Online Support Assistant; Information - Xerox AltaLink B81 Series User Manual

Troubleshooting
The Embedded Web Server requires:
• A TCP/IP connection between the printer and the network in Windows, Macintosh, UNIX, or Linux
environments.
• TCP/IP and HTTP enabled in the printer.
• A network-connected computer with a Web browser that supports JavaScript.
O O n n l l i i n n e e S S u u p p p p o o r r t t A A s s s s i i s s t t a a n n t t
The Online Support Assistant is a knowledge base that provides instructions and troubleshooting help
to solve your printer problems. You can find solutions for print-quality problems, paper jams, software
installation issues, and more.
To access the Online Support Assistant, go to www.xerox.com/office/ALB81XXsupport.
I I n n f f o o r r m m a a t t i i o o n n P P a a g g e e s s
Your printer has a set of information pages that you can print. These pages include configuration and
font information, demonstration pages, and more.
To print an information page, select an option, then touch Print.
The following Information Pages are available:
Name
Configuration Report
Billing Summary
Getting Started
Troubleshooting Print Quality Page
Supplies Usage Page
Graphics Demo Page
336 Xerox ® AltaLink
User Guide
® B81XX Series Multifunction Printer
Description
The Configuration Report provides printer
information including the serial number, installed
options, network settings, port setup, tray
information, and more.
The Billing Summary Report provides information
about the device and a detailed listing of the billing
meters and sheet counts.
The Getting Started guide provides an overview of
the key features of the printer.
The Troubleshooting Print Quality Page provides a list
of common print-quality problems and tips to help
solve them.
The Supplies Usage Page provides coverage
information and part numbers for reordering
supplies.
Print this page to check the quality of graphics.