H