Connectivity Information; Setting Up A Wired Network Connection - Pitney Bowes SendPro C User Manual

Setting up a wired network connection

Use a network cable to connect your SendPro C device to the Pitney Bowes Data Center with a wired
connection.
First, determine the connection type:
1. Tap Settings on the toolbar.
2. Tap Wired.
3. Check to see which connection type is selected.
4. If your connection type is DHCP, follow the steps for DHCP. If your connection type is Static IP,
follow the steps for Static IP.
DHCP
1. Select DHCP.
2. Tap Connect.
3. If it does not connect, unplug the power cord.
4. Wait 2 minutes. The screen should turn off after 10 seconds.
5. Plug the power cord back in, ensuring that it is plugged directly into a wall outlet.
6. Quickly tap and release the power button to turn the device back on.
7. Tap the Settings icon in the toolbar.
8. Tap Wired (Ethernet) and make sure DHCP is selected.
9. Tap Connect.
Static
1. Select Static.
2. Contact your internal IT department to record the values you will need to enter for your device. The
values needed are the IP Address, Netmask, Gateway and DNS Address.
3. Enter the values you recorded in step 2 for the IP Address, Netmask, Gateway, and DNS
Address in the corresponding fields.
4. Tap Connect.
5. If it fails to connect, remove the network cable from the back of the device.
6. Tap the Connect button. Wait for the attempted connection to fail.
Pitney Bowes User Guide November 2020
2 • Connectivity information
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