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Cisco IP Conference Phone 7832 User Guide
First Published: 2017-08-30
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883

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   Summary of Contents for Cisco IP Conference Phone 7832

  • Page 1

    Cisco IP Conference Phone 7832 User Guide First Published: 2017-08-30 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883...

  • Page 2

    Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks . Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company.

  • Page 3: Table Of Contents

    View the Progress of a Phone Firmware Upgrade Energy Savings Turn On Your Phone Additional Help and Information Accessibility Features Hearing-Impaired Accessibility Features Vision-Impaired and Blind Accessibility Features Mobility-Impaired Accessibility Features Third-Party Accessibility Applications Cisco IP Conference Phone 7832 User Guide...

  • Page 4

    Sign In and Out of a Hunt Group View the Call Queue in a Hunt Group Trace a Suspicious Call Mute Your Call Hold Calls Put a Call on Hold Answer a Call Left on Hold for Too Long Cisco IP Conference Phone 7832 User Guide...

  • Page 5

    Call a Contact with a Fast-Dial Code Edit a Contact in Your Personal Directory Remove a Contact from Your Personal Directory Delete a Fast-Dial Code Cisco Web Dialer Recent Calls C H A P T E R 4 Cisco IP Conference Phone 7832 User Guide...

  • Page 6

    Phone Behavior During Times of Network Congestion FCC Compliance Statements FCC Part 15.21 Statement FCC RF Radiation Exposure Statement FCC Receivers and Class B Digital Statement Cisco Product Security Overview Important Online Information Cisco IP Conference Phone 7832 User Guide...

  • Page 7: Your Phone

    (HD) audio performance and 360-degree coverage for all sizes of conference rooms and executive offices. It provides an audiophile sound experience with a full-duplex two-way wideband (G.722) audio hands-free speaker. The Cisco IP Conference Phone 7832 is a simple solution that meets the challenges of the most diverse rooms.

  • Page 8: Phone Setup

    Your conference phone needs power from one of these sources: • Power over Ethernet (PoE), which your network supplies. • Cisco IP Phone Power Injector. Note The PoE power cable is not currently available. Cisco IP Conference Phone 7832 User Guide...

  • Page 9: Connect To The Network

    Sign In to Your Extension from Another Phone You can use Cisco Extension Mobility to sign in to a different phone in your network and have it act the same as your phone. After you sign in, the phone adopts your user profile, including your phone lines, features, established services, and web-based settings.

  • Page 10: Sign Out Of Your Extension From Another Phone

    You can customize some phone settings with the Self Care portal web site, which you access from your computer. The Self Care portal is part of your organization's Cisco Unified Communications Manager. Your administrator gives you the URL to access the Self Care portal, and provides your user ID and password.

  • Page 11: Speed-dial Numbers

    • An authorization code must always precede a billing code in the speed-dial string. • A single comma is required between the authorization code and the billing code in the string. • A speed-dial label is required for speed dials with authorization codes and additional digits. Cisco IP Conference Phone 7832 User Guide...

  • Page 12

    • After the call connects, you must dial the extension 56789#. In this scenario, the speed-dial number is 95556543,1234,9876,,56789#. Related Topics Calls That Require a Billing Code or Authorization Code, on page 21 Cisco IP Conference Phone 7832 User Guide...

  • Page 13: Cisco Ip Phone 7832 Buttons And Hardware

    Your Phone Cisco IP Phone 7832 Buttons and Hardware Cisco IP Phone 7832 Buttons and Hardware The following figure shows the Cisco IP Conference Phone 7832. Figure 2: Cisco IP Conference Phone 7832 Buttons and Features Mute bar Toggle the microphone on or off. When the microphone is muted, the LED bar is lit red.

  • Page 14: Conference Phone Navigation

    The phone screen shows information about your phone such as directory number, active call status, and softkeys. The screen is made up of three sections: the header row, the middle section, and the footer row. Cisco IP Conference Phone 7832 User Guide...

  • Page 15: Clean The Phone Screen

    We use the terms lines and calls in very specific ways to explain how to use your phone. • Lines—On the Cisco IP Conference Phone 7832, you have a single line. • Calls—Each line can support multiple calls. By default, your phone supports four connected calls per line, but your administrator can adjust this number according to your needs.

  • Page 16: View The Progress Of A Phone Firmware Upgrade

    If your phone is active, it waits until it has been inactive for a set interval before it notifies you of the pending power shutdown. Turn On Your Phone When your phone turns off to save energy, the phone screen is blank and the Select button lights up. Cisco IP Conference Phone 7832 User Guide...

  • Page 17: Additional Help And Information

    The term phone support pages refers to the web pages that you can access to set up certain features. For Cisco Unified Communications Manager (Release 10.0 and later), these pages are the Self Care Portal. For Cisco Unified Communications Manager (Release 9.1 and earlier), these pages are the User Options web pages.

  • Page 18: Cisco Ip Conference Phone 7832 User Guide

    Volume to raise or lower the volume. When you adjust the volume, the LED bar lights white to show the volume increase or decrease. Your administrator can also change your settings. Cisco IP Conference Phone 7832 User Guide...

  • Page 19: Vision-impaired And Blind Accessibility Features

    Allows you to adjust your phone screen contrast on the Cisco IP Phone contrast. Softkeys Provide access to special functions. The LCD displays the functions. • These are buttons just below the LCD. Cisco IP Conference Phone 7832 User Guide...

  • Page 20: Cisco Ip Conference Phone 7832 User Guide

    Press up on the rocker key to increase the volume. Press down on the rocker key to decrease the volume. When you adjust the volume, the LED bar lights white to show the volume increase or decrease. Cisco IP Conference Phone 7832 User Guide...

  • Page 21: Mobility-impaired Accessibility Features

    Tactile-discernible buttons and Allow you to easily locate your phone's keys. For functions, including a nib on Key 5 example, Key 5 has a nib, which you can use to locate other key positions. Cisco IP Conference Phone 7832 User Guide...

  • Page 22: Third-party Accessibility Applications

    (HCO/VCO), audible Caller ID, Inline amplifiers for handsets for louder call sound, “busy lights”, audio/visual emergency notifications through Cisco IP phones (supporting users with disabilities), etc. Here's a link to a presentation about all the accessibility features of Cisco Unified Communications products, and some third party assistive technology which works with it: http://www.cisco.com/c/dam/en_us/about/responsibility/accessibility/products/Accessibility_Innovation_...

  • Page 23: Report All Phone Issues

    Report All Phone Issues You can use the Cisco Collaboration Problem Report Tool (PRT) to collect and send phone logs, and to report problems to your administrator. If you see a message that the PRT upload has failed, the problem report is saved on the phone and you should alert your administrator.

  • Page 24: Cisco Ip Conference Phone 7832 User Guide

    Your Phone Cisco One-Year Limited Hardware Warranty Terms Cisco IP Conference Phone 7832 User Guide...

  • Page 25: Make Calls

    Record a Call, page 30 Make Calls Your Cisco IP Phone works just like a regular phone. But we make it easier for you to make calls. Make a Call Use your phone just like any other phone to make a call.

  • Page 26: Speed Dial

    The plus (+) sign is displayed as the first digit in the phone number. Step 2 Enter the phone number. Step 3 Press Call or wait 10 seconds after the last key press to automatically place the call. Cisco IP Conference Phone 7832 User Guide...

  • Page 27: Get Notified When A Contact Is Available

    Answer Calls Your Cisco IP Phone works just like a regular phone. But we make it easier for you to answer calls. Cisco IP Conference Phone 7832 User Guide...

  • Page 28: Answer A Call

    When you turn on DND, your incoming calls are forwarded to another number, such as your voicemail, if it is set up. Procedure Step 1 Press DND to turn on DND. Step 2 Press DND again to turn off DND. Related Topics Self Care Portal, on page 4 Cisco IP Conference Phone 7832 User Guide...

  • Page 29: Answer A Coworker's Phone (call Pickup)

    Press PickUp to answer a call in your pickup group or in a group that is associated with your phone. Step 2 If the call rings, press Answer to connect to the call when the call rings. Cisco IP Conference Phone 7832 User Guide...

  • Page 30: Answer A Call Within Your Hunt Group

    • The phone number used by the hunt group • Number of queued callers on each hunt group queue • Longest waiting time Procedure Step 1 Press Queue Status. Step 2 Press Update to refresh the statistics. Step 3 Press Exit. Cisco IP Conference Phone 7832 User Guide...

  • Page 31: Trace A Suspicious Call

    Answer a Call Left on Hold for Too Long When you've left a call on hold too long, you'll be notified with these cues: • Single ring, repeating at intervals • Flashing LED bar Cisco IP Conference Phone 7832 User Guide...

  • Page 32: Swap Between Active And Held Calls

    Your phone displays the number where the system parked the call. The parked call is put on hold, and you can press Resume to resume the call on your phone. Step 2 (Optional) Communicate the parked number to the person who needs to answer the call. Cisco IP Conference Phone 7832 User Guide...

  • Page 33: Retrieve A Call On Hold With Call Park

    Dial the park retrieval prefix. Step 2 Dial the directed call park number. Forward Calls You can forward calls from your phone to another number. There are two ways of forwarding your calls: • Forward all calls Cisco IP Conference Phone 7832 User Guide...

  • Page 34: Transfer Calls

    Before you transfer a call, you can talk to the person that you're transferring the call to. You can also swap between that call and the call that you're transferring, before you complete the transfer. Before You Begin You have an active call that needs to be transferred. Cisco IP Conference Phone 7832 User Guide...

  • Page 35: Conference Calls And Meetings

    Step 1 Call a new conference participant, but do not add the participant to the conference. Wait until the call is connected. Step 2 Press Swap to toggle between the participant and the conference. Cisco IP Conference Phone 7832 User Guide...

  • Page 36: View And Remove Conference Participants

    End the call and try your call again. Procedure Dial the meet-me phone number that the conference host provides. Record a Call You can record a call. You might hear a notification tone as you record the call. Cisco IP Conference Phone 7832 User Guide...

  • Page 37: Cisco Ip Conference Phone 7832 User Guide

    Calls Record a Call Procedure Press Record to start or stop recording. Cisco IP Conference Phone 7832 User Guide...

  • Page 38: Cisco Ip Conference Phone 7832 User Guide

    Calls Record a Call Cisco IP Conference Phone 7832 User Guide...

  • Page 39: Contacts

    You can add special speed-dial codes for people who you often call. You can set up your personal directory from your phone or from the Self Care portal. Use your phone to assign speed-dial codes to the directory entries. Cisco IP Conference Phone 7832 User Guide...

  • Page 40: Sign In And Out Of A Personal Directory

    Step 4 Press New. Step 5 Enter first name, last name, and optionally a nickname. Step 6 Press Phones, enter the phone number along with any required access codes, and then press Submit. Cisco IP Conference Phone 7832 User Guide...

  • Page 41: Search For A Contact In Your Personal Directory

    Enter the search criteria information and press Submit. Step 6 Select the contact. Step 7 Press FastDial. Step 8 Select a number and press Select. Step 9 Scroll to an unassigned fast-dial index and press Submit. Cisco IP Conference Phone 7832 User Guide...

  • Page 42: Call A Contact With A Fast-dial Code

    Sign in to your personal directory. Step 3 Select Personal Address Book and search for an entry. Step 4 Press Select, then Edit, then Delete. Step 5 Press OK to confirm the deletion. Cisco IP Conference Phone 7832 User Guide...

  • Page 43: Delete A Fast-dial Code

    Cisco Web Dialer You can use Cisco Web Dialer, a web browser, and your Cisco IP phone to make calls from web and desktop applications. Use your web browser and go to a website or your company directory, and then click a hyperlinked phone number to begin your call.

  • Page 44: Cisco Ip Conference Phone 7832 User Guide

    Contacts Cisco Web Dialer Cisco IP Conference Phone 7832 User Guide...

  • Page 45: Recent Calls

    View Your Recent Calls Check to see who's called you recently. Procedure Select Recents. Return a Recent Call You can easily call someone who has called you. Cisco IP Conference Phone 7832 User Guide...

  • Page 46: Clear The Recent Calls List

    Recents holds only 150 calls. Procedure Step 1 Select Recents. Step 2 Highlight the individual record or call group that you want to delete. Step 3 Press Delete. Step 4 Press Delete again to confirm. Cisco IP Conference Phone 7832 User Guide...

  • Page 47: Voice Mail

    You will also hear a stutter tone played on the speaker when you use off-hook dialing. This stutter tone is line-specific. You only hear it when you use a line that has voice messages. Access Voicemail Procedure Step 1 Press Messages. Step 2 Follow the voice prompts. Cisco IP Conference Phone 7832 User Guide...

  • Page 48

    Voice Mail Access Voicemail Cisco IP Conference Phone 7832 User Guide...

  • Page 49: Settings

    Changes to the ringer volume do not affect the call volume you hear when you are on a call. Procedure Press Volume up or down to adjust the volume when the phone is not in use. Cisco IP Conference Phone 7832 User Guide...

  • Page 50: Adjust The Volume During A Call

    If the sound in your conference phone is too loud or too soft, you can change the volume while you are listening to the other person. Procedure Press Volume up or down to adjust the volume while you are on a call. Cisco IP Conference Phone 7832 User Guide...

  • Page 51: Product Safety And Security

    • Use shielded cables for the external device, or use cables with a better shield and connector. • Shorten the length of the external device cable. • Apply ferrites or other such devices on the cables for the external device. Cisco IP Conference Phone 7832 User Guide...

  • Page 52: Ways To Provide Power To Your Phone

    Phone Behavior During Times of Network Congestion Anything that degrades network performance can affect Cisco IP Phone voice and video quality, and in some cases, can cause a call to drop. Sources of network degradation can include, but are not limited to, the following activities: •...

  • Page 53: Fcc Receivers And Class B Digital Statement

    This product contains cryptographic features and is subject to U.S. and local country laws that govern import, export, transfer, and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute, or use encryption. Importers, exporters, distributors, and users are responsible for compliance with U.S.

  • Page 54

    Product Safety and Security Important Online Information Cisco IP Conference Phone 7832 User Guide...

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