Appendix A Technical Information; Troubleshooting; Maintenance; Upgrading The Software - Teldat H1 RAIL Series Installation Manual

Teldat S.A.

Appendix A Technical Information

A.1 Troubleshooting
Below, you will find a table that will help you solve problems during the installation of the device. If you cannot solve
the problem, please ask your distributor for further information.
Problem
None of the LEDs lights up on
the device.
The LAN LED does not light up
in green.
LED A remains OFF.
A.2 Maintenance
The Teldat H1 RAIL routers are designed to be highly available and durable. Therefore, they do not have any mov-
ing parts. This design makes any maintenance unnecessary.
A.2.1 Upgrading the software
The Teldat H1 RAIL router family can be upgraded to new software releases. Please contact your distributor for in-
formation on the new releases.
There are various ways to upgrade a Teldat router.
The software required to update the Teldat routers is supplied in a format known as distribution. This consists of a
single file that contains all the files needed to upgrade your device as well as in-depth information on the contents of
the said upgrade.
A.3 Connectors
A.3.1 POWER Connector
The power connector installed in the device is an M12 4 pole code A connector (Phoenix Contact SACC-
E-MS-4CON-M16/0,5 SCO).
PIN
Teldat H1 RAIL
Solution
Check the power supply to the device (power supply cable, main power outlet).
Check that the LINK LED is lit up; if it isn't, check the Ethernet cable and the net-
work connection.
Check that the SIM card has been inserted correctly,
or
Check that the SIM PIN is correct,
or
Check that the antenna is properly installed (been screwed in correctly),
or
Check that the SIM tray configuration is correct.
Signal M12 4P A Code Male
Technical Information
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