Xerox AltaLink B81 Series User Manual page 328

Troubleshooting
Symptom
The output is blank.
Black or white streaks appear on the output.
The output has a mottled appearance.
Ghosting appears on the printed output.
328 Xerox ® AltaLink
User Guide
® B81XX Series Multifunction Printer
Solutions
• Ensure that the humidity in the room is within
specifications. For details, refer to
Humidity.
• Replace the toner cartridge.
• Power off the printer, then power on again.
• Clean the LED printhead. For details, refer to
Cleaning the Printhead
• Remove, then re-install the toner cartridge.
• Replace the toner cartridge.
• If the error persists, contact your Xerox
representative.
• Clean the LED printhead. For details, refer to
Cleaning the Printhead
• Replace the toner cartridge.
• If the error persists, contact your Xerox
representative.
• Verify that the paper is the correct size, type, and
weight. If not, change the paper settings.
• Ensure that the humidity in the room is within
specifications. For details, refer to
Humidity.
• Choose a different paper type at the control
panel, in the application, and in the print driver.
• Replace the paper.
• If the error persists, contact your Xerox
representative.
• Verify that the paper is the correct size, type, and
weight. If not, change the paper settings.
• Change the Paper Type settings in the print driver.
In the print driver, on the Printing Options tab,
select Paper, then change the Other Type setting.
• Check the percentage of remaining life for the
transfer belt. For details, refer to
Relative
Lens.
Lens.
Relative
Supply Status.