Xerox I Class Operator's Manual page 106

Displayed Message
96
Printer Fault Messages (continued)
Description
Consistently high
sensor readings
were detected.
The ribbon sensor
values have
changed, or the
printer detects no
or only sporadic
ribbon supply hub
movement.
Possible Solution(s)
Press any key to continue.
Ensure that media was
removed from the media
sensor during the appropriate
calibration steps; also ensure
that no labels are stuck in the
media sensor. Retry the
calibration. If the problem
persists, call for service.
Try the following:
1) Ensure that ribbon is
correctly loaded and that
the printhead assembly is
latched.
2) Check the ribbon supply
and ribbon take up hubs for
obstructions that may be
stopping movement.
3) Ensure that the ribbon core
fits snugly on the ribbon
supply hub.
4) Ensure that the media and
paper combination is not
slipping (usually caused by
an incorrect match).
I-Class