Xerox FAX System (J) Operation Manual page 80

Section 4 Troubleshooting
Problem
I am not able to perform
Encrypted Communication.
I am not able to perform Remote
Switching.
I was able to receive a fax, but it
was not printed out and the
documents are not in memory.
I am not able to receive
documents.
I am not able to receive
documents into memory
(Memory Reception).
I am not able to perform Polling
Reception.
4-6
Check point
Did the transmitting party perform the
appropriate registration procedure for
the one-touch key (designated for
Encrypted Transmission) as decided in
advance with the receiving party?
Did the receiving party perform the
appropriate registration procedure for
the Encryption Box as decided in
advance with the transmitting party?
Is the Encryption Key you used correct?
Is your telephone service set for pulse
dialing?
Did you use the correct Remote
Switching number?
Is Fax Forwarding turned ON?
Is the modular cord connected correctly?
Is "Communication Error" displayed?
Is Password Check Reception turned
ON?
Is the memory in your fax machine full?
Did the transmitting party perform the
Polling Transmission procedure
correctly?
Corrective procedure
Check the information to be registered
once again with the other party.
Check the information to be registered
once again with the other party.
Check the Encryption Key to be
registered once again with the other
party.
Some telephones allow you to transmit
the desired tone signals by simply
pushing the appropriate buttons. Refer
to the Instruction Manual for the
telephone being used.
Check the registered number. (Factory
default setting: 55)
Check the Fax Forwarding setting.
Connect the modular cord correctly.
Perform the necessary procedure to
correct the error and try to receive the
documents again.
Turn Password Check Reception OFF.
Try to receive the documents once
again after memory becomes available
or after you create available space in
memory.
Check with the transmitting party.
Reference
page
2-13
5-51
5-48
5-56
______
5-6
5-28
______
10-7
5-47
2-9
5-16
5-55
______