Deactivating Seat Connect Services; Faults; Service Management - Seat Ateca 2020 Owner's Manual

the possibility of accessing the data regis-
tered through SEAT CONNECT and control
certain functions of your vehicle.
In the infotainment system you can check if
your vehicle is assigned to a person as the
main user. In this case, you can register your-
self as the main user of the vehicle and thus
automatically delete the previous main user.
Alternatively, through the infotainment sys-
tem you can directly and permanently delete
the previous user as the main user, as well as
put the vehicle in offline mode and thus limit
both the communication of your vehicle with
the SEAT, S.A. data server and the processing
of personal and vehicle data.
Deactivating SEAT CONNECT serv-
ices
The following functions are available in the
infotainment system to deactivate and acti-
vate SEAT CONNECT services:
Central deactivation or activation
●
Individual deactivation or activation
●
You can rerun the corresponding services af-
ter cancelling their deactivation in the info-
tainment system.
Data transfer
Note
The services required by law and their data
transmission, such as the public emergen-
cy call system, cannot be disconnected or
deactivated.

Faults

Even if the prerequisites for the use of SEAT
CONNECT services are met, there may be
factors beyond the control of SEAT, S.A. that
interfere with the execution of such services
or prevent them. These may be specifically:
Maintenance, repair, deactivation, software
●
update and technical expansion of telecom-
munication equipment, satellites, servers and
data banks.
Change of the mobile telephony standard
●
for the transmission of mobile data by the tel-
ecommunications service provider, for exam-
ple, from UMTS to EDGE or GPRS.
Disconnection of an existing mobile phone
●
standard by the telecommunications service
provider.
Interference, disturbance or interruption in
●
the reception of the mobile phone and GPS
signal due to aspects such as high-speed
driving, solar storms, meteorological influen-
ces, topography, blocking equipment and the
intensive use of mobile phones in the radio
cells in question.
When in areas with zero or insufficient mo-
●
bile telephony or GPS signal. Also, for exam-
ple, in tunnels, confined areas between very
tall buildings, garages, underpasses, moun-
tains and valleys.
External information from third party sup-
●
plies available with limitations, incomplete or
incorrect, e.g. representations of maps.
Countries and regions where SEAT CON-
●
NECT is not offered.

Service management

Open the settings in Users and go to Privacy
and Services. In vehicles equipped with a
Media System (6.5") it is accessed from Set-
tings > SEAT Connect > Privacy settings
and services. You can do the following in the
infotainment system:
Check which SEAT CONNECT services are
●
currently available in the vehicle.
The number of SEAT CONNECT services
●
that are enabled or disabled.
Activate or deactivate SEAT CONNECT
●
services.
More information at https://my.seat.
Privacy and Services Settings
SEAT CONNECT services can be activated
and deactivated individually. To do this, just
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