Section 8: Troubleshooting Guide - Taylor C706 Operator's Manual

Soft serve freezer
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Section 8
Problem
1. No product is being
dispensed with the draw
valve open and the
machine in the Auto
mode.
2. The product is too stiff.
3. The product is too soft.
4. The mix in the mix
hopper is too cold.
5. The mix in the mix
hopper is too warm.
6. The driveshaft is stuck in
the drive coupling.
7. The freezing cylinder
walls are scored.
Troubleshooting Guide
Table 8-1
Probable Cause
a. Freeze-up in mix inlet hole.
b. Beater motor out on reset.
c. The beater is rotating
counterclockwise from the
operator end.
d. The circuit breaker is off or the fuse
is blown.
e. There is inadequate mix in the mix
hopper.
a. The viscosity needs adjustment.
a. Viscosity needs adjustment.
b. Not enough airspace around
machine. (Air-cooled machines)
c. Worn scraper blades.
d. Dirty condenser. (Air-cooled
machines)
e. Mix is out of date.
f. Loss of water. 
(Water-cooled machines)
a. The temperature is out of
adjustment.
a. The temperature is out of
adjustment.
b. The mix hopper cover is not in
position.
c. The MIX REF light is not lit.
a. Rounded corners of driveshaft,
coupling, or both.
b. Mix and lubricant collected in the
drive coupling.
a. The scraper blades are damaged.
b. Machine was placed in Auto mode
before all sanitizing solution was
removed from freezing cylinder.
c. The front bearing is missing or
worn on the freezer door.
d. The beater assembly is bent.
Model C706
Troubleshooting Guide
Remedy
a. Call a Taylor service technician to
adjust the mix hopper temperature.
b. Reset the freezer.
c. Contact a Taylor service technician to
correct rotation to clockwise from
operator end.
d. Turn the breaker on or replace the
fuse.
e. Fill the mix hopper with mix.
a. Contact a Taylor service technician.
a. Contact a Taylor service technician.
b. Allow for adequate airflow across the
condenser.
c. Replace regularly.
d. Clean monthly.
e. Use only fresh mix.
f. Locate cause of water loss and
correct.
a. Call a Taylor service technician to
adjust the mix hopper temperature.
a. Call a Taylor service technician to
adjust the mix hopper temperature.
b. Place the cover in position.
c. Press the MIX REF key.
a. Call a Taylor service technician to
correct the cause and to replace the
necessary components. Do not
lubricate the hex end of the
driveshaft.
b. Brush clean the rear shell bearing
area regularly.
a. Replace the scraper blades.
b. Place machine in Auto mode only
after priming is complete and all
sanitizing solution is removed.
c. Install or replace the front bearing.
d. Call a Taylor service technician to
repair or replace the beater and
correct the cause of insufficient mix in
the freezing cylinder.
Page
Ref.
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5-3
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6-10
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3-3
9-1
7-1
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7-1
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6-10
5-2
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8
6-11
6-2
6-9
6-3
- - -
8-1

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