Troubleshooting
Testing the Avaya CU360 network connections
Procedure
1. Do one of the following:
• On the endpoint main menu, click Configure > System Status > Diagnostics >
Network > Tests.
• On the web interface, click Diagnostics > Network.
2. Do one of the following:
• On the endpoint, enter an IP address, and click Ping.
• On the web interface, click Ping.
3. On the web interface, enter the IP address, and click Ping.
Verifying acoustic pairing in Avaya CU360
Procedure
1. Do one of the following:
• On the endpoint main menu, click Configure > System Status > Diagnostics > I/O
Connections > Audio > Streams.
• On the web interface, click Diagnostics > I/O Connections > Audio > Streams.
2. Select one of the following streams to view the status:
• Tx: Transmitting audio stream
• Rx: Receiving audio stream
Testing acoustic pairing in Avaya CU360
About this task
Test acoustic pairing between Avaya CU360 and other devices to check for interference from
ambient noises.
Procedure
1. Do one of the following:
• On the endpoint main menu, click Configure > System Status > Diagnostics > I/O
Connections > Audio > Tests.
• On the web interface, click Diagnostics > I/O Connections > Audio > Tests.
July 2020
Installing and Administering Avaya Collaboration Unit CU360
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