Technical Support; Return Procedures - Siemens SITRANS MAG 1100 Operating Instructions Manual

Service and maintenance

6.5 Return procedures

6.4

Technical support

If you have any technical questions about the device described in these Operating Instructions
and do not find the right answers, you can contact Customer Support:
● Via the Internet using the Support Request:
● Via Phone:
Further information about our technical support is available on the Internet at
Technical support (http://support.automation.siemens.com/WW/view/en/16604318)
Service & Support on the Internet
In addition to our documentation, we offer a comprehensive knowledge base online on the
Internet at:
Service and support (http://www.siemens.com/automation/service&support)
There you will find:
● The latest product information, FAQs, downloads, tips and tricks.
● Our newsletter, providing you with the latest information about your products.
● Our bulletin board, where users and specialists share their knowledge worldwide.
● You can find your local contact partner for Industry Automation and Drives Technologies
● Information about field service, repairs, spare parts and lots more under Services.
Additional Support
If you have additional questions about the device, please contact your local Siemens
representative and offices at:
Local contact person (http://www.automation.siemens.com/partner)
6.5 Return procedures
Enclose the delivery note, the cover note for return delivery and the declaration of
decontamination form on the outside of the package in a well-fastened clear document pouch.
42
www.eltra-trade.com
Support request (http://www.siemens.com/automation/support-request)
– Europe: +49 (0)911 895 7222
– America: +1 423 262 5710
– Asia-Pacific: +86 10 6475 7575
in our partner database.
info@eltra-trade.com +421 552 601 099