Activate Your Ata - Cisco IP Phone 7800 Series User Manual

Webex calling (formerly spark call)
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Activate Your ATA

Procedure
From

Activate Your ATA

Before you begin
Before you activate your ATA, check with your administrator about interactive voice response (IVR) codes
that affect network settings. Any changes to network settings must be configured before you activate your
ATA. For details of available IVR codes, see
You need the activation code from your welcome message.
If the code from your welcome message has expired, generate an activation code for your device with
Webex
Procedure
Step 1
Go off-hook on your analog device and listen for voice prompts.
The ATA prompts for entry of your 16-digit activation code.
Step 2
Enter your activation code on your analog device.
Step 3
Listen to the ATA voice prompts and respond to each prompt to complete the registration of your ATA.
Be careful when you enter your activation code: if you enter a wrong digit, you have to start over.
Step 4
After you complete the registration steps, check the corresponding port LED.
If the corresponding port LED is lit solid green, your ATA is connected to Cisco Webex.
What to do next
These conditions apply after you connect your ATA to Cisco Webex:
• The ATA does not have access to a web portal.
• IVR is not available.
• The corresponding port LED is lit a solid green.
• Your analog device has dial tone when you go off-hook.
• Your ATA port shows green status in
Cisco IP Phone 7800 and 8800 Series, Cisco IP Conference Phone 7832, and Cisco ATA 190-SC User Guide for Webex Calling (formerly Spark
Call)
52
Cisco Webex
Settings, select Call Settings > Generate Activation Code.
Settings.
IVR Options for Analog Telephone Adapters, on page
Cisco Webex
Settings.
Getting Started with Your New ATA
181.
Cisco

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